Nextiva

Senior Technical Product Manager, Healthcare

Nextiva

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $115,000 - $178,000 per year

Job Level

Senior

Tech Stack

Cloud

About the role

  • Own product strategy, roadmap, and execution for key healthcare AI driven workflows
  • Help hospitals and clinics leverage Nextiva’s platform with tight EPIC integrations for scheduling, patient communication, secure messaging, and care coordination
  • Develop and harvest product ideas by processing customer and user needs
  • Prioritize the feature backlog aligned with business objectives
  • Execute, deliver, and drive adoption of products and features
  • Act as point person between Business, Development Teams, and UX Teams
  • Participate in product planning, UX research, and design
  • Work effectively with developer teams, QAs, project managers, and product designers
  • Deeply understand healthcare personas: clinicians, IT admins, front-desk staff, and patient support teams
  • Define integration patterns with EPIC APIs and partner with Engineering for scalable, secure integrations with EPIC and other EHR systems
  • Collaborate with sales, implementation, and customer success to drive adoption and collect feedback
  • Define clear user stories, epics, and acceptance criteria with healthcare-specific use cases
  • Ensure compliance with HIPAA, HITRUST, and other regulatory requirements in product design
  • Manage product initiatives, prioritize dev backlogs, and write clear Jira tickets for developers, designers, and QA

Requirements

  • 8+ years experience in a Product Manager role at a technology company
  • Bachelor's degree
  • Experience in the Healthcare industry
  • Deep understanding of customer needs, market offerings, competitive position, feature requirements, and business model
  • Ability to effectively communicate and manage multiple competing priorities
  • Training and presentation experience with stakeholders or coworkers
  • Experience working closely with stakeholders to deliver high-profile product features
  • Familiarity with packaging products in tiers, user management, tenant provisioning, dashboard reporting, and analytics
  • Meticulous attention to detail, which shows throughout your completed Jira tickets and other tasks
  • Strong interpersonal, collaboration, and organizational skills
  • Leadership, ownership, conflict resolution, and accountability
  • Experience with EPIC APIs (App Orchard, FHIR, HL7, SMART on FHIR) and EHR integrations
  • Knowledge of HIPAA, HITRUST, and other regulatory requirements in product design
  • Ability to write clear and detailed product initiatives, feature/epics, stories, design requests, and bug tickets within Jira
  • Bonus Points: Scrum, Kanban, Agile certifications; Experience with agile environments; First-hand QA/QE or software engineering experience; Master’s Degree; Full-stack platform and cloud experience