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Operations

• Lead, train, and mentor team members.
• Promote a culture of accountability, safety, and operational excellence.
• Coordinate and lead general meetings.
• Travel up to 70% to support Data Centers.
• Start work 30 minutes early to prepare for operations.
• Ensure team alignment and execution.

Team Lead – Ops

Compliance

• Develop, implement, activate, and oversee daily FTZ operations, ensuring compliance with U.S. Customs regulations
• Supervise and mentor FTZ team members, providing training and performance feedback
• Support operational teams with FTZ procedures, training, and best practices
• Manage inventory control and reporting within FTZ environments
• Liaise with U.S. Customs and Border Protection (CBP) on all FTZ-related matters
• Ensure accurate documentation, recordkeeping, and audit readiness
• Lead internal compliance reviews and implement process improvements
• Ensure compliance with customs laws and regulations, including tariff classifications, valuation, reporting, and country of origin requirements
• Ensure all weekly, monthly, quarterly and annual FTZ forms and reports necessary for FTZ operations are submitted and reviewed for accuracy
• Identify and mitigate compliance risks related to FTZ operations
• Develop and implement process improvements to enhance efficiency and compliance
• Lead tariff migration and duty savings strategies, including drawback, reconciliation, free trade agreement qualifications and cost-avoidance initiatives

Customs & Trade Compliance Manager

Account Manager

• Develops the overall customer relationship via all methods of communication, phone, email, and in person.
• Negotiates with transportation carriers and providers to obtain, set rates and determine services available.
• Researches and determines growth opportunities within the branch’s house accounts.
• Investigates, actions and establishes new customer leads and opportunities.
• Examines customer requests to provide best service options and pricing available.
• Proactively handles customer shipment requests.
• Utilizes our TMS system and provides data input to facilitate material movement, planning, and scheduling.
• Provides direction and sets pricing guidelines for Carrier Sales team.
• Monitors shipment tracking progression from pickup through delivery and communicates accurate and up-to-date information to the customer and/or Key Account Manager.
• Ensures customer expectations are met or exceeded through close communication with Carrier Sales team.
• Tracks and traces shipments from pickup through delivery to ensure accurate and up-to-date shipment information is being provided to customers.
• Prepares spend reports as needed and holds regular check ins via QBR or MBR with the customer.

Operational Account Manager, Air Expedite, Road

IT Support

• Deliver end‑to‑end Change Requests (CR) for WMS configuration and reports, from intake and impact analysis through implementation and closure
• Establish and enforce CR governance, standards, and best practices
• Enforce standards for WMS configuration and reporting
• Ensure CR delivery adheres to ITSM, security, compliance, and audit requirements
• Collaborate with the BY WMS Core team and other relevant DSV departments to support the delivery of business requirements
• Conduct IT Solution Reviews with BY WMS Core team to maximize standardization and reusing existing solutions
• Mentor junior team members in change management discipline, solution thinking, and delivery best practices
• Act as a Senior IT implementer in delivering change requests into BY WMS
• Analyse business requirements, and manage the implementation of IT solutions in collaboration with business owner/account manager
• Design, modify, and validate WMS reports and queries, ensuring accuracy, performance, and usability for operational users
• Ensure changes are properly tested in non‑production environments
• Develop test plans, scenarios, and secure successful execution
• Apply 4-eyes principle to validate other team members’ development works
• Execute release and deployment activities, following change management and release controls to minimize operational disruption

Senior IT Specialist – BY WMS Delivery, Contract Logistics IT

Administrative Assistant

• Preparation of settlements of transport costs
• Verification of the correctness of subcontractors' invoices
• Preparation of cost settlements with company branches
• Handling income settlements
• Completion and distribution of transport documents, including customs documents
• Cooperation with subcontractors in the field of transport services
• Contact with internal and external customers
• Scanning of documents, preparation of reports and indicators

Administrative Specialist

• Independent operational logistics management of one or more client projects
• Technical and disciplinary leadership of operational and commercial staff
• Personnel planning, training and personnel development within your area of responsibility
• Ensuring compliance with company-wide QSHE standards (Quality, Safety, Health, Environment)
• Monitoring legal requirements regarding dangerous goods and load securing
• Responsibility for results in the customer areas under your supervision
• Ensuring agreed service levels with customers and internal KPIs
• Implementation of new client projects and further development of existing customer accounts
• Planning and conducting business review meetings
• Continuous, goal-oriented optimization of processes and technologies within your area of responsibility
• Costing and negotiation of service proposals
• Reporting to branch management

Operations Manager

Events

• Weltweite Abwicklung von Sports- und Eventssendungen
• Zentrale Steuerung als Senior Team Lead des Control Towers Sports- und Events innerhalb der DSV Fairs & Events
• Du analysierst den Markt und entwickelst unser „Sport Event Produkt“ kontinuierlich weiter
• Frachteneinkauf (Land, Luft, See), Angebotskalkulation
• Beratung und Betreuung unserer internationalen Kunden / Sportverbände / Veranstalter vor Ort (inkl. Kundenbesuche)
• Akquisition, Abwicklung, Abrechnung von nationalen und internationalen Messesendungen sowie Spezialtransporten inkl. Rechnungsreklamationen
• Kommunikation mit in- und ausländischen Partnern und Kunden
• Kalkulation von Transport und Handling im Bereich Sport & Event

