Daimler Truck North America

Application Engineer

• Provide Application Engineering (Sales Engineering) support for Truck Sales Order validation and processing
• support and create product data used for Truck Sales Order creation and processing such as vehicle, component, and option weight estimates and order processing tools relating to component application guidelines.
• receive, review, and interpret upcoming product changes with respect to product data creation and maintenance
• support accurate and timely quote and order processing and to insure Truck Sales Orders meet customer expectations
• Provide, maintain, and support analytical tools and resources, such as calculation spreadsheets and programs
• Liaise with various DTNA departments (Marketing, Product Engineering, SpecPro) and certain suppliers to interpret, implement, and improve vehicle related product data and component application guidelines
• Support Order Development Teams, dealers, and certain customers with vehicle performance and tare weight estimates.
• Support Compliance and Regulatory Affairs with vehicle regulatory conformance as it is affected by application related product data and information.
• Assist with training other CAE personnel in relation to Application Engineering (Sales Engineering) functions and proficiencies.
• Create/maintain documentation required to define and support the job function such as Work Instructions and other business records.

Customer Application Engineer I

Software Engineer

• Create and update compatibility logic rules stored in the IMS compatibility database as requested from our collaboration partners at DTNA
• Collaborate with Design, Product Validation, Compliance, Customer Application Engineering, Product Strategy, Product Data Systems, Launch and Change Management, and Project Management to define new option timing and new product configuration rules.
• Perform TSO (Truck Sales Order) backlog impact analysis and communicate assessments to rule requesters as required.
• Read, interpret, and communicate compatibility rules to outside departments as required.
• Facilitate exemption processing and communication as necessary to provide rapid and accurate responses to deviations from existing compatibility rules.

Engineering Documentation Control Analyst I – Compatibility

Product Specialist

• Execute at the U.S. and Canadian market level the strategic product development initiatives
• Identify and originate bundled product opportunities at the intersection of DTNA vehicles, DTFS financing, insurance, extended warranty, service contracts, telematics, and other aftermarket programs for the US and Canadian markets
• Combine commercial instinct, customer/dealer empathy, competitive observation, and DTNA programs/product knowledge and market understanding to generate proposition ideas and maintain a living concept pipeline
• Define, scope, and execute market pilots in US and Canada to validate the most promising propositions; establish clear success criteria and KPIs upfront; capture pilot learnings; author detailed rollout plans; and deliver a complete deliverables package (rollout plan, business case, pricing structures, operational requirements, KPIs, dealer enablement, and customer-facing collateral inputs) to the Revenue, Marketing, Operations and Credit teams for implementation
• Build and champion the strategic product roadmap for DTFS bundled offerings in the US and Canadian markets; prioritize initiatives based on revenue potential, strategic fit, and implementation feasibility; present pipeline updates and recommendations to senior leadership on a regular cadence
• Serve as primary New Product Development interface with DTNA leadership for US and Canadian commercial vehicle programs; operate as liaison between DTNA CSG, New Truck Pricing, Parts & Warranties teams and NPD teams; use that proximity to detect emerging program signals and bundle opportunities early
• Translate each concept into a defensible business case (NPV, IRR, sensitivity analysis, multi-entity margin projections) and clear KPIs
• Direct the Analyst to perform detailed financial modeling; review, integrate, and challenge the outputs; partner with Finance, Treasury (discount/hurdle rate, cost of funds), Tax, Risk/Credit (loss assumptions), Remarketing (residuals), and Pricing (rate strategies) to source and validate inputs; challenge assumptions where they constrain bundle viability
• Perform continuous competitive benchmark analysis of captive finance, commercial banking, insurance, and aftermarket competitors in the US and Canadian markets; catalog competitive DTFS products, white-space opportunities, and emerging propositions from competitors; translate benchmark insights into specific concepts for the pipeline
• Manage, coach, and develop one direct report (Product Analyst); set goals, conduct performance reviews; foster a culture that pairs analytical rigor with commercial creativity and entrepreneurial ownership
• Partner with IT, Operations, Engineering, Credit, Risk, Compliance, Legal to translate pilot designs into technical business specs and operational readiness plans; engage DTNA and Mexican Product Lead counterparts on US/Canadian regulatory implications
• Use the DCI/CSI surveys to research and develop an instinct for unmet needs that fuels new bundle or product ideas; partner with Canadian Product Lead on tri-country synergies and provide backup coverage as required

