Cubic Corporation

Architect

• The Senior IT Architect is a subject matter expert in the design and delivery of IT infrastructure solutions
• This role is responsible for reviewing and validating infrastructure designs from an operational perspective within transport mobility systems
• Key areas include server and storage architecture, networking, virtualization, monitoring and management platforms, PCI compliance and disaster recovery
• The role provides advanced architecture design, engineering oversight, and system integration expertise
• It also supports bid, tender, and variation processes by developing detailed infrastructure designs and cost estimates covering build, operations, and ongoing maintenance
• Operating with a high degree of autonomy, the Senior IT Architect collaborates across technical and business teams while serving as a trusted advisor to stakeholders

Senior IT Architect

Financial Planning and Analysis

• Own the month-end and year-end reporting process for the APAC region.
• Prepare regional P&L reporting, executive reporting and monthly management reporting packs.
• Support monthly forecasting, budgeting and the Annual Operating Plan (AOP).
• Partner with Project Finance Managers to prepare financial and programme performance commentary, ensuring key business drivers, risks and opportunities are reflected in management reporting.
• Build effective relationships with Project Finance Managers and regional finance stakeholders across APAC.
• Consolidate financial information from multiple stakeholders into accurate and meaningful reporting.
• Continuously identify and implement opportunities to simplify, standardise and optimise finance reporting processes and workflows.
• Document reporting processes to improve consistency, efficiency and business continuity.
• Support ad hoc financial analysis and reporting requirements.

Senior Finance Analyst

Night Shift

• Provide maintenance and repair of client equipment on Cubic maintained assets
• Respond and repair Cubic devices in a timely manner
• Undertake training and development programme
• Improve performance through training, experience and KPI feedback
• Minimise downtime on fault call outs
• Assist with installation or commissioning of equipment
• Ensure compliance with Health and Safety at Work Act
• Deliver and/or collect equipment modules from stores
• Assist with stock control or fault control if necessary
• Maintain quality principles compatible with current ISO standards
• Comply with Cubic’s values and adherence to all company policy and procedures

Field Services Technician

Director

• Lead, develop, and hold accountable a team of SDMOs, Project Managers, and Release Managers across the Global Services portfolio
• Serve as the senior operational leader bridging delivery execution with customer and customer-facing teams across all regions
• Own the maturity roadmap for Service Delivery, Project Management, and Release Management
• Define and enforce release governance standards for Global Services
• Own capacity and impact planning for the Service and Release Management function
• Build and maintain strong working relationships with Global Tech Ops, Customer Success Operations, and other teams

Director, Service and Release Management

Customer Success Manager

• Serve as the senior customer success leader for the region, accountable for the quality, consistency, and outcome of all customer-facing service activity across deployment and operations
• Set the standard for customer engagement across all four Lines of Service, driving a customer-first culture across SDMs and dotted-line functions
• Ensure all Lines of Service are mobilized, coordinated, and executing to contracted scope and schedule during active deployment phases
• Maintain regional oversight of service performance, incident management, ticket resolution, and escalation handling
• Own regional escalation management across all programs to ensure timely resolution of high-severity incidents and complex service failures
• Coordinate service delivery across all four Lines of Service to ensure seamless, integrated customer outcomes
• Provide direction, coaching, and performance oversight to SDMs with a dotted-line relationship to this role
• Drive consistent escalation handling practices across the region
• Reinforce standardized governance cadence, reporting structures, KPI frameworks, and service improvement methodologies

Regional Head of Customer Success

Program Manager

• Steer the delivery of automated fare collection and transit payment systems for public transit agencies
• Manage mission-critical infrastructure projects involving software integration and physical deployments
• Lead cross-functional, global teams to deliver ticketing and virtual card systems on time
• Act as primary liaison between technical architects and executive agency stakeholders
• Direct all lifecycle phases of complex system integration projects
• Synchronize workstreams across geographically distributed teams
• Manage stakeholder expectations and progress reviews
• Maintain fiscal oversight of programs exceeding $25M in value
• Identify, track, and mitigate technical risks and deployment variances
• Manage third-party vendors ensuring adherence to KPIs and safety standards

