CVS Health

Creative Strategist

• Own creative strategy for priority campaigns and brand moments
• Ensure all creative direction and decisions are aligned with Aetna’s brand strategy and business objectives
• Lead research learning agenda and competitive creative intelligence to inform positioning, messaging, testing and creative strategy across a portfolio of initiatives
• Provide hands-on creative direction for high-visibility work (e.g., annual campaigns, major launches)
• Oversee selection of and collaboration with creative partners (internal and external) to guide execution of creative product
• Establish and run an effective strategy-to-brief-to-review operating rhythm that improves throughput and stakeholder confidence
• Coach and develop strategic marketing talent; provide clear feedback and raise creative strategy craft across the team

Lead Director, Creative Strategy

Machine Learning Engineer

• Develop and implement advanced search solutions
• Lead the development and optimization of search algorithms and systems utilizing technologies such as Elastic/OpenSearch
• Fine-tune search relevance using machine learning techniques
• Explore and implement cutting-edge technologies including Agentic Solutions, RAG, and LLMs
• Analyze search data and user behavior to inform optimization strategies
• Collaborate with cross-functional teams to understand search requirements and deliver results
• Develop and evaluate analytical models to investigate search-related problems
• Utilize strong programming skills in Python to examine and interpret search data

Senior Software Development Engineer – Search Machine Learning

Analyst

• Conduct in-depth reviews of product and contract documentation to ensure accuracy and alignment
• Collaborate in developing product strategies that support client and organizational goals
• Utilize Salesforce.com and CPQ tools to manage and configure product offerings effectively
• Analyze client change requests and implement appropriate solutions
• Communicate discrepancies and next steps clearly through strong written and verbal communication
• Maintain exceptional attention to detail in all aspects of documentation and analysis, and account retention
• Manage high volumes of work, particularly during peak renewal seasons, through strong multi-tasking and time management skills
• Gather and synthesize data from multiple systems to create a holistic view of each client
• Coordinate cross-functionally with internal teams to ensure timely and accurate execution

Renewal Proposal Analyst

IT Support

• Review and complete provider-solicited and unsolicited overpayment refunds and returned checks
• Research, resolve, and adjudicate complex, sensitive, and/or specialized medical claims in accordance with claims-processing guidelines
• Partner with key business functions, ensure accurate posting of overpayment refunds, reconcile discrepancies, and respond to internal and provider inquiries
• Process complex, non-routine provider refunds and returned checks
• Review and interpret contract language to validate overpayments and allocate refund checks appropriately
• Apply medical necessity guidelines, determine coverage, complete eligibility verification, identify discrepancies, and apply cost-containment measures to support claim adjudication
• Ensure compliance requirements are met and that payments/refunds follow company practices and procedures
• Perform claim rework calculations and adjustments across all dollar amounts for unsolicited overpayment refunds
• Follow through to completion on medical claim overpayments, underpayments, and other irregularities
• Respond to telephone and/or written inquiries related to pre-approvals/pre-authorizations, reconsiderations, and appeals
• Review assigned claims data mining work that may result in claim adjustments and complete resulting adjustments as appropriate
• Process medical claim adjustments on customer service platforms using technical and claims-processing expertise
• Provide overpayment refund training, mentoring, and job shadowing support for less experienced colleagues, as assigned
• Use available resource materials and tools to manage job responsibilities
• Handle customer service inquiries and issues assigned

Senior Claims Benefit Specialist – Checkwork/Refund

Security Engineer

• directing and overseeing the strategy, engineering, operations, and execution of processes related to Zero Trust technologies
• leading a dedicated team of security engineers
• managing the implementation and maintenance of Zero Trust solutions
• ensuring the security and integrity of sensitive data throughout enterprise systems
• collaborating closely with IT, security, compliance, and various business units

Senior Manager – Information Security, Zero Trust

• Conduct the annual Health Risk Survey to support needs identification for the member’s Individual Plan of Care.
• Inform the assigned care manager of newly identified health/safety risks or service needs
• Complete care coordination activities delegated by the care manager within an established timeframe.
• inform the assigned care manager and/or associate manager of any identified quality of care issues.
• Passionately support the member’s care coordination needs and drive solutions to address those needs.
• Use problem-solving skills to find alternative contact information for members who are unreachable by care management.
• Employ motivational interviewing techniques to maximize member engagement and promote lifestyle changes for optimal health.
• Adhere to case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies.