Product Development Specialist

Client Services Representative

• Responsible for strategizing and leading the DTFS Title and ART Analysts to provide first-class service
• Provide oversight of manual posting effort for average of $26M dollars of incoming receivables
• Ensure DTFS’ security interest is perfected in average of 130,000 assets
• Serve as lead interface for support of leadership in various departments
• Conduct regular interface with title vendor, Vitu CMS in support of title release processing
• Review total outstanding receipts in General Suspense to ensure timely escalation and alerts
• Provide oversight of accurately posting incoming daily receipts from portfolio system
• Collaborate with management teams to establish strategies for operational goals

Client Services Supervisor – Collateral Administration, Account Reconciliation

QA Engineer

• Support the execution of the corporate quality strategy aligned with DTNA & DTSV standards and initiatives.
• Apply and maintain DTSV corporate quality policies, standards, and governance frameworks.
• Maintain enterprise quality KPI’s, dashboards, and reporting for leadership.
• Support ongoing compliance with ISO 9001 and other applicable standards across DTSV operations.
• Support the execution, compliance, and continuous improvement of the DTSV QMS at the corporate and program level.
• Support and execute document control, corrective/preventive action systems, and change management processes.
• Introduce digital tools and analytics to streamline QMS visibility and performance.
• Support the integration and application of DTNA Enterprise Quality System tools and processes at DTSV.
• Lead, coach and support the administration of structured problem solving (FRACAS, SPR, 8D, RCA) across DTSV functions.
• Provide support and oversight on case assignments, timeliness, escalation, and long-term effectiveness of actions.
• Support the integration of lessons learned into engineering standards, supplier requirements, and manufacturing best practices.
• Support the aggregation and analysis of enterprise quality, warranty, field, and customer data to identify systemic trends.
• Develop corporate scorecards, predictive indicators, reports, and executive summaries for strategic action.
• Deliver upstream feedback to engineering, supplier quality, and operations for defect prevention.
• Lead DTSV corporate level- warranty performance analysis and trend identification.
• Partner with Customer Experience and Service organizations to interpret failure modes and customer feedback.
• Support cross functional- initiatives to improve customer satisfaction and reduce systemic defects.

Corporate Quality Engineering Leader

Operations

• Review potential syndication targets and collaborate with Fleet Credit to assess financial performance and delinquency risk
• Partner with Fleet Workout to evaluate payment relief requests and ensure adherence to Master Assignment Agreements and Specification documents
• Conduct detailed credit analysis for Corporate and Dealer syndicated transactions, applying strong financial, collateral, and legal documentation expertise
• Manage relationships with banks, insurance companies, and lending partners
• Ensure timely delivery of syndication requirements, interpret credit agreements, and support long‑term engagement with existing participants while identifying and recruiting new ones
• Maintain accurate reporting and transaction records, including principal and interest activity
• Partner with internal DTFS teams and syndicate participants to ensure timely and accurate settlement processes
• Support negotiation of credit agreements to ensure alignment with participant expectations and legal requirements
• Engage lenders on potential portfolio sales, negotiate rates and terms, and discuss financial performance of sold portfolios

