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Training Specialist
Cookie InformationTraining Specialist responsible for developing and delivering training programs for DSV associates in Lancaster. Ensure training meets regulatory standards and clients’ expectations.
About the role
Key responsibilities & impact- Orientation of new Associates and re-fresher training for current associates for site policies
- Develop self and always maintain knowledge in relevant fields
- Monitor, measure, and report in staff training and development plans and achievements within agreed formats and time
- Facilitate shift training on operations, quality, standard updates, and procedure updates
- Implement OJT training programs, as required, to improve site performance
- Conduct and supervise training and development programs for employees
- Plan and deliver OJT training courses and programs necessary to meet training need
- Ensure all training information is entered into the data base
- Ensure site quality & training programs meet all regulatory, DSV and client requirements
- Ensure site programs are audit ready to meet ISO(client) & 5-Star(DSV) requirements
- Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training
- Plan, develop and implement strategy for staff training and development, establish and maintain appropriate systems for measuring necessary aspects of staff training and development
- If Associate is hired as an equipment operator, ensure a copy of their certification is received, and an equipment validation has been completed prior to operation of equipment
- Issue all certification cards, ID badges, and Safety card to all associates with new hire and renewals
- Answer (or find the answer) to any questions associates may have
- Work closely with Management team and the operations department to help insure that the business/operational needs are being met
- Evaluate all Associates skill levels to identify outages, and retrain all Associates on any updates
- Ensure all staffing changes are accurately reflected in the database and in the training files
- Make and maintain supply of forms, orientation packets, and safety packets
- Ensure all information is communicated with your manager
Requirements
What you’ll need- High School diploma or equivalent
- 2 years’ experience working in warehousing and/or logistics preferred
- 1-year clerical experience
- Proficient in MS office applications
- English (reading, writing, verbal) Bilingual a plus
Benefits
Comp & perks- Information regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
training program developmentstaff trainingOJT trainingdata entryISO compliance5-Star complianceequipment operation validationcertification issuanceskill evaluationlogistics experience
Soft Skills
communicationorganizationalsupervisoryproblem-solvingcollaborationadaptabilityleadershipattention to detailtime managementinterpersonal
Certifications
High School diplomasafety certificationequipment operator certification