CVS Health

QA Engineer

• Develop and participate in test strategy discussions, ensuring test coverage for the newly created product features
• Ensure that defined QA Processes are followed in all aspects of project (plan, design, implement, execute, evaluate)
• Prepare reports and results of software testing
• Establish trust and build relationship with project stakeholders and team members (including offshore)

Quality Engineer

Customer Support

• Respond to incoming calls from individuals seeking emotional support or mental health resources
• Assess/Identify clinical risk and transfer member for clinical support
• Help members navigate through employee assistance program and behavioral health benefits
• Document all interactions in real-time using secure systems, in compliance with HIPAA and internal policies

Customer Support Associate – EAP

Vice President

• Own 24x7x365 enterprise SOC operations, ensuring continuous monitoring, detection, and triage across on-premises, cloud, and hybrid environments.
• Drive SOC maturity through automation, SOAR playbook development, and metrics-driven performance management — targeting measurable reductions in mean time to detect (MTTD) and mean time to respond (MTTR).
• Ensure SOC staffing, tooling, and process design meets HIPAA, PCI-DSS, and applicable state regulatory expectations for continuous monitoring of PHI/PII environments.
• Lead vendor and MSSP relationships supporting SOC augmentation, establishing clear SLAs and escalation protocols.
• Establish and mature an enterprise CTI program that delivers operationally relevant, decision-ready intelligence to executive, technical, and legal stakeholders.
• Lead CSIRT operations responsible for classification, investigation, containment, eradication, and recovery of all significant security events.
• Build and operate a formal Insider Risk program capable of detecting, investigating, and responding to malicious, negligent, and compromised insider threats at enterprise scale.
• Establish CVS Health's enterprise AI Security Operations function — responsible for monitoring, detecting, and responding to threats targeting AI/ML systems, LLMs, agentic workflows, and AI-powered business processes.
• Own the enterprise security data platform — including SIEM architecture, data lake engineering, telemetry ingestion pipelines, and security analytics — ensuring full visibility across the environment.
• Manage the enterprise penetration testing program — including internal assessments, application testing, red team operations, and third-party engagements — on a risk-prioritized schedule.
• Lead a mature adversary simulation program that continuously stress-tests CVS Health's detection and response capability against real-world threat actor TTPs.

VP, Cyber Defense – Threat Intelligence

Solutions Engineer

• Provide solution design and guidance adhering to PSS Architecture Guiding Principles
• Actively lead and participate in Architecture community for PBM technology modernization
• Provide leadership, coaching and guidance to App Dev, Technology Services and Solutions
• Lead and drive proofs-of-concept and technology deep-dives
• Advise and assist App development teams with technical roadblocks
• Incorporate AI based solution design

Lead Architect – Solution Engineering

Director

• Lead high-visibility strategic and operational projects , structuring workplans, driving execution, and delivering executive-level outputs
• Direct timely, accurate analysis and develop actionable, stakeholder-sensitive recommendations
• Collaborate with executive leadership to manage strategic portfolios and craft impactful communications for C-Suite and Board stakeholders
• Steer highly effective executive meetings , adapting in real time to drive decisions and positioning oneself as a trusted advisor to key stakeholders
• Drive annual strategic planning including leading cross-functional strategic projects executed in partnership with senior leadership and identifying opportunity areas for HCD to grow

Lead Director – Enterprise Strategy, Health Care Delivery

Analyst

• Own and execute end-to-end change plans for assigned workstreams, from discovery through post–go-live reinforcement.
• Assess go-live–specific change needs (scope, audience, timing, complexity) and tailor tactics accordingly.
• Develop and maintain integrated change plans aligned to program milestones, release calendars, and PMO governance.
• Partner with Solution Owners, Product Managers, Business Architecture, and Process teams to align change activities with true business impact and delivery timing.
• Develop role-based change communications, including announcements, release updates, FAQs, and leadership messages.
• Create and maintain change deliverables such as QRGs, training materials, reinforcement assets, and manager toolkits.
• Design fit-for-purpose training aligned to future-state processes and system changes; coordinate delivery with Learning and SMEs.
• Identify impacted stakeholders and manage alignment across parallel initiatives.
• Engage and activate Change Champions to support communications, feedback loops, and local adoption.
• Track and analyze adoption and readiness indicators (e.g., training completion, utilization signals, feedback).

Senior Change Analyst, Business Change Management

Manager

• Lead multiple IT SOX and technology audit projects at the same time
• Plan audit scope, timelines, and staffing
• Manage and coach Senior Auditors and Analysts
• Partner with business and technology teams across the company
• Clearly communicate audit results to leadership
• Improve audit processes and strengthen the SOX program
• Educate stakeholders on risks and control effectiveness
• Perform and review IT audit work in line with professional standards
• Test and assess IT General Controls (ITGCs)
• Document IT processes, workflows, and data flows
• Evaluate SOC reports and other compliance requirements
• Identify control gaps and recommend practical improvements
• Coordinate with internal leaders and external auditors