• Serve as the senior customer success leader for the region, accountable for the quality, consistency, and outcome of all customer-facing service activity across deployment and operations
• Ensure SDMs are embedded and effective across all active deployment programs within the region
• Maintain regional oversight of service performance, incident management, ticket resolution, and escalation handling
• Own regional escalation management across all programs, ensuring timely resolution of high-severity incidents and complex service failures
• Provide direction, coaching, and performance oversight to SDMs with a dotted-line relationship to this role
• Coordinate service delivery across all four Lines of Service to ensure seamless, integrated customer outcomes
• Monitor SDM performance against regional standards and intervene where gaps are identified
• Reinforce standardized governance cadence, reporting structures, KPI frameworks, and service improvement methodologies across all programs within the region

Application Engineer

• Provide coaching, mentoring, and technical guidance to new and existing Field Application Engineers
• Support the growth and development of field teams and contribute to process and performance improvements
• Perform traffic signal turn-on activities, including installation, setup, commissioning, and servicing of field equipment
• Configure and support controllers and video detection systems
• Troubleshoot traffic control cabinets and associated field equipment
• Identify, analyze, and resolve equipment malfunctions using maintenance manuals, wiring diagrams, schematics, electronic tools, and test equipment
• Rework, repair, test, troubleshoot, and maintain traffic signal and traffic management equipment
• Train public agency engineers and signal technicians on traffic signal equipment operation, maintenance, and best practices
• Maintain accurate records of all maintenance, repairs, and field activities in accordance with contractual requirements
• Assist in diagnosing and analyzing malfunctions in operational equipment and support corrective actions
• Perform other related duties as required to support operational and customer needs

Senior Field Application Engineer

Business Analyst

• Support digital design and delivery, acting as a key conduit between Cubic’s functional teams and customer stakeholders
• Clarify requirements, identify solutions aligned to product constraints, and support defect triage and prioritisation using industry standard techniques and methods
• Extract, analyse, and report business data to inform decisions and improve performance
• Drive the design and implementation of solutions to enhance business efficiency, optimising end-to-end processes and supporting information integration
• Manage delivery across multiple locations to deliver a national ticketing solution
• Collaborate with regional and city councils for localised projects
• Manage client expectations by defining scope, documenting and clarifying requirements, and supporting project execution
• Engage, coach, and provide functional leadership to project teams to deliver in line with schedules
• Establish and maintain robust digital delivery processes, including requirements traceability, feedback loops, and progress reporting
• Identify, evaluate, and recommend solutions based on business and technical fit, supporting innovation and problem solving
• Prepare and deliver performance reporting against SLAs and KPIs, including insights and analysis
• Develop and maintain system documentation (specifications, processes, work instructions, training materials)

Senior Business Analyst

Executive Assistant

• Optimizes productivity and effectiveness of assigned senior executive(s)
• Manages time and commitments, executes delegated authorities
• Filters distractions and prioritizes work
• Keeps projects on track, ensuring staff deliverables are met
• Coordinates complex travel itineraries
• Serves as liaison to senior staff
• Provides advice and direction for senior executive’s projects
• Works across business units for effective collaboration

Business Development Rep

• Develop and execute a multi-year growth strategy for Army and SOCOM aligned to CDI’s revenue targets
• Identify priority mission areas, programs, and funding streams where CDI’s software products provide differentiated value
• Maintain a deep understanding of customer priorities, budget cycles, acquisition pathways, and competitive landscape
• Build and manage a qualified pipeline of opportunities across Army and SOCOM
• Lead opportunity shaping activities, including early engagement with stakeholders and influencers
• Qualify opportunities using disciplined frameworks (e.g., probability of win, customer access, competitive positioning)
• Establish and maintain relationships with key decision-makers, program managers, operators, and acquisition officials
• Serve as a trusted advisor by aligning CDI solutions to mission outcomes
• Coordinate executive-level engagements and customer visits

Senior IT Architect

Senior Finance Analyst

Field Services Technician

Director, Service and Release Management

Regional Head of Customer Success

Program Manager

Regional Head of Customer Success

Senior Field Application Engineer

Senior Business Analyst

Executive Assistant

Business Development Lead – Army, SOCOM