Cotality

Events

• Lead critical workstreams including venue relationships, catering, VIP dinner curation, exhibitor management, and guest speaker relations.
• Full ownership of the project lifecycle for events where Cotality exhibits - from sponsorship booking and invoicing to onsite execution.
• Collaborate with content and digital marketers to ensure event branding and handouts generate high-quality leads.
• Occasional travel to our Fareham office for merchandise management and frequent travel to UK event venues for onsite support.
• Maintain oversight of the event budget and monitor performance to ensure effectiveness.

Events Manager – Maternity Cover, 12-Month Fixed Term Contract

Business Operations

• Monitor daily offshore operations to ensure consistent adherence to established processes and quality standards.
• Assist in the compilation and analysis of performance data to provide visibility into operational health.
• Support the tracking and reporting of Service Level Agreements (SLAs), ensuring all targets and contractual obligations are met.
• Work closely with vendors and internal stakeholders to troubleshoot and resolve day-to-day operational issues.
• Conduct formal root cause analysis on process failures or performance gaps to identify underlying issues and prevent recurrence.
• Proactively identify bottlenecks and inefficiencies within the workflow and propose actionable solutions.
• Maintain comprehensive process documentation (SOPs) and support global efforts to standardize operations.
• Actively participate in process improvement initiatives and Lean projects to drive operational excellence.

Associate Professional, Business Process Owner – Commercial Tax

Communications

• Participate in the day-to-day work environment and tackle real-world technology projects and address property business challenges.
• Work on the cutting edge of the industry, with next-gen technology, like cloud native applications, machine learning and AI.
• Grow as professionals and members of our community, making the experience of working at Cotality as an intern, supportive, constructive and fun!

Graduate Intern, Marketing Communications

Product Analyst

• Lead and establish the analytics strategy across initiatives within the ecosystem.
• Define clear success metrics upfront and proactively measure usage, usability, adoption, and business impact post-launch to drive continuous, data-informed improvement.
• Translate product vision and business needs into clear, actionable requirements.
• Create and maintain clear documentation across the full SDLC, from discovery through development and launch, to support alignment, communication, adoption, production readiness and ongoing optimization.

Operations

• Design and execute strategies that boost operational efficiency, scalability, and reliability.
• Improve how we acquire, transform, and deliver data—reducing latency and improving quality.
• Set and uphold high standards for data accuracy, completeness, and consistency.
• Partner with internal teams and external vendors to align operations with business goals.
• Define and track KPIs to monitor success and identify opportunities for continuous improvement.
• Work cross-functionally with Data Operations, Strategic Delivery, Vendor Management, Technology, and Governance teams.

Director, Data Operations – Real Estate & Mortgage Transactions

Business Intelligence Developer

• Own the long-term technical roadmap for the company's Reporting and BI stack, selecting the right mix of 'build vs. buy' technologies.
• Act as the Subject Matter Expert (SME) for SmartFees and OM billing, reporting, and data warehousing initiatives.
• Architect scalable, fault-tolerant solutions for data delivery.
• Design and maintain a unified semantic layer to ensure 'single source of truth' consistency across all reporting endpoints.
• Optimize data models, indexing strategies, and caching layers for sub-second report rendering.
• Write high-quality, maintainable code to automate data workflows.
• Lead the engineering effort to integrate analytical dashboards into customer-facing software products.
• Gather requirements directly from clients and manage project tracking and ticket resolution via Jira.

Principal BI Engineer

Security Operations

• Develop, implement, and maintain security measures and practices within the CI/CD pipeline.
• Utilize scripting languages, especially Perl, to automate security processes and tasks.
• Integrate and manage security tools such as CrowdStrike, Zscaler, Beyond Trust, ProofPoint, and Imperva Web Application Firewalls within the development and operations environment.
• Collaborate with development, operations, and security teams to ensure secure software development practices.
• Monitor and analyze security logs and alerts to identify and respond to potential threats.
• Conduct security assessments and vulnerability scans to identify and mitigate risks.
• Provide guidance and support to development teams on secure coding practices and security best practices.
• Stay current with the latest trends and developments in Dev SecOps and information security.

