CYBOT

Sales

• Sales process and technology optimization
• Data analysis and performance reporting
• Enablement program support
• Cross-functional coordination and continuous improvement

Sales Enablement Analyst II

Operations

• Actively work to meet monthly goals for N.C. Operations Scorecard
• Processing of Customer Billings and Credits ensuring accuracy and compliance
• Manage Daily Cash Box and deposits of checks received
• Review monthly aging Will Call orders and their disposition
• Review and process Return Goods
• Review transfer discrepancies
• File and Track carrier/vendor freight claims
• Resolve Vendor Shipping Discrepancies
• Other duties as assigned

Operations Support

• Facilitate repair processes for both Rockwell Automation and 3rd party repairs.
• Facilitate DBOT process (Distributor Block of Time) and A-B Service invoicing for the Territory.
• Communicate with Vendors, Specialists, Sales, and Customers in a professional manner.
• Review and process Rockwell items in the Return Goods Queue for the Territory.
• File and Track carrier/vendor freight claims.
• Collaborate with and assist other Rockwell specialists within the company.
• Backup Receptionist for breaks, lunches, vacation/sick, etc.
• Other Operations duties as assigned.

Operations Support – Rockwell Specialist

Account Executive

• Greet walk-in customers and assist with order and product selection
• Enter sales orders and pick items from warehouse inventory
• Prepare customer sales ticket and collect customer payment
• Handle phone-in customers with pleasant and courteous etiquette
• Maintain counter area displays clean, organized, and stocked with inventory
• Reach monthly goals in sales and gross margin
• Encourage the use of digital tools across customer base
• Multi-task and continually prioritize tasks to be completed throughout the day

Counter Sales Representative

Human Resources

• Build trusted relationships with hiring managers and leadership through exceptional service and collaboration.
• Develop and execute innovative sourcing strategies to engage both active and passive candidates.
• Leverage referrals from employees and industry contacts to expand talent networks.
• Lead college recruiting initiatives, including career fairs and campus events (travel required in February and September).
• Conduct job intake meetings to define role requirements and expectations.
• Screen resumes, conduct phone interviews, and market opportunities to candidates.
• Manage candidate assessments, references, interviews, and compliance checks to ensure cultural and role fit.
• Provide timely updates to candidates throughout the hiring process for an exceptional candidate experience.
• Coordinate interviews and present top candidates to hiring managers.
• Continuously improve recruitment and onboarding processes.
• Train hiring managers on recruiting best practices, EEO compliance, and behavioral interviewing.
• Maintain relationships with external recruiting agencies for specialized hiring needs.
• Partner with HR for compliance reporting and recruitment metrics.

Talent Management Coordinator II

Inside Sales

• Handle incoming and outgoing customer calls in a professional manner
• Responsible for handling customer service requests which include order picking, order entry, pricing, order maintenance etc.
• Assist and support Account Managers with customer orders and requests
• Responsible for quoting customers
• Deal with product-related problems that customers may have, such as defective products and the return of products
• Responsible for spec products for customers
• Responsible for carrying out any other duties assigned by management

Counter/Inside Sales Associate

Bookkeeper

• Comptabilisation et pilotage des achats de marchandises
• Supervision et comptabilisation des factures d’achats de marchandises pour 3 sociétés
• Contrôle approfondi de la conformité des factures
• Rapprochement factures / bons de commande / bons de livraison dans l’ERP
• Analyse, traitement et résolution des écarts complexes
• Gestion et justification des comptes fournisseurs
• Clôtures comptables et reporting
• Contrôle et validation des propositions de paiement avant transmission à la trésorerie

Comptable Achats et Marchandises

• Erstklassige Betreuung sowie aktive Ansprache unserer Kunden aus der Industrie
• Qualifizierte, lösungsorientierte Beratung unserer Kunden bei spezifischen Anfragen
• Vermarktung und Umsetzung unserer Vertriebskonzepte sowie Vermarktung von Vertriebsaktionen
• Aktive Auftragserfassung, Angebotserstellung und proaktive Nachverfolgung
• Enge Zusammenarbeit mit dem Außendienst, Fachaußendienst, E-Business und Key-Account

Vertriebsmitarbeiter Innendienst, m/w/d

Financial Planning and Analysis

• Prepare and consolidate monthly forecasts, annual budgets, and long-term plans for your scope.
• Analyze actual vs. forecast results, identify variances, and provide actionable insights to management.
• Track key performance indicators (KPIs) and prepare management dashboards.
• Deliver reporting and contribute to the preparation of documents for Group management committees.
• Act as a preferred contact point between local financial teams, business units, and the Group’s financial department.
• Collaborate with operational teams and senior management to provide financial insights and challenge assumptions.
• Support non-financial stakeholders (e.g., data and transformation, supply chain, sustainability) with financial analysis and decision support.
• Participate in cross-functional projects with Group functions, including the setup of new reporting tools, design of new metrics, and automation of recurring processes.
• Contribute to the modernization of financial processes and tools, including the introduction of professional AI solutions.

