CVS Health

Procurement

• Own the sourcing strategy for key healthcare technology categories
• Build strong relationships with IT leaders and guide high‑impact sourcing events
• Use market insights, analytics, and vendor intelligence to drive savings and efficiency
• Lead competitive bids (RFX), influence contract strategy, and optimize supplier partnerships
• Represent Procurement on major enterprise initiatives and transformation projects
• Serve as the category expert, presenting insights and opportunities to senior leadership

Strategic IT Category Manager

Data Analyst

• Lead analytical initiatives supporting Medicare and CMS Risk Adjustment programs
• Analyze large healthcare datasets (claims, encounters, enrollment, chart reviews, and clinical data) to: Identify RAF optimization opportunities
• Monitor coding accuracy and completeness
• Assess financial and operational impact of risk score changes
• Develop and maintain SQL‑based data pipelines and analytic models in large data warehouse environments
• Produce executive‑level reporting and dashboards addressing: HCC performance
• Coding gap closure
• Suspect and recapture outcomes
• Provider and member impact
• Translate CMS regulations, risk adjustment models, and technical findings into clear business insights
• Partner with coding, clinical, compliance, and operational leaders to support risk‑adjustment initiatives
• Serve as a subject matter expert on Medicare data, metrics, and CMS standards
• Lead or support analytic projects end‑to‑end, including scope definition, analysis, and stakeholder delivery

Senior Healthcare Data Analyst

Sales

• Validate participant’s eligibility for sales incentive compensation timely, accurately and within sales incentive plan design parameters.
• Validate sales incentive compensation files prior to final submission to the payroll application.
• Communicate with business partners at all levels in a well-organized, concise, and logical manner.
• Use technology to optimize existing incentive compensation processes and procedures to streamline quarterly payment process.
• Support SPM (Sales Performance Management) tool implementation, including requirements gathering, testing, troubleshooting, and documenting system processes.
• Configure and maintain assigned Lines of Business (LOBs) within the SPM tool, including plan logic, participant setup, and workflow updates, ensuring accuracy and alignment with plan design.
• Assist in ongoing system maintenance by participating in quarterly updates, validating calculation results, and ensuring system outputs match expected plan outcomes.

Sales Compensation Analyst

• Collaborate with stakeholders to understand business needs and translate them into licenses acquisition requirements
• coordinate efforts with procurement and contract team
• ensure software quality, SLA, cost effectiveness, privacy, and compliance
• Be innovative and devise negotiation strategy and license matrix
• Collaborate with product subject matter experts, procurement sourcing and contracts team, finance, asset management and renewal teams to achieve successful execution and effective maintenance of software contracts
• Assist engineering teams in navigating technology and contract-related matters
• Provide guidance and support to leadership, stakeholders, procurement, and contracts teams on software evaluation, acquisitions, and maintenance of contractual terms
• Identify opportunities for cost savings and efficiency improvements
• Proactively negotiate favorable business terms and cost of third-party software
• Optimize the utilization of products and assets through effective management
• Maintain a comprehensive understanding of the IT industry landscape and technological developments

Manager – Software Technology Vendor Management

Manager

• Lead drafting, negotiation, and finalization of complex vendor contracts while managing risk and maximizing enterprise value.
• Serve as the escalation point for contract issues, advising senior leaders on legal, commercial, and compliance risks.
• Partner across Legal, Sourcing, Security, Privacy, Tax, Finance, and other SMEs to ensure alignment with policies and regulations.
• Support enterprise initiatives including supplier integration, M&A activities, and enterprise‑wide cost‑saving projects.
• Maintain and enhance contract templates, processes, and purchasing policies.
• Provide guidance on contractual rights/obligations and support supplier performance, compliance, and improvement efforts.