Syndication Operations Specialist

Supply Chain

• Plan and procure quantities of parts necessary to meet aftermarket customer availability goals and inventory levels for an assigned supply base
• Manage order parameters and exceptions
• Manage Critical Order response from Supply Chain to maximize customer uptime
• Resolve and expedite customer back orders and stock orders as necessary to satisfy customer expectations and parts availability targets
• Develop Supply Chain partners and improve supplier performance
• Communicate DTNA needs and expectations, monitor supplier on time shipping performance and responsiveness, establish long term planning and capacity reviews, participate in cross-functional supplier management activities, identifying and communicate supplier risks, develop supplier relationships that help foster continued growth and partnership
• Participate in continuous improvement project work to help move the department towards Blue-Sky goals
• Work cross-functionally with internal and external stakeholders to coordinate supply-related programs for DTNA including; tooling capacities, marketing campaigns, supplier constraint management, long term agreements (LTA), component life cycle planning, product changeovers and introductions, etc.
• Analyze and diagnose supply chain trends
• Present finding and recommended actions to department management
• Other duties as required by the Aftermarket needs

Supply Chain Planning Analyst I

Analyst

• Assist in development and execution of strategies to effectively train key stakeholders – dealer sales teams, DTNA sales teams – on features and benefits of On-Highway products
• Lead cross-functional webinar alignment meetings and schedule
• Generate story boards, scripts and other assets for online training modules with subject matter experts and in collaboration with internal and external agencies
• Occasionally serve as webinar host for dealer network
• Build online training modules with internal software and upload on the Learning Management System (LMS)
• Support the capture, development, and editing of video content for training purposes
• Collaborate with On-Highway product marketing and segment strategy teams to determine product and segment training needs/timing, appropriate training content, messaging and distribution channels
• Co-Facilitate DTNA sales and dealer training ride & drive events to drive hands-on product engagement; collaborate with product marketing to determine event agenda and determine appropriate products to highlight at events
• Collaborate with Training Development team and other internal subject matter experts to drive continuous improvement of training aids as well as supporting any content audits
• Participate in collaborative activities mutually supporting the Vocational and On Highway Training teams
• Maintain working knowledge of DTNA On-Highway products and be highly proficient with DTNA services and resources

On-Highway Training Analyst

Claims Specialist

• Review and validate claim documentation for accuracy and completeness prior to submission
• Process and Prioritize freight claims according to carrier contract agreements
• Follow up to ensure that payments are received for all accepted claims from Carrier
• Partner with cross-functional teams (logistics, quality, dealer support) to resolve claim-related issues efficiently
• Timely correspondence for dealer and carrier inquiries
• Use SAP data to communicate repetitive damage issues and track resolution
• Ensure that remedy tickets are processed or forwarded in a timely manner
• Recognize opportunities for continuous improvement
• Manage various communication channels to ensure timely resolution for our dealers
• Provide timely, professional support to internal and external stakeholders, ensuring a positive customer experience
• Participate in team meetings and training to stay current on processes, systems, and policy updates
• Support continuous improvement initiatives by suggesting process enhancements or efficiency opportunities

Claims Coordinator

Procurement

• Managing the coordination & implementation of new product projects.
• Serve as the Procurement and Supply leader for product projects, accountable for achieving cost targets, supplier readiness, and delivery milestones.
• Frontload procurement strategies, timelines, and cost targets, ensuring alignment and transparency across Purchasing teams, Controlling, Engineering, and Program Management.
• Prepare leadership teams and represent Procurement & Supply in key strategic project steering meetings, including PSC, Product Committee, Management Support, Executive Decision Board, and Technical SteCo forums.
• Develop, manage, and execute project implementation plans in accordance with the CVDS processes.
• Lead regular steering readiness meetings with all affected DTNA stakeholders to deliver project timelines.
• Resolve pre-production launch readiness issues.
• Process owner for Purchasing Steering Committee (PSCM)
• Lead other Procurement projects where “PMO” methodology supports efficient project target achievement.
• Manage DTNA Tooling Operations team including: Leading and developing Tooling team members located in Saltillo, MX Managing annual tooling budget of approximately $25M Purchase order and acquisition processes for new tooling Ensuring effective project management of new tooling to support supplier launch readiness and timeline adherence Establishing and maintaining tooling and asset management procedures Managing tooling lifecycle to ensure sustained capability, quality, and delivery performance Conducting tooling and supplier capacity reviews and forecasting

