Crocs, Inc.

Retail Store Manager

Crocs, Inc.

full-time

Posted on:

Location Type: Office

Location: Katy • Texas • United States

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Salary

💰 $28 - $34 per hour

About the role

  • Deliver outstanding consumer experiences by applying our V.I.B.E.S service model
  • Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
  • Drive recruitment and staffing efforts to ensure consistent store coverage throughout the year, including anticipating seasonal needs and fostering a high-performing, retention-focused team culture
  • Lead the team in achieving performance metrics including sales, customer service, and product engagement while demonstrating a strong passion for operations, organization and process execution
  • Own and lead all daily retail operations, driving team accountability for delivering exceptional consumer service, accurate POS management, organized stock rooms with timely replenishment, precise pricing and markdown execution, loyalty program growth, and consistent store cleanliness and recovery standards
  • Coordinate, delegate, and prioritize tasks to maintain smooth store operations, ensuring timely follow-up and completion of daily responsibilities
  • Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE
  • Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Requirements

  • Must be 18 years or older
  • 4+ years of retail experience with a preference for candidates with prior Store Manager experience
  • Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential functions of the position
  • Desire to succeed in a high growth, fast-paced retail environment
  • Proven track record inspiring and empowering teams while driving performance and achieving results
  • Demonstrates exceptional written and verbal communication skills to effectively engage with store teams, field leaders, and corporate partners
  • Valid driver’s license and acceptable driving record may be required if driving is an essential job function.
Benefits
  • medical, dental, and vision coverage
  • life and AD&D
  • short and long-term disability coverage
  • paid time off
  • employee assistance
  • participation in a 401k program that includes company match
  • many other additional voluntary benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
retail operationsPOS managementinventory controlstaffingperformance metricscustomer serviceproduct engagementmarkdown executionloyalty program growthasset protection
Soft Skills
team leadershipcommunicationorganizational skillsfeedback sharingproblem-solvingflexibilityteam empowermentpassion for operationsaccountabilitycultural advocacy
Certifications
valid driver’s license