Senior Dev SecOps Engineer

Product Marketing

• Lead the GTM motion for our Telecommunications, Energy and Utilities business segment.
• Understand data and analytics business to define GTM strategy and plans.
• Utilize the Cotality GTM Framework for alignment with business objectives.
• Create value propositions, messaging playbooks, buyer personas, and product marketing plans.
• Stay updated on market trends, competitors, and customer use cases.
• Develop differentiated messaging and content for product, marketing, and sales teams.
• Identify cross-sell and upsell opportunities to increase customer awareness and retention.
• Collaborate with Customer Success Team for strategies and plans.
• Partner with Product Management to influence product roadmaps.
• Deliver high-impact collateral for prospective and existing customers.
• Enable sales teams with materials like pitch decks, customer stories, and call scripts.
• Plan and execute product/feature launches with cross-functional teams.
• Support customer-centric event messaging.
• Work with Corporate Marketing on awareness and lead generation campaigns.
• Participate in client briefings at the Discovery Center in Irving, Texas.

Director, Product Marketing – Telco, Utility & Energy Solutions

• Conducts intricate research of more complex property tax cases by utilizing advanced tools and resources including internal departments, third party sources, public agencies, and clients according to defined business procedures
• Interacts directly with clients to deliver exceptional client service in a high-volume production environment
• Leverages process, system, and client knowledge to solve problems independently
• Adheres to all required company and client driven standards and/or Service Level Agreements (SLAs)
• Performs simple to complex reporting such as maintaining tax research files, searching, and investigating tax research case information, and processing departmental documents requiring knowledge of functional operations.

Senior Associate, Client Operations Management, Tax Research

• Own the long-term technical roadmap for the company's Reporting and BI stack, selecting the right mix of "build vs. buy" technologies.
• Architect scalable, fault-tolerant solutions for data delivery, moving from legacy reporting to modern, automated, and real-time data experiences.
• Design and maintain a unified semantic layer (e.g., via dbt, LookML, or custom APIs) to ensure "single source of truth" consistency across all reporting endpoints.
• Proactively identify bottlenecks in query performance and data pipelines; optimize data models, indexing strategies, and caching layers for sub-second report rendering.
• Write high-quality, maintainable code to automate data workflows, effectively treating "Infrastructure as Code" for BI assets.
• Lead the engineering effort to integrate analytical dashboards and reporting features directly into customer-facing software products (White-labeling/Embedded BI).
• Expertly design dimensional models (Star/Snowflake schemas) and wide-table architectures that support diverse analytical use cases.
• Serve as a technical mentor to Senior and Staff engineers, fostering a culture of technical excellence and code quality.
• Partner with Product Managers, Data Scientists, and C-level executives to translate complex business requirements into technical specifications.
• Establish and enforce standards for data governance, security (RBAC/RLS), and privacy (GDPR/CCPA/PII) within the reporting ecosystem.

Principal, BI Developer

Full-stack Engineer

• Design, code, test and debug complex software while developing new functionality, and enhancing existing functionality, in order to satisfy customer requirements, both internal and external.
• Design work encompasses a broader project/system scope.
• Work is assigned via broad guidelines.
• Work includes developing detailed specifications from which applications will be written, designed, coded, tested and debugged.
• Consult with product owners/business partners to define requirements and software design.
• Evaluate feasibility and make recommendations, considering things such as customer requirements, time limitations, system limitations.
• Mentor less experienced team members in learning this process.
• Define scope and develop testing methods, collaborating with QA team and other developers.
• Work with QA team to improve all levels of testing efforts, developing and enhancing testing methods and processes.
• May also perform testing.
• Support, maintain and document software functionality.
• Makes recommendations on and influences engineering processes and methods.
• Provide operational support on complex/escalated issues to diagnose and resolve incidents in production systems.
• Incidents tend to be fewer but more complex, requiring analysis of issues, determination of additional resources to resolve the issue, and an in-depth system perspective.
• Explore and research new and alternate technologies and platforms.
• Evaluate, recommend, and apply these alternate/new technologies, disseminating information throughout the team/department.
• This includes documenting large and complex assignments for knowledge transfer and developing expertise in multiple areas.
• Mentor other team members on area(s) of expertise.
• Provide technical guidance on a wide range of systems/projects.