Strategic Sourcing Manager

Risk

• Lead supplier capacity analysis and governance activities
• Monitor supplier capacity performance and long-range demand alignment
• Analyze large and complex data sets
• Provide structured recommendations to procurement teams

Supplier Capacity Analyst – Supplier Management Governance

• Develop relationships with engineering and program management within various departments of DTNA, Detroit Diesel, and development partners to understand technology developments, design changes and future business decisions within the global supply chain
• Interface with suppliers, PVE Build Shops, DTNA Engineering, Launch & Change Management, Manufacturing Engineering, Accounting, International Trade Compliance (ITC) and Production and Aftermarket Purchasing teams to ensure timely and accurate communications of specifications
• Ensure suppliers have complete plans and strategies in place to achieve delivery targets and fulfill all order requirements
• Facilitate Supplier Performance Management, relationship building, and build an increased Prototype Supplier network via new supplier trials and portfolio diversification efforts.
• Procure relevant vehicle components and special orders, including support of Plant-Built Test Trucks, ad-hoc requests, and expedites where required
• Manage quality and delivery activities with suppliers including target controlling and escalation steps
• Pro-actively report out “at risk” parts during truck build status meetings
• Apply critical thinking and innovative solutions to logistics issues
• Work on cross-functional teams to deliver results, including Summer Test/Winter Test, internal logistics teams, or other larger test events
• Initiate and support continuous process improvements, within and without PVE Procurement
• Recognize unfavorable supply-chain trends and work with leadership on containment strategies

Procurement Analyst II

Solutions Engineer

• designing and driving the implementation of new IT solutions
• managing service operations and service delivery of existing solutions
• evaluating technology standards, tools/products and solutions
• making rational design decisions from business and technical perspectives
• participating in business areas engagements in the analysis, planning, and execution of IT-enabled business solutions
• defining guidelines and recommendations based on leading industry practices
• overseeing and addressing customer issues/tickets
• collaborating with other solution architects, DBAs and IT Infrastructure in the timely resolution and prevention of future incidents
• ensuring DevOps adoption for faster, agile service delivery
• developing strong and productive relationships with business partners, colleagues and management
• keeping up-to-date on newer frameworks and architecture in emerging technologies

Solution Architect

Project Manager

• Lead the MCS integration in MTH incorporating new functionality to maximize production process and quality control
• Evaluate current production processes for improvement opportunities through new technologies and equipment
• Communicate with other technical members on the team as well as management
• Analyze requirements, test, and integrate application components
• Ensure that system improvements are successfully implemented
• Establish, maintain, and prioritize projects for the operations group through visual management
• Coordinate all changes and launch new web platforms guided by corporate or locally
• Collaborate with corporate IT on new technology that can work with productive processes in the plant and persuade others to prioritize the implementation
• Ensure that off-site web and data platforms are deployed in such a way that they can be used to streamline local operational processes
• Providing feedback and / or escalation in a timely manner to reduce costs and ensure implementation times
• Document new demands or change requests in detail
• Evaluate the feasibility, impact, and benefits of each request through technical analysis, resource assessment, and stakeholder consultation
• Lead a small team of developers responsible for providing application software development services

Digitalization Lead – Project Coordinator

Engineer

• Product validation engineer in the Advanced Driver Assistance Systems team
• Responsible for vehicle integration and validation of radar and camera based safety systems
• Test case development, test execution, reporting, and issue resolution
• Validation to be performed in testing workshops, on the road, and at test tracks
• Work to expand the use of automation and AI to support activities such as data analysis and test documentation