Danaher Corporation

Manager

• Lead & Develop a National Team – Build, mentor, and inspire a high-performing U.S. Field Applications Specialist team, strengthening both technical excellence and commercial effectiveness.
• Provide Scientific & Technical Leadership – Ensure deep applications expertise across IHC, immunofluorescence (IF), brightfield slide scanning, automated instrumentation, and multiplex reagents.
• Own Applications Execution – Oversee assay optimization, troubleshooting, instrument validation, and complex system installations to ensure consistent, high-quality field execution.
• Enable Compelling Demonstrations & Education – Coach the team on delivering impactful product demonstrations, technical presentations, and customer-facing training that differentiate solutions.
• Drive Commercial Impact – Partner closely with sales and commercial leadership to support consultative selling, pre-sales strategy, and effective product positioning that drives revenue growth.
• Champion the Customer Experience – Serve as the senior technical escalation point, ensuring timely resolution of complex issues and delivering strategic, customer-centric solutions.
• Build Scalable Operations – Establish standardized workflows, documentation, and performance metrics while proactively identifying risks and implementing solutions to sustain operational excellence.

National Field Applications Manager – Life Science

Customer Support

• Proactively oversee and streamline the end-to-end process, partnering with internal functions to ensure seamless customer experience.
• Drive service level agreements (SLAs) and key performance indicators (KPIs) to maximize customer satisfaction throughout all regions.
• Forge strong, collaborative partnerships with regional commercial teams to ensure alignment to the commercial strategy.
• Enable digital adoption in customer care—adopt cutting-edge tools and technologies that boost efficiency and deliver a superior customer experience.
• Drive continuous improvement and operational excellence by implementing the proven Danaher Business System (DBS) tools and methodologies throughout all customer care functions.

Senior Manager, Regional Customer Care – EMEA

• Proactively oversee and streamline the end-to-end process, partnering with internal functions to ensure seamless customer experience driving improvements, serving as a Customer Care partner to the EMEA Commercial team.
• Work with leadership to identify solutions that balance both global enterprise processes and local nuances.
• Drive service level agreements (SLAs) and key performance indicators (KPIs) to maximize customer satisfaction throughout all regions, serving as the escalation contact for regional escalations to provide solutions that meet and exceed customer needs.
• Forge strong, collaborative partnerships with regional commercial teams to ensure alignment to the commercial strategy, engaging in the regional forecasting processes working together with supply chain, finance, and IT to resolve complex challenges and elevate the customer journey.
• Enable digital adoption in customer care—adopt cutting-edge tools and technologies that boost efficiency and deliver a superior customer experience.
• Ensure the EMEA Customer Care team are resourced to serve the needs of the EMEA Market, aligned to the Global Customer Care CoE, accountable for hiring, onboarding, performance management, and career development, mentor and coach team members; provide guidance in problem resolution, professional interactions to ensure excellent customer care across multiple channels.
• Drive continuous improvement and operational excellence by implementing the proven Danaher Business System (DBS) tools and methodologies throughout all customer care functions.

Account Executive

• Analyze laboratory workflows in Emergency Department, inpatient, and outreach settings, creating tailored sales strategies that address the clinical and operational impacts and align with customer needs
• Incorporate advanced solutions like Monocyte Distribution Width (MDW) and Clinical Information Technology (CIT) to enhance customer outcomes
• Conduct thorough analysis to understand market dynamics, identifying weaknesses and crafting strategies to increase market share
• Address competitors’ strengths proactively to secure Beckman Coulter’s position in the market
• Engage customers by understanding their technology, contracts, and competitive landscape, tailoring product presentations to meet their unique needs
• Align Beckman Coulter’s solutions with customer business models and financial trends to drive impactful conversations
• Serve as a peer leader and subject matter expert in Heme/UA technologies and laboratory workflows, providing guidance to colleagues
• Leverage tools like PowerBI and SFDC to drive territory strategy and track market activity, base wins/losses, and install growth
• Monitor territory performance using analytical tools, ensuring alignment with strategic goals and competitive opportunities
• Collaborate with cross-functional teams to execute sales strategies that maximize customer value and drive revenue growth

Senior Product Sales Executive, Heme/UA

Salesforce Administrator

• Configure and maintain Salesforce components including objects, fields, page layouts, record types
• Manage Salesforce roles, profiles/permissions, sharing rules, automations, and groups
• Prioritize, design, and facilitate the successful implementation and adoption of new processes
• Participate in final acceptance testing, verifying with stakeholders and deploying new functionality to production
• Make recommendations for enhancements and modifications to improve system performance

• Nurturing and maximizing current customer relationships and for cultivating new or competitive accounts.
• Creating and executing a territory plan to deliver year-over-year install base and core growth.
• Utilizing the Customer Relationship Management (CRM) system to maintain accurate sales funnel, customer contacts, activities and forecast for your territory.
• Introducing new business to Radiometer product lines while driving favorable pricing and contract coordination.
• Planning, organizing and executing sales calls and lead key accounts throughout the sales cycle.

Market Development Manager

Accountant

• Maintain general ledger accounts
• Prepare journal entries
• Assist with month-end and year-end close processes
• Prepare financial statements
• Perform account reconciliations
• Support audits while ensuring compliance with accounting standards and company policies

Sales

• Deliver orders pertaining to service contract agreements
• Generate revenue through converting renewal contracts
• Establish professional relationships with key influencers / decision makers

Service Sales Specialist

• Participate in a hands-on sales training program
• Contribute to territory sales goals
• Assist in generating daily sales leads
• Utilize selling methods to conduct customer presentations

National Field Applications Manager – Life Science

Senior Manager, Regional Customer Care – EMEA

Senior Manager, Regional Customer Care – EMEA

Senior Product Sales Executive, Heme/UA

Salesforce Administrator

Market Development Manager

Accountant

Service Sales Specialist

Associate Sales Representative