Cornerstones of Care

Manager

• Provide leadership and direct supervision to Billing & Coding, Credentialing & Accounts Receivable (AR), and Intake team members
• Ensure continuity of operations through appropriate staffing coverage and cross-training
• Serve as an escalation point for team members and manage complex issues
• Oversee intake and front-end operations, ensuring accurate client registration, documentation, eligibility verification, and financial responsibility communication
• Direct billing and accounts receivable functions, including claim submission and denial management
• Manage provider credentialing, enrollment, and recredentialing activities
• Oversee licensure and supervision compliance
• Partner with revenue cycle director and program leadership to validate provider credentials
• Ensure compliance with HIPAA, Medicaid, Medicare, and commercial payor requirements

Credentialing Manager

Therapist

• Engages clients and families in a manner that demonstrates immediate responsiveness to family needs and maintains a strength-based relational focus.
• Persistent outreach efforts may be required.
• Utilizes the CSS system to document services and to plan treatment according to the FFT model.
• Utilize other systems required, such as MyAvatar, to manage confidential client information.
• Monitors progress in treatment and adjust the phase of treatment as indicated.
• Demonstrates fidelity to the FFT model by use of phase system.
• Assures quality service for clients by addressing core issues within the family that contributed to the reasons for referral.

Credentialing Manager

Functional Family Therapist