Sun Chemical

HR Shared Services Manager

Sun Chemical

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois

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Salary

💰 $75,000 - $95,000 per year

Job Level

Mid-LevelSenior

About the role

  • ESSENTIAL JOB FUNCTIONS: Leading the development of the Shared Services Center. Identify, plan for, and develop strategies, services and activities to support current and future customer needs. Drive efficiency and standardization with an emphasis on repeatable scalable processes to enable seamless integration of future growth activities. Work with leadership to enhance existing service offerings, through re-engineering and/or automation of key processes where necessary. Identify and implement ongoing improvements of those activities within the different business processes. To deliver agreed Shared Service Center objectives and performance. Oversee the development of SLAs with all customer groups. Implements planning, budgeting, and communicates organizational goals. Ensures compliance with policy and procedural directives. Monitors overall Shared Service Center, teams and individuals' performance. Drives Shared Service Center staffing through involvement with the selection, training, career development and evaluation programs. Ensures that all controls, policies, activities, and the deployment of resources within the Shared Service Centre are consistent with company initiatives.

Requirements

  • Bachelor’s degree in business administration or related field.\n
  • Proven ability to lead and motivate a team, manage multiple priorities, and solve complex problems.\n
  • Excellent communication, interpersonal, and organizational skills.\n
  • Strong analytical abilities and a data-driven approach to decision-making.\n
  • Experience implementing and improving a Shared Service Center.\n
  • Preferred: Certification in HR (e.g., SHRM-CP, PHR).\n
  • Knowledge of global HR practices and multi-country HR service delivery.\n
  • Experience with HR process automation and AI tools.\n
  • Success Factors experience\n
  • Experience with HR service delivery models and HR technology platforms (e.g., HRIS systems)