Cotality

Sales

• Set up and manage automated outreach campaigns using Sales Engagement/HubSpot/Highspot.
• Keep CRM 'source of truth' pristine through data enrichment projects.
• Research and implement AI-driven tools for task automation.
• Design and document visual process flows to enhance the sales cycle.
• Gather field feedback to refine product offerings and sales collateral.

Sales Enablement Associate

Machine Learning Engineer

• Design, develop, and deliver solutions that will enhance and add value to new and existing data assets for broad industry application and aligned with business and market requirements.
• Develop algorithmic and rule-based models and analytic capabilities based on rules engine, machine learning, mathematical modeling, pattern recognition, and data mining techniques.
• Perform data analysis, feature engineering and model development using a variety of analytic techniques, tools, and programming languages to provide business insights and analytic products.
• Create model reports for stakeholder review and model documentation.
• Perform pattern recognition model creation and training using various types of algorithms and machine learning modeling techniques for unknown or less well-defined problems.
• Develop analytics using Python, PySpark and other big data tools such as AutoML, BigQuery(BQ), BQML, DataPrep and Jupyter Notebook.
• Develop analytics solutions using traditional database technology such as SQL and big data technology such as Hadoop, MongoDB, Cassandra, Redis, PostgreSQL and Neo4j, NoSQL databases.
• Perform complex data analysis on large volumes of property and consumer data and present model performance to stakeholders.

Principal Machine Learning Scientist

Business Operations

• Collaborating with everyone from local stakeholders to offshore development teams to keep projects moving.
• Tackling system challenges head-on and seeing solutions in the wild.
• Working with MSSQL, XML, and JSON, turning raw data requirements into streamlined business processes.
• Defining the parameters that allow the business to scale.
• Gathering requirements, researching alternatives, gaining consensus, and delivering.

Associate Professional, Business Systems Analysis

Director

• Establish Operational Objectives: Define the technical roadmap and procedures for data management that affect immediate operations and potentially have company-wide effects.
• Manage Knowledge & Application: Utilize advanced professional expertise to direct the application of reporting concepts and guide the development of new policies and ideas within the WFM space.
• Budgetary Oversight: Maintain accountability for the department budget, ensuring resources are deployed effectively to meet far-reaching business objectives.
• Strategic Leadership: Develop and execute company policies and work plans, delegating assignments to a team of professionals to ensure operational effectiveness.
• Technical Stewardship: Act as the ultimate subject matter expert for the Tableau architecture and BigQuery environment, conducting high-level technical reviews to maintain rigorous standards for accuracy and performance.
• Data Storytelling: Establish a culture of "Insights to Action," transforming complex datasets into intuitive executive visualizations that allow stakeholders to navigate high-pressure environments.
• Team Management: Lead and mentor a team (onshore and offshore), overseeing the professional development of experienced individual contributors.
• Operational Partnership: Partner with Operations leaders and other COE management teams to implement data solutions that streamline internal workflows and improve the customer experience.
• Predictive Modeling: Lead the creation of complex predictive models and capacity simulations to dictate resource allocation and staffing levels.

Director, Reporting and Data Management – WFM

Technical Project Manager

• Responsible for all aspects of development and implementation of assigned projects, providing a single point of contact for projects from tactical to large-scale strategic initiatives.
• Drives projects from original concept and intake through final implementation and benefit enablement.
• Partners and collaborates with stakeholders throughout the business, technology teams, and vendors or partners to gain consensus and drive towards success criteria.
• Continually improves governance processes across projects and ensures consistent implementation.
• Consult with management to determine goals, negotiate roadmaps, funding limitations, staffing requirements and allotment of resources.
• Develop detailed project plans, project estimates, resource plans and status reports.
• Facilitate project team meetings; lead executive level reviews and read outs.
• Forecast and manage actual project spend across capital and expense activities.
• Partner with internal and external customers, business partners, and others to understand and prioritize business goals and information needs related to the project, driving results.
• Mentor and motivate team members.
• Guide other project managers, product managers and/or technical leads assigned to projects in adjacent teams.
• Monitor deliverables of key milestones and effectively manage risk.
• Collaborate across the organization to form mitigation strategies and protect delivery commitments.
• Ensuring the offshore vendors/partners deliver to the contractual SLAs and SLOs post project implementation phase.
• Ensuring SOPs, Run Books, Working Instructions and other required documentations are created and updated in a timely manner.

Senior Technical Project Manager

• Conduct research to identify and anticipate problems, explore best practice alternatives, prepare presentations, drive solutions, perform testing, gain consensus from various business communities, and implement customized solutions.
• Perform complex statistical analyses and comprehensive studies of real estate and mortgage-related data.
• Utilize machine learning and data mining techniques to discover patterns in complex residential property data.
• Generate forecasts and predictions based on modeling and analysis of multiple economic and human factors.
• Develop and maintain programs and documentation for asset and asset risk models.
• Apply various data mining, machine learning, statistical, and mathematical techniques for modeling and analysis.
• Monitor and enhance existing models and prototypes, improving core models and aligning with group research objectives.
• Independently lead and manage quantitative and qualitative research projects.
• Evaluate and communicate research results to internal and external stakeholders.
• Understand business requirements and conceptualize analytical solutions for addressing business problems.
• Lead cross-functional teams to research, define, and implement analytic solutions within different business functions.
• Troubleshoot complex problems, provide guidance to others, and drive effective solutions.
• Offer pre-sales and post-sales analytic support to partners, prospects, and clients.
• Analyze model performance for partners, clients, and prospects.

