Crocs, Inc.

Sales

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.

Store Sales Associate

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contributes to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Senior Store Sales Associate

Manager

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment
• Oversee store-wide operations, in partnership with Store Manager
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Assistant Store Manager

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns.
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards.
• Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks.
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives.

• Deliver outstanding service to our consumers using our C.H.A.R.M service model
• Leads the store team in surpassing performance metrics including sales, consumer service and charms
• Apply analytical thinking & company reporting to find opportunities within store, empowering the team to make strategic decisions
• Lead visual presentation, product flow, replenishment, and operational standards throughout the store
• Foster a welcoming, inclusive environment that engages promotes internal growth and builds an external network of talent
• Coordinate, delegate, prioritize and meet store deadlines while ensuring effective follow up on daily activities
• Contribute to crafting a team environment that encourages sharing of suggestions, ideas, and concerns while upholding Crocs Inc. values
• Learn & assist in various departments including consumer service, product knowledge, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations i.e., POS system management and use, stock replenishment, assist in pricing and markdown processes seasonally, promote loyalty programs, maintain cleanliness and recovery standards etc.
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Store Manager

• Deliver outstanding consumer experiences by applying Crocs' C.H.A.R.M service model
• Drive recruitment and staffing efforts to ensure consistent store coverage throughout the year
• Lead the team in achieving performance metrics including sales, customer service, and product engagement
• Own and lead all daily retail operations
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives

Artificial Intelligence

• Build and scale enterprise AI and machine learning capabilities across supply chain functions including logistics, distribution, planning, sourcing, and labor.
• Translate business problems into well-defined AI use cases, with clear success metrics and operational outcomes.
• Define and operationalize standard frameworks for AI use-case intake, prioritization, development, deployment, and lifecycle management.
• Lead the end-to-end delivery of ML-driven solutions, from problem framing and model development through production deployment and adoption tracking.
• Own and continuously evolve the Supply Chain Data Science & AI roadmap, aligned with business priorities, AOP commitments, and long-term capability goals.
• Partner with data engineering, BI, and IT teams to embed AI solutions into dashboards, workflows, and operating processes, not standalone models.
• Lead AI solution design using Microsoft technologies, including Azure AI, Azure Foundry, Copilot, and Power Platform.
• Drive adoption of GenAI, copilots, and AI agents in a secure, scalable, and governed manner.
• Evaluate, pilot, and integrate external AI tools and vendors, ensuring fit with enterprise data architecture, security standards, and long-term scalability.
• Establish best practices for model development, deployment, monitoring, explainability, and reuse, enabling repeatable delivery.
• Mentor and develop analysts and data scientists, raising overall AI maturity and execution rigor across the organization.
• Communicate progress, risks, and outcomes to senior stakeholders using clear, business-focused language.

Senior Manager, Analytics & AI

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Work closely with Store Management to achieve and exceed personal performance objectives through effective selling strategies
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Sales Associate, Seasonal

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture
• Drive recruitment and staffing efforts to ensure consistent store coverage
• Lead the team in achieving performance metrics including sales and customer service
• Own and lead all daily retail operations
• Serve as a brand ambassador

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model
• Actively champion a positive team culture
• Drive recruitment and staffing efforts to ensure consistent store coverage
• Lead the team in achieving performance metrics
• Own and lead all daily retail operations
• Coordinate, delegate, and prioritize tasks to maintain smooth store operations
• Serve as a brand ambassador by staying informed about current product collaborations
• Adhere to all HEYDUDE policies

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture
• Drive recruitment and staffing efforts
• Lead the team in achieving performance metrics
• Own and lead all daily retail operations
• Coordinate, delegate, and prioritize tasks
• Serve as a brand ambassador

Social Media Manager

• Create short‑form social media content (photos and videos) using in‑store product to showcase styling, features, and brand moments
• Capture content in and around the retail store that highlights new arrivals, seasonal stories, promotions, and store experience
• Support content creation for platforms such as Instagram, TikTok, and other brand‑approved social channels
• Stay current on social media trends, formats, and best practices to ensure content feels relevant and engaging
• Partner with store leadership to align content with key product focuses, promotions, and traffic‑driving moments
• Assist with light editing of photos and videos using mobile tools and apps
• Ensure all content aligns with brand guidelines, tone, and visual standards
• Drive engagement across retail content to elevate impression and reach
• Represent the brand positively and professionally in all content creation activities
• Create and publish 5+ social content pieces per week (photo and video) using in‑store product
• Capture authentic in‑store content highlighting new arrivals, seasonal campaigns, promotions, and store experience
• Edit and post content for approved local/market social channels using brand‑approved tools
• Monitor content performance and identify high‑engagement trends and opportunities
• Partner with store leadership to align content with key product focuses and traffic‑driving moments
• Educate and collaborate with store teams to support consistent, on‑brand retail storytelling
• Be the social HUB for retail store teams for best practice and ways to drive performing content

Seasonal Social Media Content Creator Intern

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as POS system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures

Sales Associate

Analyst

• Build, validate, and maintain supply chain network models to evaluate strategic and tactical design scenarios.
• Gather, clean, and structure data from multiple sources (ERP, transportation, fulfillment, etc.) to support network analysis.
• Conduct scenario modeling to assess cost-to-serve, service level, and capacity trade-offs.
• Support strategic initiatives such as distribution footprint expansion, warehouse optimization, and transportation routing design.
• Interpret and summarize modeling results to create executive-ready recommendations and visualizations.
• Collaborate with Supply Chain Planning, Logistics, and Analytics teams to ensure model assumptions align with operational realities.
• Document methodologies, data inputs, and modeling assumptions for consistency and transparency.

Network Design Analyst

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement
• Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs

Store Sales Associate

Senior Store Sales Associate

Assistant Store Manager

Assistant Store Manager

Store Manager

Store Manager

Senior Manager, Analytics & AI

Sales Associate, Seasonal

Store Manager

Store Manager

Store Manager

Seasonal Social Media Content Creator Intern

Sales Associate

Network Design Analyst

Team Lead, Sales