Senior Change Analyst, Business Change Management

CVS Health

Senior Change Analyst responsible for executing change management across multiple workstreams in CVS Health’s Connected PBM Ecosystem program. Ensuring stakeholder readiness, communication, and adoption through disciplined change execution.

Posted 4/14/2026full-timeRemote • Idaho, Texas • 🇺🇸 United StatesSenior💰 $46,988 - $122,400 per yearWebsite

About the role

Key responsibilities & impact

Own and execute end-to-end change plans for assigned workstreams, from discovery through post–go-live reinforcement.
Assess go-live–specific change needs (scope, audience, timing, complexity) and tailor tactics accordingly.
Develop and maintain integrated change plans aligned to program milestones, release calendars, and PMO governance.
Partner with Solution Owners, Product Managers, Business Architecture, and Process teams to align change activities with true business impact and delivery timing.
Develop role-based change communications, including announcements, release updates, FAQs, and leadership messages.
Create and maintain change deliverables such as QRGs, training materials, reinforcement assets, and manager toolkits.
Design fit-for-purpose training aligned to future-state processes and system changes; coordinate delivery with Learning and SMEs.
Identify impacted stakeholders and manage alignment across parallel initiatives.
Engage and activate Change Champions to support communications, feedback loops, and local adoption.
Track and analyze adoption and readiness indicators (e.g., training completion, utilization signals, feedback).

Requirements

What you’ll need

3+ years of hands-on change management experience supporting complex, multi-workstream initiatives.
Strong practitioner knowledge of change frameworks (e.g., ADKAR) with application in delivery.
Proven experience developing communications, training, QRGs, FAQs, and leadership enablement tools.
Experience supporting multiple releases or go-lives with overlapping timelines.
Ability to independently manage execution while aligning to enterprise standards.
Strong stakeholder engagement, facilitation, and written communication skills.
Comfort working in fast-paced, ambiguous environments.

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources, based on eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

change managementADKARtraining developmentcommunication developmentstakeholder engagementchange deliverablesimpact analysisgo-live supportprocess designfeedback analysis

Soft Skills

facilitationwritten communicationindependent executionalignment managementadaptabilitycollaborationorganizational skillsproblem-solvingleadershipengagement