Pricing Manager
ConnectWise
Analyst I, Mission Control
DailyPay
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £27,000 - £35,000 per year
Job Level
Mid-LevelSenior
About the role
- Utilize standard operating procedures and information from multiple sources to make data-driven decisions, execute initial troubleshooting, and initiate action with appropriate partners
- Develop expertise in product, configuration, and backend processes
- Monitor and manage DailyPay’s operational, risk management, and revenue dashboards/metrics
- Analyze and monitor operational data/trends to mitigate risk exposure
- Identify operational anomalies using data from multiple sources
- Investigate alerts and provide initial troubleshooting to prevent service outages
- Collaborate with internal teams to ensure processing is completed efficiently
- Report, troubleshoot, and manage incidents through to resolution
- Provide coverage Friday - Tuesday, 9:00am - 5:00pm GMT
Requirements
- Bachelor’s degree or relevant experience in an operational, technical, or real-time monitoring environment
- Detail-oriented with the ability to set priorities and be flexible in a fast-paced environment
- Ability to execute recurring tasks with a high level of accuracy
- Strong analytical ability used to identify risks and confidently raise issues, escalate early, and engage in constructive credible challenge
- Ability to take initiative and be proactive in problem-solving
- Flexible scheduling to meet needs outside normal business hours
- Experience with monitoring, data analytics, incident management, business intelligence, or systems analysis
- Coverage Friday - Tuesday, 9:00am - 5:00pm GMT
- (Nice to have) Strong and cross-functional communication skills
- (Nice to have) Experience with payroll or money movement products, processes, and controls
- (Nice to have) Experience in Technology or Financial Services fields
