Store Sales Associate

Crocs, Inc.

Sales Associate responsible for delivering outstanding service and supporting store operations at Crocs retail store. Position involves customer interaction, inventory management, and teamwork in a retail environment.

Posted 4/16/2026full-timeCairns City • 🇦🇺 AustraliaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Deliver outstanding service to our consumers using our C.H.A.R.M. service model
Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns

Requirements

What you’ll need

Must be 18 years or older
Senior Secondary School year 12 / High School Certificate preferred
Minimum 1 to 2 years of working experience, preferably in retail.
Fluent in English, proficiency of other language(s) will be an advantage
Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
Desire to succeed in a high growth, fast-paced retail environment
Ability to climb and descend ladders carrying merchandise daily
Ability to lift 15kg or more with assistance daily

Benefits

Comp & perks

Employee assistance program
Employee discounts
Wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

inventory controlshortage preventionPoint of Sale (POS) system managementstock replenishmentpricing processesmarkdown processesconsumer serviceproduct knowledgevisual presentationstock room management

Soft Skills

outstanding servicecollaborationsales-driven techniquesteam environmentflexibilitycommunicationleadershipproblem-solvingsuggestion sharingidea sharing

Certifications

High School Certificate