Technical Sales Engineer
Arrow Components
Cloud
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Support the pre-sales cycle by leading product demonstrations to prospective customers.
- Provide technical support on sales calls and at presentations throughout the sales cycle, articulating the features, benefits, key differentiators, and value proposition of our product.
- Develop collateral to drive adoption and support product training.
- Maintain up-to-date knowledge of our product, the market, and other competitive solutions.
- Use technical savvy and product expertise to drive brand awareness and support our Sales and Marketing strategies at webinars, conferences, and other industry events.
- Work with the Product and Sales teams to ensure correct pricing.
- Document activities, customer, and partner learnings within the company’s CRM software.
Requirements
- 5+ years of experience in a pre-sales technical role, ideally supporting sales of secure workspace or similar technology solutions.
- Deep technical knowledge of end user computing models, Windows architecture and applications, virtual desktop infrastructure.
- 2+ years of experience with VDI and adjacent technologies (i.e. secure browsing), as well as networking (e.g. VPNs).
- 2+ years of experience with Microsoft 365 Suite (including any AAD/Entra ID), Google Workspace, Okta, and other cloud-based services.
- Experience with Data Loss Prevention (DLP) technologies and understanding of overall landscape of network-based vs agent-based solutions.
- Expertise in endpoint security, general information and data security, data loss prevention and data governance.
- Understands industry-specific compliance requirements (PCI, HIPAA, SEC, CMMC, FINRA, SOC, etc.) and how they impact customer requirements.
- B.S. or B.A. in Computer Science, Information Technology, or related field strongly preferred.
- Experience working within a growth-stage company preferred.
- Technical, solutions-oriented, and customer-focused with exceptional written and verbal communication skills.
- Up-to-date knowledge of new technologies, industry trends, and the B2B market.