Contracts Manager

Analyst

• The Health Coach telephonically outreaches our Medicare population to improve medication adherence and/or HEDIS diabetes and blood pressure control
• Provides education and addressing any barriers to adherence by utilizing the member's benefits
• Assessment of Members: Through motivational interviewing and the use of various tools, uses healthcare knowledge and experience of health risk behaviors to conduct evaluation of member's health status
• Utilizes influencing/motivational interviewing skills to ensure member engagement and discern health needs
• Partners with members to identify opportunities for integration into available internal/external programs
• Provides coaching, information and support to empower the member to make ongoing independent healthy healthcare choices
• Interprets and utilizes guidelines/criteria to positively impact members health
• Helps member actively and knowledgably participate with their provider in healthcare decisions
• Applies judgment to incorporate strategies designed to reduce risk factors and barriers

Senior Analyst, Health Coach Wellness

Architect

• Translate program objectives into business architecture views, including capability maps, value streams, and outcome models
• Support program intake and planning by clarifying vision, scope, assumptions, and expected benefits
• Evaluate solution options through a capability‑ and value‑driven lens, ensuring alignment to PBM strategy
• Identify capability gaps, dependencies, and sequencing considerations that impact execution and outcomes
• Support definition and tracking of program‑level outcomes and success measures aligned to enterprise goals/strategies
• Partner with Business, Solution Architecture, Process Engineering, UX, Data, and Change teams to align strategy, design, and execution
• Serve as a connective role between business stakeholders and delivery teams to ensure shared understanding of intent and outcomes
• Facilitate alignment discussions to resolve scope conflicts, overlaps, or dependency risks across programs
• Define and apply established Business Architecture standards, methods, and templates

Senior Manager, Business Architect

• Lead Level 1–3 application production support for QL Eligibility, Drug, Prescriber business customers, including monitoring, incident resolution, and proactive system health checks.
• Analyze and troubleshoot complex application and systems issues; perform root cause analysis and implement long-term corrective actions.
• Collaborate with engineering, product, QA, operations, and business teams to ensure timely and accurate resolution of production incidents.
• Code fix, optimize, and improve existing codebases to enhance system reliability, stability, and scalability.
• Perform debugging, and validation across distributed application environments.
• Handle Job failures, Batch processing, Job scheduling, and queues in DCU3 Mainframe Environment.
• Participate in on-call rotations as needed to support critical production services.
• Contribute to the technical roadmap, driving innovation and continuous improvement within the engineering ecosystem.
• Document solutions, operational procedures, and knowledge-base articles to support cross-team learning and operational excellence.

Senior Analyst, Software Development Engineering

Director

• Own the Integrated Business Planning (IBP) process, including stakeholder alignment, operating cadence oversight, and leadership communications
• Centralize goals across all inputs required to achieve targets; track and pace performance, ensuring accountability for risk identification and mitigation
• Serve as final decision authority for all major territory decisions (e.g., staffing and recruiting priorities, membership outreach timing and strategy, provider incentives), including determining when to escalate to leadership
• Partner with leaders across the organization to develop and execute operational plans that optimize performance and outcomes
• Lead the monthly business planning process, including artifact creation, review meetings, coordination, and leadership updates
• Manage relationships with a broad range of stakeholders responsible for inputs and execution required to achieve results
• Monitor trends and metrics on a daily basis; proactively identify, escalate, and manage risks
• Lead revenue forecasting and budgeting in partnership with Finance and operational stakeholders
• Foster a collaborative, high‑performance culture that celebrates shared success across regional teams and downstream partners
• Share best practices and insights with regional counterparts to drive continuous improvement across the business
• Mentor and coach junior associates, building capability, bench strength, and leadership depth across the organization
• Provide support to the VP of Clinician Experience Operations and others in Signify Health Operations leadership as requested
• Ensure execution of, and compliance with, Signify Health’s strategic initiatives

Executive Director – Regional General Manager

Full-stack Engineer

• Define and drive the technical direction for modern, cloud‑native applications built with Flutter across web and mobile
• Partner closely with product, architecture, and engineering leadership
• Make pragmatic, high‑impact design decisions that balance speed, quality, and long‑term maintainability
• Remain hands‑on with critical‑path systems while mentoring senior and staff engineers
• Establish clear expectations for reliability, security, performance, and operability
• Elevate engineering quality, accelerate delivery, and foster a culture of craftsmanship, learning, and continuous improvement