Senior Analyst, FP&A

• Assist customers to quote and order parts correctly; quote follow up, and troubleshoot any product issues by phone, email and in person.
• Work with vendors, customers and the warehouse team to facilitate the prompt delivery of orders.
• Collaborate with Account Managers, the Projects Group and the Technical Team to ensure premier customer service is provided to customers.
• Maintaining knowledge base on current products and learning about new products.

Inside Sales Representative

Marketing

• Customer analysis and segmentation: Collect and analyze customer data to identify key segments.
• Development of marketing campaigns: Design, plan and execute targeted marketing campaigns for each customer segment.
• Collaborate with the creative team to develop marketing materials (emails, newsletters, brochures, etc.).
• Customer relationship management: Maintain and enrich the customer database.
• Implement customer retention and satisfaction initiatives.
• Competitive intelligence and market analysis: Conduct regular competitive monitoring to identify market trends and competitor activities.
• Analyze market data to inform marketing strategies.
• Support for sales teams: Provide analyses and performance reports on marketing campaigns.
• Assist in the preparation of presentations and commercial proposals.

Work-study – Operational Marketing Assistant

Manager

• Provide Leadership, organization, and direction to build a team capable of being profitable and meeting customer requirements
• Manage a P&L statement
• Drive Deliver On The Promise (DOTP) to become part of your everyday culture
• Drive market-leading customer service with a best-in-class team of industry professionals
• Demonstrate strong sales leadership
• Expand market share
• Develop and implement a Service Center business plan consisting of:
• o Sales and gross margin management
• o Expense/asset management
• o Associate development
• Management of daily operations of the Service Center
• Monitor sell and cost overrides on a daily basis
• Collaboration of contract and pricing implementation and maintenance with Outside Sales
• Ensure cycle count procedures are implemented and followed
• Other duties as assigned

Branch Manager

• Lead and manage all aspects of digital marketing, marketing campaigns, and related operations.
• Develop and execute measurable marketing strategies that increase revenue, grow market share, and strengthen the North Coast brand.
• Create channels, segments, and market strategies to support targeted marketing efforts.
• Lead, coach, and motivate a team of marketing associates to achieve short- and long-term objectives.
• Establish and maintain a best-in-class digital, social, and web presence that drives awareness, engagement, and customer conversion.
• Oversee email and social media platforms to ensure brand consistency and reputation management.
• Manage the development, execution, and ongoing maintenance of all digital solutions, including e-commerce and e-procurement platforms.
• Operate effectively within budget constraints while maintaining the ability to adapt quickly to changing priorities.
• Partner with key manufacturers to develop and execute joint marketing initiatives aligned with mutual business goals.
• Develop messaging and market positioning through competitive and market analysis to highlight key differentiators.
• Strengthen the company’s brand voice, culture, and image to drive relevance and customer retention.
• Collaborate cross-functionally with Sales, Purchasing, Pricing, and Operations to ensure marketing programs are delivered with high quality and consistency.
• Provide reporting, market insights, and prospecting tools to support strategic customer acquisition and growth initiatives.
• Other duties as assigned.

Director, Marketing

Frontend Engineer

• Customer service focused Showroom and other sales/support as directed
• Enter, track, follow up & expedite sales orders, quotes, leads.
• Commit to proactive and team approach to sales.
• Establish and maintain strong working relationships with key vendors.
• Identify and pursue gross margin and market share growth opportunities.
• Relationship building with Showroom customers.
• Daily entry of UET’s to promote breadth of inventory and lack of inventory.
• Other duties as assigned.

• Build strong relationships with customers, understanding their needs and recommending QED’s value‐added services and programs tailored to their business objectives
• Participate in training sessions and sales meetings
• Work actively with key suppliers to develop business with new and existing customers
• Implement strategy to increase sales and profits for key accounts
• Deliver presentations on new products, answer questions on products and company services
• Develop and maintain technical knowledge of company products and supplier offerings, application features, advantages, and benefits
• Meet or exceed annual sales and profit budgets working with new and established customers

Sales Enablement Analyst II

Operations Support

Operations Support – Rockwell Specialist

Counter Sales Representative

Talent Management Coordinator II

Counter/Inside Sales Associate

Comptable Achats et Marchandises

Vertriebsmitarbeiter Innendienst, m/w/d

Senior Analyst, FP&A

Inside Sales Representative

Work-study – Operational Marketing Assistant

Branch Manager

Director, Marketing

Inside Sales Representative

Outside Sales Representative