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Operations

• Responsible for safely operating commercial motor vehicles (GVWR >10,000 lb. and ≤26,000 lb.) to perform local pick-up and delivery (P&D).
• Conduct warehouse operations including shipping, receiving, picking, and quality control.
• Verify shipment paperwork, weigh/dimension checks, loading/unloading (including ULDs).

Warehouse Operations – Driver

• Responsible for coordinating and overseeing all operational activities
• Mentor and train new and existing associates
• Oversee and coordinate unloading of inbound shipments and the staging of outbound shipments
• Responsible for conducting professional communication with customers
• Ensure products and/or orders meet quality standards
• Participate in safety meetings
• Direct the operations of the warehouse work team

Team Lead, Operations – Overnights

• responsible for day-to-day site Operations, including supervising warehousing, receiving, and shipping of products
• planning of inbound and outbound volume and customer communication activities
• managing equipment, space utilization & management
• hiring, training, labor management planning, conducting performance appraisals, addressing performance issues, and resolving problems
• ensuring compliance with corporate and site-specific policies
• managing operations to meet prescribed productivity and service goals
• driving continuous improvement efforts and providing ideas for efficient operations
• ensuring training on required information systems

Operations Manager

Administrative Assistant

• Provide administrative support to management staff
• Plan, schedule and organize meetings, conference calls, and appointments
• Attend meetings as required and document meeting minutes
• Handle sensitive and confidential information in a professional manner
• Create and disseminate various communications & reports
• Assist with the design and development of presentations
• Greet scheduled visitors and guests
• Communicate effectively with employees, customers, suppliers, etc.
• Assist in miscellaneous duties as required such as time tracking and payroll.

• Oversee strategic direction, operation, compliance, and financial results of designated operations
• Serve as primary customer interface for leadership decisions
• Champion local continuous improvement activities, LEAN practices, and Six Sigma initiatives
• Ensure adherence to corporate mission and client expectations
• Develop marketing plans and assist in growing new business
• Set goals for Continuous Improvement efforts
• Manage operations to meet productivity and service goals
• Develop annual operating budget and maintain business relations with partners

General Manager, Operations

Inside Sales

• Schedule and coordinate client meetings and calls
• Managing and follow up on sales leads to generating new business opportunities
• Independently manage small business accounts, including onboarding, pipeline development, and initial sales activities
• Prepare, present, and negotiate tailored offers and solutions within Courier parcel and express product
• Supporting the Development Manager in lead generation, customer follow-up, and pipeline management
• Develop and expand relationships with existing clients while building a personal customer portfolio
• Monitor and analyze market trends and developments to identify opportunities
• Ensure accurate maintenance of the CRM database
• Collaborate with colleagues across divisions to ensure seamless account management

Development Assistant – Inside Sales

Human Resources

• Provides support for the recruiting process (e.g., schedule interviews, sending background checks, attending job fairs/recruitment events as needed, drug tests and contacting select candidates).
• Coordinates the new hire orientation process (e.g., scheduling the orientation, preparing orientation paperwork, and creating the employee files), including I-9 completion/compliance.
• Maintains personnel files in compliance with applicable legal requirements.
• Provides support on auditing, review and processing the paperwork and forms.
• Participates in special projects and initiatives, to include engagement, job fairs and HR Assessments.
• Must maintain confidentiality and perform all duties in accordance with company policies and procedures.
• Supports company Open Enrollment period to ensure smooth processing.
• Supports Payroll processing.
• Other Duties as assigned.

HR Assistant

Financial Planning and Analysis

• Lead and oversee the collections process for assigned portfolio
• Serve as the primary point of contact for dispute resolution
• Act as the key speaking partner towards the customer and 3rd party payment company
• Build and maintain strong partnerships with the billing team, operations and commercial team
• Support the implementation of a consolidated financial reporting process

Senior Manager, Finance Lead, Global

Collections

• Lead and optimize the collections function for the assigned portfolio
• Ensure timely and effective recovery of receivables
• Minimize credit risk and support sustainable cash flow
• Drive efficient processes and strong regulatory compliance
• Manage complex, high-risk, or escalated collection cases when required
• Collaborate closely with Business, Credit, and Legal to align objectives and processes
• Use data and insights to continuously improve collection strategies and customer treatment