Senior Team Lead – Sportevents, DSV F&E

• Ensure compliance with QSHE Policy and standard operating procedures
• Conduct product identification and compliant storage segregation
• Implement corrective and preventive measures for root cause analysis
• Participate in audits and address non-conformances
• Conduct training with site-controlled contractors

Junior Compliance Specialist, Contract Logistics

Engineer

• Analyse operational data, processes, and material flow to identify improvement opportunities across warehouse and logistics operations.
• Design, implement, and audit continuous improvement initiatives, ensuring accurate tracking and reporting of quantified benefits and performance gains.
• Develop robust business cases for capital and operational investments, including ROI analysis, productivity improvements, and cost-benefit evaluations.
• Lead and manage improvement projects, ensuring delivery against defined timelines, milestones, and objectives.
• Apply structured change management methodologies to ensure sustainable implementation of process improvements.
• Facilitate problem-solving sessions and provide training on continuous improvement tools and methodologies where required.
• Collaborate with cross-functional client and internal teams on new projects, product launches, and Continuous Improvement Programmes (CIPs).
• Support solution design and costing activities by providing engineering input, validating assumptions, and ensuring proposed solutions are practical and fit-for-purpose within the operational environment.
• Deliver training and coaching on Lean, Six Sigma, and Change Management principles to drive operational excellence.
• Determine and validate labour requirements using MTM (Methods-Time Measurement) methodology.
• Lead and support resource planning and job clocking initiatives to improve workforce productivity and operational performance.
• Identify and implement automation and mechanisation solutions to enhance efficiency and scalability.
• Support and drive tactical operational changes within warehouse environments, including processes, Material Handling Equipment (MHE), Warehouse Management Systems (WMS), and automation technologies.
• Mentor, coach, and develop junior, graduate, and intern logistics engineers to build capability within the team.

Logistics Engineer, Contract Logistics

• Nøkkelrolle for DSVs største kunder
• utvikle løsninger gjennom gode analyser
• Skape gode relasjoner
• Engasjere deg i daglig kommunikasjon
• Prosjektledelse ifm. utviklingsprosesser
• Jobbe med rapporter, kvalitetstall og vurdere trender
• Lede daglig driftsrelaterte kommunikasjonen mot kunde
• Koordinere interne prosesser og utviklingsarbeid i samarbeid med driftsapparatet

Operational Key Account Manager

Outside Sales

• Drive Sales activity and achieve set KRAs and GP / Volumes in respective branch pertaining to the assigned territory.
• Lead the Sales team to create a Vibrant Brand Image of the Company and manifest the Brand Values of DSV.
• Set KPI’S for the Sales team in accordance with the Company objectives.

Territory Sales Manager

Sales

• Develop and execute sales strategies to achieve or exceed assigned revenue targets.
• Proactively identify, target, and acquire new clients through cold calling, prospecting, and relationship building.
• Analyze market trends to design tailored logistics solutions that address customer needs.
• Negotiate contracts and pricing with clients, ensuring profitability for DSV while delivering high-value solutions.
• Manage the entire sales pipeline, maintaining accurate data in our CRM system.
• Work closely with Air & Sea operations teams to ensure smooth implementation of new business.

Sales Manager

• Lead a globally distributed team of roles and authorizations specialists
• Manage role design, maintenance, and user access management in SAP
• Define and maintain SAP security standards and policies
• Ensure audit readiness and contribute to security improvements

Manager – SAP Roles and Authorizations

• Oversee the work of others who coordinate shipment according to customer instructions (SOP’s)
• Ensure compliance to DOT regulations and established internal policies and guidelines
• Provide solutions in resolving transportation issues and inquiries
• Ensure dispatch teams work effectively and optimize service levels on every shipment
• Act as escalation point for branch teams related to service issues
• Resolve internal cross-team conflicts and escalate unresolved issues to management
• Develop and maintain relationships with key partners
• Ensure Vendor performance is exceptional and manage Vendor visits
• Ensure the selection of the most optimal services and Vendors
• Manage all Vendor escalation and related internal communication
• Ensure appropriate and balanced workload for team members
• Implement new processes, standards, and guidelines when required
• Review performance of team and evolve processes to improve operational performance
• Ensure overall performance of the team meets specified internal/external KPI's and SLA's

Senior Operations, Team Lead, Dispatch Transportation

QA Engineer

• Responsible for ensuring accurate centralized data capture
• Perform product inspection and audits of quality control programs
• Perform shipping distribution inspections and sampling and testing operations
• Report and follow-up on all inbound and trailer defects
• Perform quality checks
• Release product when required
• Perform root cause analysis and action plans for QIs