Senior Software Engineer

• Design, code, test and debug complex software while developing new functionality, and enhancing existing functionality, in order to satisfy customer requirements, both internal and external.
• Design work encompasses a broader project/system scope. Work is assigned via broad guidelines.
• Work includes developing detailed specifications from which applications will be written, designed, coded, tested and debugged.
• Design, develop, and deploy automation solutions for business processes and data acquisition with technologies like Tungsten Automation.
• Maintain and optimize existing automation workflows for scalability and performance.
• Consult with product owners/business partners to define requirements and software design.
• Evaluate feasibility and make recommendations, considering things such as customer requirements, time limitations, system limitations.
• Mentor less experienced team members in learning this process.
• Define scope and develop testing methods, collaborating with QA team and other developers.
• Work with QA team to improve all levels of testing efforts, developing and enhancing testing methods and processes.
• May also perform testing.
• Support, maintain and document software functionality.
• Makes recommendations on and influences engineering processes and methods.
• Provide operational support on complex/escalated issues to diagnose and resolve incidents in production systems.
• Explore and research new and alternate technologies and platforms.
• Evaluate, recommend, and apply these alternate/new technologies, disseminating information throughout the team/department.
• This includes documenting large and complex assignments for knowledge transfer and developing expertise in multiple areas.
• Mentor other team members on area(s) of expertise.
• Provide technical guidance on a wide range of systems/projects.

DevOps Engineer

• Drive the Next-Gen Application Analysis Program by directing evaluation of critical applications.
• Actively partner with engineering teams to architect and implement resilient design patterns.
• Deliver high-profile strategic enterprise-scale reliability initiatives.
• Champion the reduction of operational toil by building advanced tooling and automatic remediation.
• Act as a technical authority and mentor across the organization, embedding SRE best practices.

Principal Site Reliability Engineer

Insurance

• Develop and implement tailored marketing strategies for key industry segments, driving engagement and revenue growth
• Plan and execute multi-channel campaigns across digital, content, email, paid media, and events to reach target audiences effectively
• Standardize campaign tracking, analyze performance data, and provide insights to optimize future marketing initiatives
• Work closely with product marketing, sales, and customer success teams to ensure marketing efforts align with business priorities
• Stay ahead of industry trends, competitors, and customer needs to refine marketing approaches and identify new opportunities
• Equip sales teams with compelling content, messaging, and marketing assets to improve lead conversion and customer engagement
• Support the implementation of repeatable, trackable marketing processes that improve efficiency and accountability

Senior Industry Marketing Manager, Insurance – Property Restoration

Support Engineer

• Support both internal and external users with basic technical and application issues / questions
• Manage inbound inquiries on behalf of client, acting as an extension of our client
• Remain in available status per business guidelines to handle incoming phone and email queues. Inquiries can be phone, email, or web
• Provide first level assistance for defined technical problems and escalate issues per business guidelines
• Complex use of multiple systems to service customer inquiries (can be up to 10 systems)
• Interpret and diagnose issues by reviewing logs, scripts or debugging applications
• Accurately documents every interaction within CRM and ticketing systems
• Consult knowledge database to optimize resolutions and follow through on resolution
• Provides timely follow up to close the loop with customers per business guidelines
• Notes any trends with incoming issues and notifies their manager in a timely manner so that the level of attention is broadened
• Must adhere to strict schedule and meet attendance guidelines

Events Manager – Maternity Cover, 12-Month Fixed Term Contract

Associate Professional, Business Process Owner – Commercial Tax

Graduate Intern, Marketing Communications

Product Analyst

Director, Data Operations – Real Estate & Mortgage Transactions

Principal BI Engineer

Senior Dev SecOps Engineer

Director, Product Marketing – Telco, Utility & Energy Solutions

Senior Associate, Client Operations Management, Tax Research

Principal, BI Developer

Senior Software Engineer

Senior Software Engineer

Principal Site Reliability Engineer

Senior Industry Marketing Manager, Insurance – Property Restoration

Technical Support Associate