Employer Branding Partner
Airwallex
Total Rewards Operations Leader
Cummins Inc.
full-time
Posted on:
Origin: • 🇮🇳 India
Visit company websiteJob Level
Senior
About the role
- Lead the strategic direction and operational delivery of Total Rewards service lines (Health & Wellness Benefits, Retirement/Pension, TR Engagement, Broad-Based Compensation) across APAC.
- Partner with Geographic People Support Leaders, Payroll, and HR Operations to ensure seamless and consistent HR support for employees.
- Maintain strong relationships with internal stakeholders including COEs, HRBPs, Regional Benefits, and TR leadership to align with business needs.
- Ensure compliance with regional labor laws and maintain constructive union relationships where applicable.
- Represent APAC in the Global Total Rewards leadership team, providing regional insights for global decision-making.
- Monitor service delivery metrics and SLAs; implement continuous improvement initiatives.
- Manage regional budgets and operating plans; track performance and financial outcomes.
- Oversee customer satisfaction and service quality; act on feedback to enhance employee experience.
- Coach and mentor team members; manage workload distribution and performance development.
Requirements
- Bachelor’s degree (or equivalent) in Human Resources, Business, or related field.
- Advanced degree or certification in HR or Total Rewards is a plus.
- Significant experience in international HR service delivery, including leadership, compliance, and budget management.
- Proven success in managing regional HR operations in a multinational environment, ideally across APAC.
- Demonstrated ability to lead cross-functional and geographically dispersed teams.
- Experience working with unionized environments and labor relations is a plus.
- Strong leadership, cultural adaptability, and collaboration skills.
- Core competencies: communicates effectively, customer focus, self-awareness, values differences.
- Technical competencies: benefits design & administration, compensation strategy, mobility & payroll administration, change management, data analytics, facilitation & consulting.
- Leadership competencies: cultural agility, strategic thinking, relationship building, results orientation.
- Note: direct technical experience in Total Rewards is not required; experience in Total Rewards considered an asset.
