Solutions Engineer

• The Major Accounts Client Success Manager (CSM) will be responsible for effectively managing the largest books of business by identifying and understanding the client’s needs and providing solutions.
• Evaluate and adapt new strategies to keep up with current business trends and plan with the customer so that their needs and expectations are met by the company.
• Responsible for client retention and revenue growth through optimization of Cox Automotive products for Autotrader, KBB.com, and Kelley Blue Book Instant Cash Offer.
• Spend the majority of time in the field partnering with current clients providing ongoing analytics, consultation, and support in order to maximize the client’s return on investment.
• Collaborate with internal partners to identify potential opportunities for revenue growth and to execute a defined account strategy.

Client Solutions Manager – Major Accounts

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