CSAA Insurance Group, a AAA Insurer

Security Analyst

• Participate in and lead incident response, triage, and investigations
• Conduct post-incident analysis to identify root causes and recommend preventative measures
• Create incident reports and documentation for stakeholders
• Design, develop, and maintain high-fidelity security detections
• Tune and optimize security detections and alerts
• Document detection logic, data dependencies, assumptions, and response guidance
• Provide technical guidance and mentorship to junior SOC analysts
• Lead purple team efforts to test adversary techniques
• Proactively conduct threat hunting to identify malicious activity
• Lead SOC project efforts

IT Security Analyst IV

Account Manager

• Reporting to the SVP of Club distribution and Strategy, this role is accountable for building and leading a corporate development function to create future growth opportunities through strategic partnerships, and business development.
• The executive will be the primary leader responsible for sourcing, negotiating and closing our highly strategic "One-AAA" national partnerships.
• Partner with Executive Leadership Team (ELT) and senior leaders in product, strategy, underwriting, and operations to align and prioritize future growth opportunities through partnership, acquisition, joint venture etc.
• Cultivate a deep network of relationships across the industry and in key growth segments.
• Understand AAA ecosystem to better match opportunities that work within the framework of CSAA’s club partner relationships.
• Identify industry trends and areas of competitive differentiation and growth through market research and deep understanding of articulated and unarticulated customer needs.
• Identify key segments, potential targets, strategic fit, opportunity sizing and impact.
• Build and manage a robust pipeline of One-AAA OEM prospects and partners, driving all aspects of contract negotiations.
• Drive successful implementation of partnerships, including short- and long-term operating model through a general agency, joint venture or other construct.
• Manage OEMs as strategic partners, ensuring mutual success, exploring opportunities to expand the partnership, both with CSAA and throughout the AAA federation.
• Provide regular updates on overall corporate development pipeline and outcomes to CSAAA executives, executive leadership team and (ELT) and Board of Directors.

Director, Business Development and Partnerships

Data Scientist

• Collaborate with our data science team and business leads to pursue research in areas of high business impact
• Drive CSAA’s knowledge of our customers through research projects from data collection to model development
• Provide recommendation based on well-documented, reproducible analysis from large datasets
• Work on a capstone project throughout the summer related to data analysis within the insurance industry and present findings to senior management

Data Science Intern

Product Manager

• Reporting to the SVP, State Product Management, the Director, State Product Management Analytics is the single-threaded owner for the State Product Management insights ecosystem
• The Director also partners closely with Data Science, Data Engineering/Technology, and actuarial and product leaders to ensure advanced analytics are operationalized into trusted, decision-ready insights
• Own the end-to-end architecture for SPM Product insights
• Lead delivery mechanisms that make Product insights quick, easy, and accurate to access
• Own insight quality and trust: accuracy, lineage, documentation, validation, and repeatability for all SPM Product performance measures
• Lead the operationalization of Data Science assets into SPM Product decision support
• Serve as the primary, accountable voice for Product results across the organization

Director, State Product Management Analytics

Product Designer

• Lead the strategy, operations, and execution of digital experience design
• Shape the vision and delivery of intuitive, accessible, and customer-centered experiences
• Oversee a multidisciplinary UX organization
• Define and drive the enterprise UX strategy
• Lead UX direction for large-scale platform modernization
• Partner with Product, Engineering, Brand and CX to deliver experiences
• Establish clear goals and expectations
• Oversee the evolution and governance of a component-based design system
• Ensure teams deliver strong UX artifacts
• Serve as a senior UX representative in enterprise planning and decision-making forums

Director, User Experience – UX

Full-stack Engineer

• Serve as a software engineering resource on the Digital Engineering team
• Write secure, stable, and maintainable code in a fast-paced, Agile environment
• Work with others on the development team to develop, test and maintain features within digital applications
• Participate in team design, scoping and prioritization sessions

Software Engineer I

Business Analyst

• Perform data analysis and reporting tasks, including extracting, analyzing, and interpreting data to support business decisions
• Contribute to reports and dashboards to supervise project progress and performance metrics
• Support the translation of business requirements into technical requirements, with mentorship from senior analysts
• Assist in maintaining strong, collaborative relationships with internal team members and external customers

IT Solutions Analyst Intern

Attorney

• Provides general administrative support to legal secretaries, paralegals, and attorneys, and/or to the Legal Operations function
• Monitors and coordinates responses to incoming emails to office/department mailbox(es)
• Scans and distributes hard copy incoming mail not handled by the assigned Business Services Center (BSC)
• Handles outgoing mail requests, including certified mail and overnight services
• Processes approved vendor and outside counsel invoices for payment in claims administration system (CAS)
• Handles disposition of closed files, including preparation for offsite storage and scanning when needed
• Requests files from offsite storage, ensuring eventual return to offsite storage when needed
• Helps maintain digital library
• Prepares assigned workspaces for new hires and assists with onboarding
• Litigation operations duties include answering phone calls to main office number and coordinating conference room reservations
• Legal operations duties include routing time-sensitive documents received by agent for service of process