Crocs, Inc.

Manager

• Responsible for leading a small group (typically 6 to 8 locations with total volume of $20-$30M) of store managers across dual brands (Crocs and Hey Dude)
• Deliver outstanding customer service through both brands consumer service initiatives
• Maintain visual excellence across the assigned market and dual brands
• Drive operational compliance in a fast-paced retail environment
• Establish high standards for management performance and set clear expectations for store managers
• Communicate and ensure compliance with all company policies and directives
• Maintain a principled level of business ethics and integrity
• Meet or exceed area financial projections and maximize revenue opportunities
• Demonstrate strong organizational and time management skills through compliance with operational directives
• Use labor management tools to ensure stores are staffed appropriately to increase efficiency, profitability and margins
• Deliver a high level of operational excellence including store appearance, loss prevention, cash handling, inventory control, visual merchandising, and safety
• Maintain high leadership standards to achieve successful management development
• Lead by example and empower sales associates to build an outstanding guest experience
• Lead and develop guest service skills of each manager to ensure each guest receives friendly service upon each visit to the location
• Recruitment, Development and Retention of Talent.
• Supervise store manager function identified in the area and provide specific and timely feedback through coaching and corrective action to improve personal and area performance
• Assess and develop talent within the team for future growth
• Staff locations appropriately with friendly and positive sales associates for seasonal hiring
• Maintain compliance with federal and state regulations concerning employment

Retail Area Manager

Sales

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns

Store Sales Associate

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns

Designer

• Maintain the quality, accuracy, and integrity of design information across platforms such as PowerPoint, Miro, and Centric
• Support key design milestones by coordinating cross functional meetings, materials, and information flow
• Track and translate global cultural, consumer, brand and sub-culture trends into actionable design insights
• Understand our competitors and adjacent brands and help us push beyond them
• Document, improve, and enforce key processes and calendars that keep the team on track
• Consistently sharpen your design toolkit, especially with emerging design tools, innovative materializations, 3D workflows, and design methodologies
• Jump into creative work with confidence, initiative, and a willingness to try unconventional approaches
• Support creation and delivery of technical drawings to our factory partners
• Be a collaborative, inspiring partner who fuels the team’s momentum every day

Design Coordinator

Supply Chain

• Own the Demand Plan for Americas wholesale by applying Key Account data and adjustments in alignment with commercial needs as we approach seasonal buy execution.
• Influence the buying process into product investment – working closely with Supply Planning to both increases and decreases to optimize balance of inventory to support corporate revenue and turn goals.
• Place improved focus on New Product / Key Product initiatives; align and coordinate core / meaningful carryover seasonal items with merchants, core planning and supply teams.
• Leader of DP 09 plan creation to sub channel and any needed change implementation.
• Participate in consolidation needs for the regional demand plan.
• Lead regional monthly demand review and coordinate with KA team for account insights.
• Leverage regional IBP/S&OP to coordinate and inform key demand insights into cross-functional team.
• Lead the efforts of inventory and supply planning to proactively manage in-stock levels.
• Complete monthly OTB forecasts and influence inventory policy decisions at channel level.
• Propose seasonal and in-season stocking strategies to commercial leads to balance margin / revenue generation with efficient working capital levels.
• Coordinate actions upstream into supply chain to supervise, adjust and troubleshoot supply lines as well as optimize inventory across the Americas Region for a given sales channel.
• Manage the Value and EOL Sales and Margin order target for all Tier 4 accounts.
• Collaborate with inventory and sales teams to execute monthly excess process for both inline and out-of-line for channel.
• Review sell-thru by size and material for core and key genders to improve sku efficiency.
• Work closely with Global MFP team to understand and shepherd seasonal plans into region-channel enriched plans.
• Coordinate activity with regional merchandisers to ensure the priorities and focus of the region-channel are clearly captured in all MFP related tools and updates.
• Participation as needed in IBP / Seasonal Plan Alignment and other meetings to represent priorities of the wholesale Americas channel.
• Align with KA team and SLS directors to build seasonal bottom’s up revenue and unit plans.

Senior Demand Planner, Wholesale

• Deliver outstanding consumer experiences
• Champion a positive team culture
• Drive recruitment and staffing efforts
• Lead team in achieving performance metrics
• Own daily retail operations
• Serve as a brand ambassador
• Adhere to policies including Asset Protection

Retail Store Manager

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Drive recruitment and staffing efforts to ensure consistent store coverage throughout the year, including anticipating seasonal needs and fostering a high-performing, retention-focused team culture
• Lead the team in achieving performance metrics including sales, customer service, and product engagement while demonstrating a strong passion for operations, organization and process execution
• Own and lead all daily retail operations, driving team accountability for delivering exceptional consumer service, accurate POS management, organized stock rooms with timely replenishment, precise pricing and markdown execution, loyalty program growth, and consistent store cleanliness and recovery standards
• Coordinate, delegate, and prioritize tasks to maintain smooth store operations, ensuring timely follow-up and completion of daily responsibilities
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

• Demonstrate a deep understanding of forward-thinking global consumers
• Lead and contribute to the design of innovative footwear products
• Guide footwear design projects from concept through execution
• Manage multiple design projects simultaneously in a fast-paced environment
• Partner closely with Product Management and Development teams
• Leverage global marketplace insights and trend research
• Provide creative leadership, feedback, and mentorship to designers
• Drive design solutions under the direction of design leadership
• Explore new ways of thinking and solve design challenges

Manager, Design – Footwear

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contributes to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.