Principal Software Engineer

• Supervise RN-CMs in assigned markets, including clinical oversight of the following daily operations and metrics: Performance management: Provide guidance and oversight to the RN-CM team, including evaluating team performance in the areas of: clinical assessments, patient needs assessment, development of and progress within care plans, patient engagement and outreach, and appointment support.
• Collaboration and communication with internal stakeholders: effectively communicate across leaders and multi-disciplinary teams (e.g. regional leaders, care team, social work, behavioral health, transitions of care, etc.) to collaborate and align regarding program processes, outcomes, and improvements.
• Tracking, reporting and training: Monitor and evaluate care management activities for impact and quality through chart audits, call listening, and reports. In coordination with Care Management leaders, facilitate trainings and ongoing education to continuously improve program design and outcomes.
• Hire and train RN Care Managers in assigned regions.
• Assist with the implementation of new care management activities and programming.
• Provide feedback to Care Management leaders regarding team performance and process improvements to streamline operations, patient or employee experience, and operational outcomes.
• Provide support for process and quality improvement to RN-CMs through constructive feedback, coaching, and formal evaluations.
• Create an engaging culture that inspires commitment and encourages excellence and strives for equity and inclusion.
• Monitor OSH program related data including patient medical cost, admissions, appointment completion and health outcomes to help guide and direct Care Management program initiatives and goals.
• Remain knowledgeable of industry standards and state regulations, and monitor and review best practices as necessary.
• Other duties as assigned.

Associate Manager – Registered Nurse Case Management Program

Account Manager

• Participate in development, lead implementation, and refine comprehensive sales programs aimed at expanding market share within the Medicare broker space.
• Analyze program trends, performance, and consumer behaviors to identify new opportunities for growth and inform strategic decision-making.
• Establish and support performance metrics and key performance indicators (KPIs) to measure the effectiveness of sales initiatives, utilizing data-driven insights to adjust programs as necessary.
• Support the sales team through training and development programs, fostering a culture of high performance and continuous improvement.
• Maintain strong relationships with key stakeholders, including assigned brokers, to facilitate feedback and adapt programs to meet evolving market demands.
• Collaborate with marketing and operational teams to ensure alignment between sales programs and production.

Senior Manager, Sales & Account Management – Medicare

• Serve as program manager for the Visit Experience Program
• Facilitate ‘ridealongs’ between clinician colleagues and other teams
• Aid in the planning of conference booths and engagement events
• Create and distribute marketing and communications materials
• Support clinician colleague engagement efforts
• Own and develop Asana project management workflows
• Help develop and execute the Clinician Engagement strategic plan
• Aid in department administrative tasks

Senior Analyst, Clinician Engagement

• Join our Community Care team as an industry leader in serving our members by utilizing best-in-class operating and clinical models.
• Facilitate the delivery of appropriate benefits and/or healthcare information which determines eligibility for benefits while promoting wellness activities.
• Develops, implements and supports Health Strategies, tactics, policies and programs that ensure the delivery of benefits and to establish overall member wellness and successful and timely return to work.
• Acts as a liaison with member/client/family, employer, provider(s), insurance companies, and healthcare personnel as appropriate.
• Implements and coordinates all case management activities relating to catastrophic cases and chronically ill members/clients across the continuum of care.
• Interacts with members/clients telephonically or in person, may meet with members/clients in their homes, worksites, or physician’s office to provide ongoing case management services.
• Assesses and analyzes injured, acute, or chronically ill members/clients medical and/or vocational status; develops a plan of care to facilitate the member/client’s appropriate condition management to optimize wellness and medical outcomes, aid timely return to work or optimal functioning, and determination of eligibility for benefits as appropriate.

Case Manager RN, Compact License

Operations

• Lead the AIOps strategy, roadmap, and operating model to measurably improve MTTR, alert quality, and operational efficiency
• Own the observability-to-AIOps pipeline and drive standardization of telemetry, service health models, and actionable alerting
• Design and implement event intelligence: correlation, deduplication, suppression, anomaly detection, incident clustering, and probable-cause analysis
• Advise operations, service owners, and leadership stakeholders; lead change enablement, adoption, and value measurement for AIOps
• Develop ServiceNow-centric AIOps integrations: event ingestion, alert-to-incident policies, enrichment, assignment/routing
• Establish governance for operational AI in partnership with security, compliance, and operations
• Build and operationalize agentic AI workflows for incident triage and resolution
• Enable closed-loop automation and self-healing by connecting AIOps detections to orchestrated actions
• Partner with NOC/SOC, infrastructure, and application owners to onboard services into AIOps
• Create enablement materials and coach teams on AIOps practices, agentic AI usage, and responsible automation