Sales Engineer
Venn Strategies
Cloud
Solutions Engineering Manager
Crunchtime
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Lead, coach, and mentor a team of three Solutions Engineers; manage career development paths and align team efforts with company strategy.
- Coach SEs on presentation effectiveness, develop messaging frameworks, and ensure team readiness for high-stakes presentations.
- Guide the SE team on technical best practices, establish enablement programs, and own the SE strategy to align with sales objectives.
- Collaborate with Product and Engineering to provide market feedback and influence the product roadmap.
- Act as a subject matter expert on software and hardware solutions for restaurant kitchen automation; stay up to date on industry trends and competitive landscape.
- Engage with key accounts, support complex enterprise deals, and join customer meetings as a senior technical leader to build trust with stakeholders.
- Drive the entire pre-sales cycle from discovery to proof-of-concept, demonstrating technical and business value to customers.
- Identify and implement improvements to the pre-sales process to increase efficiency, scalability, and win rates.
Requirements
- Bachelor's degree in a technical field or equivalent practical experience.
- 3+ years of experience in a pre-sales or solutions engineering role, with a proven track record of success.
- 1+ years of experience in a leadership or management role, leading a team of Solutions Engineers or similar technical roles.
- Strong technical understanding of both software and hardware solutions. Experience in the restaurant or food service industry is a plus.
- Excellent communication, presentation, and interpersonal skills. The ability to translate complex technical concepts into clear business value is essential.
- Proven ability to work collaboratively with sales, marketing, and engineering teams.
- A strategic mindset with the ability to think critically and solve complex problems.
- Willingness to travel as needed.
- Previous experience supporting cloud sales in the hospitality industry (nice to have).
- Experience with POS and/or Kitchen Display Systems (nice to have).
- Technical skills, including basic programming in web-based technologies (nice to have).
- Experience with the Demo 2 Win framework (nice to have).