Senior Store Sales Associate

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contributes to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns
• Assist with daily retail operations, including consumer service, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards
• Oversee store-wide operations by coordinating tasks across all teams
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives

Assistant Store Manager

• Deliver outstanding service to our consumers using our C.H.A.R.M service model
• Leads the store team in surpassing performance metrics including sales, consumer service, and charms
• Apply analytical thinking & company reporting to find opportunities within the store, empowering the team to make strategic decisions
• Lead visual presentation, product flow, replenishment, and operational standards throughout the store
• Foster a welcoming, inclusive environment that engages promotes internal growth, and builds an external network of talent
• Coordinate, delegate, prioritize, and meet store deadlines while ensuring effective follow-up on daily activities
• Contribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns while upholding Crocs Inc. values
• Learn & assist in various departments including consumer service, product knowledge, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, assisting in pricing and markdown processes seasonally, promoting loyalty programs, maintaining cleanliness and recovery standards, etc.
• Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.

• Deliver outstanding service to our consumers using our C.H.A.R.M service model
• Leads the store team in surpassing performance metrics including sales, consumer service, and charms
• Apply analytical thinking & company reporting to find opportunities within the store, empowering the team to make strategic decisions
• Lead visual presentation, product flow, replenishment, and operational standards throughout the store
• Foster a welcoming, inclusive environment that engages promotes internal growth, and builds an external network of talent
• Coordinate, delegate, prioritize, and meet store deadlines while ensuring effective follow-up on daily activities
• Contribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns while upholding Crocs Inc. values
• Learn & assist in various departments including consumer service, product knowledge, visual presentation, and stock room management
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, assisting in pricing and markdown processes seasonally, promoting loyalty programs, maintaining cleanliness and recovery standards, etc.
• Adhere to Crocs Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.

Art Director

• Explore and apply emerging tools — including AI-assisted design and generative media — to expand how Crocs creates brand storytelling.
• Contribute directly to the creation of premium brand content across campaigns, launches, and key brand moments.
• Experiment with new creative formats, tools, and workflows to unlock new possibilities for storytelling and design.
• Develop creative pipelines that combine design craft, generative tools, and digital production techniques to accelerate experimentation.
• Ensure all work reflects Crocs’ visual voice while pushing for fresh, culturally relevant design.
• Help designers and creative partners adopt emerging technologies and evolve how creative work is made.
• Partner with Creative Directors, Designers, Brand, Marketing, and Product teams to bring ideas to life across digital, social, retail, and experiential channels.
• Maintain high standards of design excellence across typography, composition, motion, and storytelling.
• Work with agencies, artists, and technologists to bring innovative ideas and collaborations to life.
• Identify opportunities where emerging technologies can unlock new forms of storytelling for the Crocs brand.

Associate Design Director, Creative Technology

• Demonstrate deep understanding of the most forward-thinking consumers and brands globally and how to connect them to the Crocs brand
• Bring fresh, disruptive design thinking to our Jibbitz line
• Lead multiple projects simultaneously, in a fast-paced, time-sensitive environment
• Drive concept designs under the direction of our Design Leadership, and collab partners
• Manage designs through brand-right concept inspiration, color up, form, detail, materials, technical drawings, and cost; ensuring deliverables are met in a timely manner
• Understand key competitors and how that plays into who we are as a brand and how we drive energy
• Work with the inline team to seed and scale bold ideas that will drive the business
• Collaborate seamlessly within the cross functional team to drive the vision for the Jibbitz line
• Drive new ways of thinking and explore the unknown using fresh and unique approaches to design problems
• Consistently educate yourself in the latest design tools, 3D and innovations
• Be a collaborative, inspiring, and take initiative on design projects

Retail Area Manager

Store Sales Associate

Store Sales Associate

Design Coordinator

Senior Demand Planner, Wholesale

Retail Store Manager

Retail Store Manager

Manager, Design – Footwear

Senior Store Sales Associate

Senior Store Sales Associate

Assistant Store Manager

Retail Store Manager

Retail Store Manager

Associate Design Director, Creative Technology

Associate Designer – Personalization