Marketing & Content Associate – Full Time
GoingVC
Content Designer
Cybermedia Technologies, LLC (CTEC)
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Oversee user access management for THOR/iTOPPS, including onboarding, permissions updates, and deactivation in line with security protocols.
- Coordinate and monitor system security, ensuring compliance with SSA, Privacy Act, and federal data protection standards.
- Design, update, and manage content within THOR/iTOPPS to ensure clarity, accuracy, and alignment with EN program goals and user needs.
- Assess, prioritize, and provide recommendations for system enhancements to improve content delivery, usability, and functionality.
- Test and validate new features, content updates, and system modifications prior to implementation to ensure quality and compliance.
- Collaborate with IT, security, and program stakeholders to troubleshoot system issues, resolve end-user problems, and coordinate timely solutions.
- Draft, review, and update user documentation, training materials, and reference guides related to content and system changes.
- Conduct periodic quality assurance checks and audits of content accuracy and access rights.
- Support Section 508 compliance initiatives by ensuring all content and system interfaces meet accessibility standards.
- Prepare regular reports on system access, security incidents, content changes, and user feedback for management review.
Requirements
- Bachelor’s degree with 2–4 years relevant experience, or high school diploma/GED with 8–10 years directly related systems content management or user access/security experience.
- Experience managing user access, permissions, and security controls in workflow or content management systems.
- Strong background in content design, editing, and updates within web-based or custom software platforms.
- Demonstrated ability to implement system enhancements and conduct quality assurance testing.
- Excellent verbal and written communication skills; adept at preparing clear documentation and user guides.
- Proficient with system administration tools, web-based applications, and Microsoft Office Suite.
- Analytical skills for troubleshooting system issues, reporting, and data quality review.
- Detail-oriented, with strong organizational and problem-solving abilities.
- Working knowledge of Section 508 accessibility requirements and federal privacy/security regulations (such as FISMA or Privacy Act).
- Ability to work collaboratively with IT, security, and program management teams.
Benefits
- Paid vacation & Sick leave
- Health insurance coverage
- Career training
- Performance bonus programs
- 401K contribution & Employer Match
- 11 Federal Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
user access managementpermissions updatessystem securitycontent designquality assurance testingsystem enhancementscontent management systemsdata quality reviewaccessibility standardsfederal privacy regulations
Soft skills
communication skillsorganizational skillsproblem-solving abilitiesanalytical skillscollaboration skillsattention to detail
