Customer Success Manager
Tines
Cyber Security
Senior Threat Hunting and Intelligence Analyst
CrowdStrike
full-time
Posted on:
Origin: • 🇺🇸 United States • Kentucky
Visit company websiteSalary
💰 $100,000 - $155,000 per year
Job Level
Senior
Tech Stack
Cyber Security
About the role
- Work within a team that maintains ownership of a portfolio of assigned customer accounts, facilitate high levels of customer satisfaction, and be a trusted advisor for a CAO Elite customer
- Meet with customers on teleconference platforms on a regular basis and attend on-site meetings with the customer as needed
- Prepare and deliver customer presentations
- Prepare and deliver intelligence reports, dark web alerts, threat hunts, and threat hunt findings to CAO customers
- Triage and respond to customer questions relating to threat intelligence, threat hunting, and dark web monitoring
- Identify opportunities to increase overall customer satisfaction or streamline internal processes
Requirements
- 5+ years of experience in two (or more) of the following areas: Incident response, Security operations, Threat hunting, Cyber Threat intelligence, Dark web monitoring
- Presentation Delivery: a background in presenting, briefing, and delivering reports to stakeholders ranging from individual contributors to executives
- Incident Handling: experience conducting threat hunting or managing incident response for organizations, investigating targeted threats such as the Advanced Persistent Threat, Organized Crime, and Hacktivists
- Intelligence Tradecraft: knowledge of cyber threat intelligence terminology and data communication concepts and technologies
- Project Management: Strong project management skills with the ability to communicate executive and/or detailed level findings to clients; ability to effectively communicate tasks, guidance, and methodology with internal teams
- Ability to travel on short notice, up to 5% of the time, and must be reside in the Eastern US Time Zone
- Preferred: Understanding of contemporary scripting languages
- Preferred: Familiarity with application programming interfaces (API)