Manager, Corporate IT SOX Audit

QA Automation Engineer

• Lead the strategy, design, and delivery of intelligent automation platforms
• Define and own the vision, roadmap, and execution of enterprise‑grade automation platforms
• Drive adoption of agentic AI systems
• Partner with Product Management, Engineering, and Architecture leaders
• Build automation capabilities that span the full product lifecycle
• Build, lead, and mentor high‑performing teams of automation engineers and AI engineers
• Foster a culture of innovation, experimentation, learning agility, and accountability

Director of Automation Engineering – Pharmacy Products

Full-stack Engineer

• Technical leader capable of designing and overseeing the build-out and operations of complex distributed systems at scale in a fast-paced analytics organization
• Able to technically direct, support, and evaluate data, software, and ML engineers and their work product, ensuring we are building best-in-class solutions that can scale to meet our future non-functional requirements
• Monitor and optimize both team & system performance, identifying opportunities for enhancement and addressing any issues or bottlenecks
• Lead teams from strategy through delivery in complex and highly visible engineering projects
• Collaborate closely with other technical teams (engineering, platform, infrastructure, security, governance) to understand their expectations and develop solutions in accordance with appropriate guidelines
• Establish effective relationships with partners and customers, ensuring that you understand their vision and can help them deliver on their goals
• Proactively identify, communicate, and mitigate both internal and external risks
• Stay updated on industry trends, emerging technologies, and best practices in software development, analytics, data engineering, and machine learning technologies to drive innovation and efficiency

Lead Director, Software Development Engineering

Consultant

• Collaborate with clients, brokers, vendors, and internal team members to understand needs and align on wellness strategy
• Develop and present short- and long-term wellness plan designs that address client risk profiles, participation goals, and budgetary needs
• Maximize wellness program campaigns, PHM products, and partner relationships while ensuring compliance with regulatory guidelines
• Drive implementation for each client based on the established plan, products, and strategy
• Lead and support client communications and engagement efforts
• Define and track success metrics for each client to measure outcomes and inform optimization
• Support client retention efforts and identify opportunities for product growth
• Partner closely with Sales and Client Relations teams as a wellness product SME during the sales process
• Manage project initiatives as assigned

Population Health Management Consultant

• Serve as a trusted advisor and strategic partner to business and operational leaders
• Support the identification, analysis, and execution of initiatives that drive measurable improvements in performance, efficiency, and customer outcomes
• Partner closely with cross‑functional stakeholders to understand business needs, assess current‑state processes, and design practical, data‑driven solutions aligned with organizational strategy and operational priorities
• Lead or support end‑to‑end initiatives including process improvement, operating model design, workflow optimization, and change implementation
• Translate complex business challenges into clear insights, actionable recommendations, and sustainable solutions
• Ensure initiatives are delivered on time, within scope, and with tangible business value
• Facilitate alignment, document requirements, monitor progress, and support change adoption

Manager, Business Consultant

Engineer

• Provide third -level support for mobile device-related issues, including ordering, setup, and enrollment into MDM solutions
• Troubleshoot and resolve technical problems related to mobile devices (smart phones and tablets, iOS and Android)
• Assist users with device configuration, software updates, and connectivity issues
• Utilize the ServiceNow ticketing system to log, track, and manage support requests
• Reference and update knowledge base articles to ensure accurate and up-to-date information is available for users
• Communicate effectively with users to understand their issues and provide clear, concise remediation
• Collaborate with other Mobile team members to escalate and resolve complex issues
• Maintain a high level of customer satisfaction through professional and courteous interactions

Mobile Associate Engineer

Financial Planning and Analysis

• Perform bank reconciliations to ensure accuracy and completeness of financial records
• Process wire transfers, including verifying transaction details and ensuring compliance with company policies
• Review and process invoices, including verifying accuracy of charges and ensuring timely payment
• Assist with month-end closing procedures, including preparing journal entries and account reconciliations
• Prepare the daily Letter of Credit (LOC) reports, ensuring accuracy and timely distribution to stakeholders
• Prepare monthly claims schedules and associated financial reporting in line with federal and internal reporting requirements
• Provide support to the accounting team with various projects and initiatives
• Ensure compliance with company policies and procedures, as well as relevant laws and regulations
• Handle ad hoc requests as needed

Financial Reporting and Analysis Analyst

Account Manager

• works as a team with Account Executives to maintain high service standards
• Achieve cross-sell growth, retention targets & customer satisfaction levels
• Executes tactical components of the account team’s business plan for each customer
• Develops and manages service plans in a proactive and strategic manner
• Educates customer on Aetna specific policies and procedures
• Proactively identifies potential service issues and takes steps to resolve

Manager, Account Management

• Acts as the primary resource for assigned, high profile providers and/or groups to establish, oversee, and maintain positive relationships
• Optimizes interactions with assigned providers and internal business partners to establish and maintain productive, professional relationships
• Monitors service capabilities and collaborate cross-functionally to ensure that the needs of constituents are met
• Supports or assists with operational activities that may include, but are not limited to, database management, and contract coordination
• Performs credentialing support activities as needed.
• Educates Medicaid providers as needed to ensure compliance with contract policies and parameters
• Meets with key Providers at regular intervals to ensure service levels meet expectations
• Manages the development of agenda, validates materials, and facilitates external provider meetings
• Collaborate cross-functionally with the implementation of large provider systems
• May provide guidance and training to less experienced team members.