Manage and grow relationships with vendors and customers, ensuring timely order processing, communication, and fulfillment accuracy.
Track and follow up on open quotes, purchase orders, and sales opportunities to help drive revenue and maintain customer satisfaction.
Coordinate with vendors on product availability, pricing updates, and shipping timelines to ensure a seamless customer experience.
Prepare and send sales and performance reports to internal teams and vendor partners to highlight trends and opportunities.
Support the sales and merchandising teams by keeping product listings, pricing, and promotional details up to date across systems.
Partner cross-functionally with operations, finance, and customer service teams to troubleshoot issues and ensure smooth order flow.
Requirements
Strong organizational and communication skills with the ability to manage multiple vendor and customer relationships simultaneously.
Experience in sales operations, account management, or dropship coordination with a focus on accuracy, responsiveness, and execution.
Proficiency in Excel, CRM/ERP systems (e.g., Apollo, BigCommerce, NetSuite), and reporting tools to track and communicate performance.
A proactive, team-oriented mindset with a passion for driving results, solving problems, and improving the overall sales process.
Benefits
Executive Access: Work directly with brand CEOs and senior leadership, solving real business problems and earning mentorship from top operators.
AI-First Skill Building: Get hands-on with the most advanced AI tools in the market. From automation to prompt engineering, you’ll build a modern tech stack that sets you apart in any industry.
Accelerated Career Path: High performers are quickly entrusted with greater responsibility, new challenges, and leadership opportunities across our portfolio of brands.
Competitive benefits: Paid time off policies, 401(k)/RRSP match, medical/dental/vision and a variety of supplemental policies, and employee discounts at our portfolio companies.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.