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Team Lead, Sales
Crocs, Inc.Team Lead driving outstanding consumer experiences and managing daily operations at HEYDUDE. Leading a team while actively engaging with customers and promoting store goals.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
POS system managementcustomer servicemerchandisingproduct placementvisual presentationstockroom operationsinventory controlasset protectionshortage preventionlifting 30 pounds or more
Soft Skills
team cultureleadershipcommunicationdelegationfeedbackproblem-solvingflexibilitycustomer experiencetime managementadaptability
Industry Keywords
retail experiencestore leadershiphigh growthfast-paced environmentbrand ambassadorproduct collaborationscompliance initiativeswork schedule flexibilitymerchandise movementsafety procedures
About the role
Key responsibilities & impact- Deliver outstanding consumer experiences by applying our V.I.B.E.S service model
- Actively champion a positive team culture by sharing ideas, feedback, and concerns
- Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations
- Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals
- Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up
- Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives
- Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
Requirements
What you’ll need- Must be 18 years or older
- 2-3 years of retail experience with a preference for candidates with prior store leadership roles
- Flexibility in the work schedule, including nights, weekends, holidays and extended hours
- Desire to succeed in a high growth, fast-paced retail environment
- Ability to move merchandise with appropriate equipment to and from backroom and sales floor
- Ability to place and arrange items on all shelves and racks
- Ability to climb and descend ladders while carrying merchandise
- Ability to lift 30 pounds or more with assistance
- Ability to be on your feet for a minimum of 8 hours per shift and to continuously move around all areas of the store
- Ability to stand, walk, kneel, or balance for a duration of time
- Ability to read and comprehend instructions, reports, and information on computer/register screens as well as input information into computer
Benefits
Comp & perks- medical, dental, and vision coverage
- life and AD&D
- short and long-term disability coverage
- paid time off
- employee assistance
- participation in a 401k program that includes company match
- flexible schedule