Cotality

Manager

• Manage client delivery process and implementation of product/platform for clients from inception to implementation.
• Work directly with clients to understand business needs and implement CoreLogic product/technology solutions.
• Provide on-going support to clients, managing a wide range of issues including application and database config changes.
• Acts as clients' advocate and subject matter expert, providing feedback to internal teams.
• Gather and assess client requirements, coordinate activities to resolve client issues.

Client Delivery Manager

Systems Engineer

• Act as the lead technical SME for our internal WFM system, overseeing system implementations, upgrades, and optimal configurations to support staffing needs
• Monitor inbound voice, email, and chat queues independently to ensure agent adherence and optimal coverage during peak intervals
• Stabilize real-time metrics and identify opportunities to automate or improve existing workflows and scheduling rules
• Act as the first line of defense for WFM application issues, researching root causes and implementing technical solutions with limited instruction
• Conduct business process evaluations and interview stakeholders to gather technical requirements for system enhancements or new toolsets
• Create and maintain scheduling databases, providing regular reports to management on workload patterns and staff productivity

Associate Professional, Workforce Management – Systems Analyst, Real Time Coordinator

Data Scientist

• Play a strategic role in advancing the capabilities of Cotality’s flagship geocoding product.
• Join a cross-functional team of product managers, geospatial data scientists, software engineers and architects engaged in the mission of providing best in class address standardization and geocoding services to our external and internal customers.
• Build robust systems to handle the nuances of US addressing.
• Innovate new mechanisms to transition geolocation precision from areal to specific.
• Develop validation loops using multiple contributor data sources to verify geocoded points.
• Evaluate and benchmark third-party geocoding services.
• Evolve automated “confidence” scoring systems to measure and report on addressing and geocoding data over time.
• Collaborate with the engineering team to take features from idea to production.
• Work with in-house data acquisition team to evaluate data vendors.

Senior Geospatial Data Scientist – Address, Geocoding

Customer Success Manager

• Act as a business partner for a diverse portfolio of clients, overseeing everything from day-to-day operations and high-level strategy meetings to contract negotiations and renewals.
• Represent the client’s interests internally, providing actionable feedback to our operations and product teams to drive service enhancements and platform innovation.
• Drive retention and expansion by deeply understanding your clients' business models, fee structures, and technical needs.
• Spearhead growth strategies to ensure clients are leveraging the full power of our ecosystem.
• Identify potential account risks before they escalate, navigating internal business lines and product expertise to deliver swift, high-impact resolutions.
• Mentor and support the broader account management team, sharing market insights and contributing to a culture of continuous improvement and business growth.
• Ensure all accounts meet rigorous compliance standards while maintaining a high bar for communication and transparency.
• Represent our company at industry events and client on-site events. Meet with clients in-person, as needed, for strategic reviews, new product demos and negotiations.

Client Success Manager, Real Estate Solutions

Sales

• Drive a multi-channel sales strategy, including MLS, direct-to-agent, and strategic alliance partners and to achieve revenue growth and retention goals for assigned products and solutions within the sales portfolio by developing and managing client relationships with key decision makers, approvers and influencers.
• Engage in solution-based selling by developing a deep understanding of clients’ business requirements and evangelizing how the Cotality suite of products align with their needs.
• Key contributor in the annual playbook process to determine the short, medium and long-term vision for the organization.
• Act as the informal delegate for the Head of Real Estate Solutions.
• Operationalize the The Cotality Way and GTM Framework within the sales team, shifting from feature-based pitching to consultative, solution-oriented selling.
• Serve as a primary evangelist for Cotality at major industry events (NAR, T360, Clareity, Camp Cotality, etc.) and in the boardroom of MLS clients.
• Maintain a "pulse on the market" to anticipate competitive threats and adjust our tactical execution accordingly.
• Lead the team’s evolution into an AI-native organization. Drive adoption of AI tools to shorten the sales cycle and improve forecasting accuracy.
• Foster a culture of high performance where results are measured not just by volume, but by client retention and Net Promoter Score.
• Partner with Sales Finance and Revenue Operations to ensure 100% CRM accuracy, providing real-time visibility into pipeline velocity and sales cycle metrics.

