Manager, Account Management
CVS Health
full-time
Posted on:
Location Type: Remote
Location: Florida • North Carolina • United States
Visit company websiteExplore more
Salary
💰 $54,300 - $159,120 per year
About the role
- works as a team with Account Executives to maintain high service standards
- Achieve cross-sell growth, retention targets & customer satisfaction levels
- Executes tactical components of the account team’s business plan for each customer
- Develops and manages service plans in a proactive and strategic manner
- Educates customer on Aetna specific policies and procedures
- Proactively identifies potential service issues and takes steps to resolve
Requirements
- 5-10 years of individual cross sell, growth/retention targets and customer satisfaction levels
- 5-10 years of creating collaborative partnerships with sales to develop a comprehensive growth strategy
- Insurance license for Life and Health Producer in residence state required within 90 days of hire
- Bachelor's degree or equivalent work experience
Benefits
- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
- comprehensive benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
teamworkcustomer satisfactionstrategic planningproblem solvingcollaboration
Certifications
Insurance license for Life and Health Producer