Product Designer

• Collaborate with technical product managers and engineers to design experiences that drive revenue and enhance customer retention
• Build and maintain multiple prototypes, POCs, and MVPs while understanding how HTML, JavaScript, and CSS inform interaction decisions
• Integrate GenAI into production solutions and use AI tools to streamline the design-to-code pipeline
• Plan and implement user research strategies using qualitative and quantitative methodologies, including interviews and usability tests
• Create process flows, wireframes, interactive prototypes, illustrations, animations, and icons
• Serve as an SME for customer experience, coaching other designers and leading discussions on UX/UI standards.

Senior UX/UI Designer – R&D

Manager

• Operate at the command center of the business—driving service performance across omnichannel environments.
• Direct the continuous monitoring of Service Levels across Inbound Voice, Email, and Chat.
• Drive immediate FTE adjustments and agent blending strategies based on real-time volume variance.
• Direct the response to Service Level failures by initiating and leading huddles.
• Serve as the authoritative lead for tracking, reporting, and mitigating system outages.
• Own the end-to-end Shift Bidding process and analyze historical data for optimization.
• Partner closely with Forecasting and Capacity Planning teams to provide tactical insights.
• Supervise the Client Systems Access team to ensure zero-latency provisioning.

Manager, Workforce Solutions

Operations

• Lead with Vision : Design and execute strategies that boost operational efficiency, scalability, and reliability.
• Optimize Processes : Improve how we acquire, transform, and deliver data—reducing latency and improving quality.
• Champion Quality : Set and uphold high standards for data accuracy, completeness, and consistency.
• Collaborate Across Teams : Partner with internal teams and external vendors to align operations with business goals.
• Drive Performance : Define and track KPIs to monitor success and identify opportunities for continuous improvement.
• Foster Partnerships : Work cross-functionally with Data Operations, Strategic Delivery, Vendor Management, Technology, and Governance teams.

Director, Data Operations – Real Estate, Mortgage Transactions

Digital Marketing

• Create, publish, and manage a high volume of client digital ad campaigns (both vendor and agent/office) in a fast-paced, high-quality environment.
• Conduct daily optimisation checks and campaign monitoring to ensure ads are performing effectively and efficiently throughout their duration.
• Collaborate closely with stakeholders, Account Managers to understand client requirements and ensure brand consistency across all campaign builds.
• Monitor and manage the shared Digital Ads inbox, providing timely and professional responses to campaign-related queries.
• Accurately document campaign notes and client feedback within internal systems to ensure process consistency and data quality.
• Contribute to continuous improvement by ensuring deliverables are to a high quality and standard, and identifying opportunities for greater efficiency and results
• All Cotality Workers must take reasonable care for their own health and safety while at work, ensure their actions do not compromise the safety of others, follow reasonable instructions to support Cotality’s WHS obligations, and actively cooperate with the WHS Framework including participating in any training required.

Digital Marketing Specialist

Product Analyst

• Shape the Future of Real Estate
• Turn data into decisions that power the #1 MLS platform in North America
• Define success by establishing clear metrics across initiatives
• Lead analytics strategy for the ecosystem
• Ensure adoption, usability, and business impact are continuously optimized
• Translate product vision into actionable requirements
• Drive discovery and partner closely with Product, Engineering, and Design to deliver enterprise-grade solutions at scale
• Create and maintain clear documentation across the full SDLC

Content Marketing Manager

• Create a variety of high-impact content assets, including blogs, web copy, social media posts, video scripts, ad copy, and emails to educate and engage audiences.
• Synthesize data-driven stories for publication based on market trends.
• Optimize content considering SEO, external media opportunities, and web traffic metrics.
• Track, measure, and report on content performance to guide strategic improvements.
• Collaborate with internal subject matter experts to produce content and develop thought leadership materials.

Associate Professional, Content Marketer

Systems Engineer

• Quickly and thoroughly learn new software through training and self-guided exploration of those applications and existing documentation.
• Analyze requirements provided by the product management team or the extended claims team.
• Develop innovative solutions to complex problems.
• Document the technical specifications of proposed solutions and clearly communicate them to development and QA teams.
• Exercise meticulous attention to detail when drafting technical specifications.
• Ensure that new features and enhancements integrate seamlessly with existing products and technologies.
• Consult with development, QA and product management teams to convey the customer perspective.
• Present the latest features internally during end-of-sprint demos.
• Contribute to the evolution of processes and the knowledge base for the operational systems analyst team.

Business Systems Analyst

• Serve as the primary translation layer between the creative team and the web team.
• Translate abstract marketing goals into concrete visual realities.
• Establish and manage a formal design review process.
• Maintain and evolve a robust design system that serves developers and marketing teams.
• Utilize Webflow’s interaction engine to build complex scroll animations and engaging experiences.
• Design visual architecture for HubSpot landing pages and emails.
• Partner with the Strategy Lead to rapidly prototype A/B test variations.

Webflow UX/UI Designer

Events

• Lead critical workstreams including venue relationships, catering, VIP dinner curation, exhibitor management, and guest speaker relations.
• Full ownership of the project lifecycle for events where Cotality exhibits - from sponsorship booking and invoicing to onsite execution.
• Collaborate with content and digital marketers to ensure event branding and handouts generate high-quality leads.
• Occasional travel to our Fareham office for merchandise management and frequent travel to UK event venues for onsite support.
• Maintain oversight of the event budget and monitor performance to ensure effectiveness.

Sales Enablement Associate

Principal Machine Learning Scientist

Associate Professional, Business Systems Analysis

Director, Reporting and Data Management – WFM

Senior Technical Project Manager

Principal Machine Learning Scientist

Senior UX/UI Designer – R&D

Manager, Workforce Solutions

Director, Data Operations – Real Estate, Mortgage Transactions

Digital Marketing Specialist

Product Analyst

Associate Professional, Content Marketer

Business Systems Analyst

Webflow UX/UI Designer

Events Manager – Maternity Cover, 12-Month Fixed Term Contract