DailyPay

Marketing

• Run the Always-On ABM Engine: Manage intent-based plays through Common Room to identify and engage in-market accounts in real-time.
• Connect Intent to Pipeline: Directly support the growth of new upmarket pipeline by ensuring buying signals are translated into immediate action and measurable revenue impact.
• Route Signals to the Right Owners: Monitor buying signals and orchestrate notifications when assigned accounts show meaningful activity, ensuring no opportunity is missed.
• Support Campaign Execution at Scale: Provide critical execution support to build and launch larger 1:few Industry campaigns to broaden our market coverage.
• Maintain ABM Systems & Reporting: Collaborate closely with Marketing Ops and Rev Ops to manage segmentation, automation, and tracking to ensure full visibility into ABM and intent data performance.

Senior Associate, Account Based Marketing

Customer Success Manager

• Lead point of contact for all client account management matters
• Suggest solutions and innovative ideas to meet client needs
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
• Be the leader and orchestrator during customer escalation situations ensuring responsiveness and speedy resolution
• Build effective business strategy for client’s post launch to enable the long-term retention and growth of the account
• Collaborate with internal teams to advocate for client’s needs, drive adoption, and provide best in class support
• Clearly communicate the progress of monthly, quarterly and annual initiatives to internal and external stakeholders
• Forecast and track key account metrics (e.g. enrollment and adoption)
• Analyze data through reports and trends
• Negotiate contracts and close renewal agreements
• Minimize Churn, anticipating and identifying risks and mitigating them
• Upsell and cross sell new products and services

Client Success Manager

Solutions Engineer

• Partner with the account executives from start to finish to help secure the partnership of best in class employers
• Develop trusted advisor relationships with customer stakeholders, and executive sponsors
• Engage with prospects to understand their needs and gather requirements
• Assist the Sales team in preparations and delivery of any pre-sales discovery and analysis
• Help sales to qualify prospects
• Build and present demos and presentations tailored to specific customer needs
• Highlight competitive differentiation and handle sales objections

Financial Planning and Analysis

• Collaborate with cross-functional teams to develop and maintain financial models, forecasts, and budgets
• Perform variance analysis, identify trends, and provide insights to support decision-making processes
• Demonstrate pro-active initiative by seeking out new tasks and projects when current workload is complete
• Conduct in-depth financial analysis and provide recommendations for cost optimization and revenue enhancement
• Assist in the preparation of monthly, quarterly, and annual financial reports and presentations
• Support the annual budgeting and long-term planning processes
• Monitor key performance indicators (KPIs) and provide analysis to track financial performance and operational efficiency
• Collaborate with business partners to develop financial models for new initiatives and evaluate investment opportunities
• Own the monthly and quarterly commissions process, from data pulls and validations through final payouts and distribution
• Support the design and modeling of annual and quarterly compensation plans, including quota-setting and cost modeling

Commissions Analyst

Project Manager

• Define project scope, objectives, and deliverables in collaboration with stakeholders across Customer Operations and DailyPay
• Develop detailed project plans, including timelines, resource allocation, and deliverables
• Execute projects according to plan, proactively managing risks and issues
• Track project progress, monitor performance, and provide regular updates to stakeholders
• Collaborate effectively with cross-functional teams, including Product, Engineering, Compliance, and Customer Operations
• Build strong relationships with internal and external stakeholders, ensuring alignment and clear communication
• Facilitate meetings, workshops, and presentations to drive project success
• Communicate changes to stakeholders and tailor communications to different audience levels
• Proactively identify and assess potential project risks
• Develop and implement mitigation strategies to minimize risks and ensure project success
• Escalate issues and roadblocks appropriately to ensure timely resolution

Project Manager – Support Operations

Technical Program Manager

• Lead architecture, design, implementation and deployment of large-scale critical and complex financial applications, owning all aspects of solutions end-to-end, through full stack software development.
• Partner closely with engineering leads, product managers, designers, and other teams to define program scope, requirements, and deliverables.
• Drive Data Governance and Data Privacy programs forward.
• Establish clear and consistent communication channels. Provide regular updates on program status, progress, and blockers to all stakeholders, including senior leadership.
• Proactively identify and manage cross-team dependencies, ensuring seamless integration and coordination.
• Identify, assess, and mitigate risks throughout the program lifecycle. Develop contingency plans and escalate issues as appropriate.
• Continuously evaluate and improve program & portfolio management processes, leveraging Artificial intelligence (AI) to drive continuous improvement, automation initiatives, and efficiencies.
• Mentor junior program managers or contribute to the development of best practices within the program management function.

Senior Technical Program Manager

• Account management from kickoff, launch through the customers’ life cycle
• Lead point of contact for all customer account management matters
• Drive a value based dialog with the Customer / Partner - defining joint success and value metrics and effectively communicating value realization through the customer’s lifecycle
• Suggest solutions and innovative ideas to meet client needs
• Develop broad and deep relationships in the accounts with operational and leadership in functional groups such as HR, Payroll, Business, IT, Finance, Operations and management team
• Develop trusted advisor relationships in the accounts with key customer stakeholders, and executive sponsors
• Collaborate with Growth and Marketing teams to drive maximum adoption

Strategic Client Success Manager

Engineer

• Access Architecture and Design: Design, implement, and manage the IAM infrastructure, including identity provisioning, authentication, and authorization systems. Develop and maintain the overall IAM roadmap and architecture, ensuring alignment with organizational security policies and business objectives
• Access Role Design and Management: Design and document granular access roles and policies based on the principle of least privilege. Collaborate with business units to define and manage role-based access control (RBAC) and attribute-based access control (ABAC) models. Conduct regular reviews and clean-up of access roles to maintain security posture and compliance
• Infrastructure Provisioning and Least Privilege Enforcement: Design and implement secure infrastructure provisioning mechanisms using tools like Terraform or equivalent, ensuring all resources are provisioned with security best practices. Implement and enforce least privilege principles across cloud environments and on-premises systems. Automate the enforcement of security controls and access policies for infrastructure components
• Support Business Growth and Scalability: Ensure the IAM solutions are scalable and resilient to support rapid business growth and expansion into new markets or services. Integrate new applications and services into the centralized IAM platform, focusing on seamless and secure user experience. Provide technical guidance and support for IAM-related projects and initiatives
• Operations and Compliance: Monitor and troubleshoot IAM system performance and availability. Ensure all IAM processes and systems comply with regulatory requirements (e.g., SOC 2, ISO 27001, SOX). Develop and maintain comprehensive documentation for all IAM systems and processes, including the IAM Design Document File