VP, Sales – Real Estate Solutions

• Drive Value, Insight, and Executive Engagement
• Ensure clients are fully engaged and realizing measurable value from our products and services
• Lead strategic, outcome-focused conversations centered on adoption, value realization, and business impact
• Plan and execute high-impact Quarterly Business Reviews
• Translate data, insights, and trends into clear, relevant recommendations for client decision-makers
• Use insights to guide continuous improvement and strengthen long-term partnerships
• Proactively identify and mitigate risk within the client portfolio to protect retention
• Collaborate with Sales to surface expansion opportunities once value has been established
• Create favorable conditions for growth through strong adoption, outcomes, and client advocacy
• Advocate for client needs internally, influencing product, process, and engagement improvements
• Share insights and feedback to help the organization scale best practices and improve the client experience
• Partner cross-functionally with Product, Support, Sales, and Delivery teams to resolve issues and improve outcomes
• Maintain accurate documentation of client activity, risks, and success plans in CRM systems
• Follow and help evolve Client Success engagement models and standard processes

Client Success Director – RE Broker Solutions

Director

• Develop and execute company policies and work plans, delegating assignments to a team of professionals to ensure operational effectiveness.
• Act as the ultimate subject matter expert for the Tableau architecture and BigQuery environment, conducting high-level technical reviews.
• Establish a culture of "Insights to Action," transforming complex datasets into intuitive executive visualizations.
• Lead and mentor a team (onshore and offshore), overseeing the professional development of experienced individual contributors.
• Partner with Operations leaders and other management teams to implement data solutions that streamline workflows and improve customer experience.
• Lead the creation of complex predictive models and capacity simulations to dictate resource allocation and staffing levels.

Director, Reporting and Data Management – WFM

Full-stack Engineer

• Hold ultimate responsibility for all file transfer operations across the organization.
• Oversee the architecture, engineering, and 24/7 production support of our critical data exchange platforms, including our modern MFT Gateway and legacy EDE applications.
• Own the strategy, architecture, and optimization of the MFT Gateway utilizing IBM Sterling File Gateway.
• Ensure the platform scales securely to meet business demands.
• Serve as the ultimate owner of all internal and external file transfer operations, ensuring secure, compliant, and efficient data routing, transformation, and delivery.
• Direct the ongoing engineering, maintenance, and support of the Legacy Electronic Data Exchange (EDE) application utilizing CLEO Harmony.
• Build, mentor, and lead a high-performing, globally distributed team of software engineers, system administrators, and support personnel.
• Manage team capacity, vendor relationships, and onshore/offshore resource models to ensure efficient project delivery and continuous operational coverage.
• Champion the implementation of proactive monitoring and alerting strategies to identify and resolve file transfer bottlenecks before they impact business operations.

Director, Software Engineering

• Lead architecture and design of scalable native applications in Snowflake, Databricks, and other marketplaces
• Drive best practices for performance, cost optimization, and reliability
• Partner with product, data, and platform teams to deliver business-critical solutions
• Enable AI/ML and advanced analytics through high-quality, accessible data systems
• Establish engineering standards, design patterns, and governance practices
• Mentor engineers and conduct architecture/design reviews
• Ensure operational excellence through monitoring, observability, and incident response

Senior Software Engineer

• Design, code, test and debug complex software while developing new functionality, and enhancing existing functionality, in order to satisfy customer requirements, both internal and external.
• Design work encompasses a broader project/system scope.
• Work may include developing detailed specifications from which applications will be written, designed, coded, tested and debugged
• Support, maintain and document software functionality.
• Make recommendations on and influences engineering processes and methods
• Provide operational support on complex/escalated issues to diagnose and resolve incidents in production systems
• Explore and research new and alternate technologies and platforms using AI driven approach.
• Evaluate, recommend, and apply these alternate/new technologies, disseminating information throughout the team/department.
• This includes documenting large and complex assignments for knowledge transfer and developing expertise in multiple areas.
• Mentor other team members on area(s) of expertise.
• Provide technical guidance on a wide range of systems/projects.

Data Engineer

• Lead the development and implementation of our data engineering strategy, architecture roadmap, and technical standards.
• Oversee the design and evolution of our data ecosystem utilizing Data Vault methodologies and Data Mesh principles.
• Establish governance and quality frameworks across Bronze (raw), Silver (transformed), and Gold (consumption-ready) data layers.
• Partner with Product Management to align data platform capabilities with business objectives and market demands.
• Provide technical leadership and oversight for the data engineering team.
• Oversee the design and implementation of Snowflake data architecture including warehousing, marts, and access patterns.
• Direct the development of robust ETL/ELT processes using Matillion and other modern data integration tools.
• Guide the implementation of data quality monitoring, lineage tracking, and metadata management.
• Build, mentor, and lead a high-performing team.

Client Delivery Manager

Associate Professional, Workforce Management – Systems Analyst, Real Time Coordinator

Senior Geospatial Data Scientist – Address, Geocoding

Client Success Manager, Real Estate Solutions

VP, Sales – Real Estate Solutions

Client Success Director – RE Broker Solutions

Director, Reporting and Data Management – WFM

Director, Software Engineering

Senior Software Engineer

Senior Software Engineer

Director of Data Engineering – Platforms