CSAA Insurance Group, a AAA Insurer

Full-stack Engineer

• Serve as a software engineering resource on the Digital Engineering team
• Write secure, stable, and maintainable code in a fast-paced, Agile environment
• Work with others on the development team to develop, test and maintain features within digital applications
• Participate in team design, scoping and prioritization sessions

Software Engineer I

Business Analyst

• Perform data analysis and reporting tasks, including extracting, analyzing, and interpreting data to support business decisions
• Contribute to reports and dashboards to supervise project progress and performance metrics
• Support the translation of business requirements into technical requirements, with mentorship from senior analysts
• Assist in maintaining strong, collaborative relationships with internal team members and external customers

IT Solutions Analyst Intern

Attorney

• Provides general administrative support to legal secretaries, paralegals, and attorneys, and/or to the Legal Operations function
• Monitors and coordinates responses to incoming emails to office/department mailbox(es)
• Scans and distributes hard copy incoming mail not handled by the assigned Business Services Center (BSC)
• Handles outgoing mail requests, including certified mail and overnight services
• Processes approved vendor and outside counsel invoices for payment in claims administration system (CAS)
• Handles disposition of closed files, including preparation for offsite storage and scanning when needed
• Requests files from offsite storage, ensuring eventual return to offsite storage when needed
• Helps maintain digital library
• Prepares assigned workspaces for new hires and assists with onboarding
• Litigation operations duties include answering phone calls to main office number and coordinating conference room reservations
• Legal operations duties include routing time-sensitive documents received by agent for service of process

Legal Operations Specialist

Legal Assistant

• Types correspondence and various legal documents and forms
• Drafts documents and correspondence
• Organizes and maintains files related to current cases and various legal matters in a paper lite environment
• Provides administrative support to multiple attorneys with depositions, medical examinations, court and arbitration hearings, and work with retained experts
• Knowledge of Electronic Legal Management, e-Docs preferred
• Familiar with Team Connect preferred
• Ability to manage in a strictly electronic environment
• Strong Microsoft Office product skills, including but not limited to Office 365, TEAMS, and OneDrive
• Skilled in working with Adobe and utilizing and manipulating PDF documents
• Knowledge of California Court venue and understanding and familiarity with local rules a plus
• Knowledge of e-filing process with various California courts.

Legal Secretary, Civil Litigation

Account Manager

• Collaborate with project managers and IT teams on projects related to the implementation, upgrade, or enhancement of applications and platforms
• Assist in gathering business requirements from stakeholders, including Business Relationship Manager and Business Systems Analyst, and document them in a clear and concise manner
• Ensure that business requirements are accurately translated into technical specifications and that projects deliver the expected business outcomes
• Maintain accurate and up-to-date documentation, including technical requirements, design, and user stories
• Track and report on the value realized, including improvements in efficiency, decision-making, and user satisfaction

Software Engineer I

IT Solutions Analyst Intern

Legal Operations Specialist

Legal Secretary, Civil Litigation

IT Business Relationship Manager Intern