Analyst, Case Management

Account Manager

• Develop and maintain mutually-favorable relationships with Aetna International clients
• Develop, maintain and retain consultative client relationships
• Partner with customers on their employee benefit strategies
• Balance strategic planning and tactical implementation
• Communicate and present information to audiences at all levels
• Review, deliver and coordinate account renewal activities
• Meet both virtually and directly with customers
• Develop and maintain proficient understanding of the international employee benefit business environment
• Provide input to product development areas as appropriate
• Prepare required and special market specific reports

Network Engineer

• Operate and maintain F5 BIG-IP platforms (LTM, DNS/GTM, ASM/Advanced WAF, APM as applicable) in production environments.
• Monitor F5 infrastructure health, performance, and availability using enterprise monitoring tools.
• Perform incident response, root-cause analysis, and remediation for application delivery and load-balancing issues.
• Manage and troubleshoot: Virtual servers, Pools and pool members, Profiles (HTTP, TCP, SSL), iRules (operational support; development a plus).
• Execute change activities including configuration updates, software upgrades, patches, and certificate renewals following change management processes.
• Support high availability, failover, and disaster recovery configurations (sync-failover device groups, active/active, active/standby).
• Partner with application, security, and network teams to onboard new applications and optimize traffic flows.
• Maintain accurate documentation for F5 configurations, operational procedures, and runbooks.
• Participate in on-call rotation and provide after-hours support for critical incidents.
• Ensure platforms adhere to security, compliance, and operational standards under InfoSec governance.

Network Engineer – F5

Pricing Analyst

• Lead the development and refinement of pricing models to support strategic objectives, financial targets, and market competitiveness
• Translate complex analyses into clear, actionable recommendations for senior leaders
• Assess tradeoffs, risks, and financial impacts associated with pricing strategy decisions
• Partner with executives and senior leaders to align on pricing strategy, assumptions, and decision paths
• Prepare clear, concise executive‑level communications and presentations to support decision‑making
• Facilitate alignment across diverse stakeholder groups with competing priorities
• Own end‑to‑end delivery of pricing initiatives, coordinating across IT, Underwriting, Modeling, Finance, and other partners
• Manage multiple workstreams simultaneously, ensuring timelines, dependencies, and deliverables are met
• Proactively identify and resolve risks, issues, and gaps across teams
• Perform and review advanced analytical work using Excel to inform pricing strategies and recommendations
• Develop high‑quality PowerPoint materials that clearly articulate strategy, analysis, and outcomes
• Design and lead working sessions and workshops with cross‑functional and executive stakeholders to drive alignment and decisions

Director, Pricing Strategy

Compliance

• Provide subject-matter leadership and hands-on execution support for technology control environment
• Responsible for the design, execution, and enhancement of the company’s SOX ITGC program
• Partner closely with Ernst & Young and internal stakeholders for audits
• Manage ITGC walkthroughs and testing activities
• Respond to auditor and client requests with high-quality evidence
• Act as a trusted advisor between technology control owners, Internal Audit, and auditors
• Identify control gaps and remediation needs
• Ensure alignment and preparedness for third-line audit activities

Senior Manager – SOX & SOC Compliance

Support Engineer

• analyze and document business data and processes
• conduct root cause analysis
• create reports or other solutions to support business needs
• write simple to complex SQL queries, procedures, and reports
• define, identify, develop, and implement system enhancements

Senior Analyst, Informatics – Encounters

Product Manager

• Collaborates with engineering to define the multi-year product strategy for the ISTS Developer Experience platform
• Identifies where friction in the developer workflow is highest and builds the strategic case for investments that will deliver the greatest improvement in developer productivity and experience
• Maintains deep, continuous engagement with internal developer communities to understand pain points, workflow patterns, and evolving needs
• Partners with platform engineering and cross-functional teams to translate strategy into a well-prioritized, executable backlog
• Communicates product direction clearly and consistently across technical and executive audiences

Lead Director, Product Management – Development Experience

Manager

• work intensely as a telephonic case manager with patients and their care team for fully and/or self-insured clients
• application and/or interpretation of applicable criteria and clinical guidelines, standardized care management plans, polices, procedures and regulatory standards
• assessing benefits and/or member’s needs to ensure appropriate administration of benefits
• consult with supervisor and others in overcoming barriers in meeting goals and objectives
• present cases at case conferences for multidisciplinary focus to benefit overall claim management
• consult with clinical colleagues, supervisors, Medical Directors and/or other programs to overcome barriers
• utilize motivational interviewing skills to ensure maximum member engagement

Registered Nurse, Case Manager

• Help develop and maintain engineering and data security policies and standards
• Contribute to security awareness efforts across the organization
• Support Engineering and Business teams in applying secure engineering practices
• Assist with application security reviews and participate in security discussions
• Learn how to integrate security into each stage of the software development lifecycle
• Assist in configuring and analyzing security tools across cloud and on‑prem environments
• Support security testing, vulnerability analysis, and documentation
• Participate in an on‑call rotation with guidance and mentorship
• Help develop incident response procedures and learn recovery strategies

Information Security Analyst

• Support the Compliance Monitoring team by carrying out assigned monitoring and audit activities
• Evaluate controls, perform testing, document results, and prepare corrective action plans
• Communicate results and recommendations to business stakeholders