Client Services Supervisor – Collateral Administration, Account Reconciliation

Daimler Truck North America

Collateral Administration and ART Supervisor overseeing title and account reconciliation services for DTFS in North America focusing on first-class service.

Posted 6/23/2026full-timeFort Mill • North Carolina, South Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Responsible for strategizing and leading the DTFS Title and ART Analysts to provide first-class service
Provide oversight of manual posting effort for average of $26M dollars of incoming receivables
Ensure DTFS’ security interest is perfected in average of 130,000 assets
Serve as lead interface for support of leadership in various departments
Conduct regular interface with title vendor, Vitu CMS in support of title release processing
Review total outstanding receipts in General Suspense to ensure timely escalation and alerts
Provide oversight of accurately posting incoming daily receipts from portfolio system
Collaborate with management teams to establish strategies for operational goals

Requirements

What you’ll need

High School Diploma or GED
2+ years of previous Leadership Experience
Decision Making Skills
Ability to manage escalations and complex business problems.
Ability to collaborate with various teams and stakeholders
Excellent communication and interpersonal skills
Conflict Mediation
Ability to analyze data, interpret statistical information, and forecast outcomes

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development
Bonuses
Equipment allowances
Wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Leadership ExperienceDecision Making SkillsConflict MediationCollaborationCommunication SkillsInterpersonal SkillsData AnalysisStatistical InterpretationForecasting

Certifications

High School DiplomaGED