Senior Manager, Collections

Bookkeeper

• Reconciliation of Agent balances, both AR and AP
• Tracking invoices within defined payment cycle, ensuring timely recording and settlement
• Research and resolve disputed invoices
• Deliver weekly status reports to various stakeholders
• Prepare settlements in various currencies
• Handle multiple entities, accounts and currency postings
• Post invoices in Operational System
• Monitor A/R and A/P aging statements, advising of the status and providing recommendations to resolve issues
• Produce ad-hoc analysis, evaluating transactions from branches and entities
• Code invoices to the various approvers for processing
• Develop strong relationships with operators and approvers
• Review profit and loss on a shipment level

Accounting Assistant – Intercompany

• Coordinate monthly, quarterly, and year-end close processes to ensure compliance with corporate accounting policies and deadlines
• Prepare and review journal entries, account reconciliations, and accruals to ensure completeness and accuracy of financial statements
• Maintain and monitor the integrity of the general ledger, ensuring that all entries are properly supported and coded
• Review and analyze balance sheet accounts, investigating variances and providing explanations to management
• Ensure adherence to internal control policies, supporting audits and implementing corrective actions
• Collaborate with finance and operations teams to ensure accurate cost allocation, capitalization, and expense recognition
• Assist with the preparation of presentations and reports for management and external stakeholders

Financial Controlling Specialist

Controller

• Compile customer credit information submitted to our credit insurance company
• Conduct credit investigations and analyze diverse credit information
• Ensure customers do not exceed their credit limit
• Prepare internal and detailed Credit Agreement Forms
• Communicate with business and sales teams during customer application/review process
• Provide management with comprehensive summary of credit risk factors
• Assist in preparation and submission of monthly premium insurance declarations
• Ad hoc projects, as needed

Assistant Credit Controller, Credit Specialist

• Execute proactive collection strategies and manage the full cycle of account resolution.
• Manage collection requirements for a multi-million dollar portfolio of accounts.
• Effectively communicate with customers (verbal and written) to secure the collection of outstanding accounts receivable.
• Resolve customer discrepancy claims and nonpayment issues by collaborating with Billing and Sales Administration.
• Process credit card transactions, refunds, adjustments, and prepare recommendations for write-offs.
• Provide ongoing customer service, including data submission of invoices, generating statements, and handling special requests.
• Generate status reports detailing portfolio aging and payments.
• Prepare required documentation for placing accounts with third-party collections agents.
• Support the Credit & Collection Management team with special projects and provide coverage for colleagues as needed.

Assistant Credit Controller, Collections Specialist

• Responsible for managing and coordinating travels and training within the Western region
• Ensure that all operations and logistics functions are performed in a timely, cost-effective manner
• Prepare and control operational budgets

Data Engineer

• Be part of an international project team responsible for the implementation of the Contract Logistic BI Solutions to enhance the reporting solutions in an agile development environment.
• Design & implement BI solutions with ETL/ELT pipelines, database model, Streaming and CDC, independently/ self-contained with full ownership.
• Provide effort estimations and implementation planning
• Take over maintenance after project ends, i.e. implementation of Service change requests, IT security topics, monitoring, continuous improvements, etc
• Align with other developers in remote teams and ensure high quality implementation by creating documentation of solutions, using best practices and guidelines
• Drive continuous improvement and innovations
• Analyze existing applications and optimize their performance
• Transfer knowledge actively to the other team members as well as the operations & support team.
• Take over ownership of the existing Global Shopfloor System (GSFS) Reporting Solution

Warehouse Operations – Driver

Team Lead, Operations – Overnights

Operations Manager

Administrative Assistant

General Manager, Operations

Development Assistant – Inside Sales

HR Assistant

Senior Manager, Finance Lead, Global

Senior Manager, Collections

Accounting Assistant – Intercompany

Financial Controlling Specialist

Assistant Credit Controller, Credit Specialist

Assistant Credit Controller, Collections Specialist

Operations Manager

Senior Data Engineer