Constant Contact

Product Designer

• Define the long-term UX vision and design strategy for a major product pillar
• Own the end-to-end design lifecycle for technically challenging product areas
• Act as the highest-level design authority in the domain
• Serve as a core leader in the Design System
• Partner with Research and Data teams to synthesize complex data into design hypotheses

Principal Product Designer

Program Manager

• Translate enterprise strategic plans into enterprise-wide funded programs, roadmaps, and executable initiatives
• Own and maintain the enterprise Program view across strategic, operational, and technology initiatives that impact multiple functions or the business as a whole
• Serve as the primary owner for initiatives designated as enterprise-wide, ensuring clarity of scope, ownership, and outcomes
• Ensure initiatives remain aligned to evolving business priorities and enterprise strategic objectives
• Apply standardized impact vs. effort, value-based prioritization, and capacity frameworks to guide enterprise investment decisions
• Establish and manage governance forums, decision cadences, and escalation paths
• Partner with executive sponsors to define scope, success metrics, and decision criteria for enterprise initiatives upfront
• Facilitate trade-off discussions across competing enterprise priorities, capacity constraints, and dependencies
• Ensure clear ownership, RACI, and accountability across enterprise programs and Programs
• Provide delivery oversight across enterprise programs and projects to ensure on-time, on-scope, and on-value delivery
• Identify, track, and escalate risks, issues, and cross-functional dependencies early
• Partner with project and program managers to drive consistent delivery discipline across enterprise initiatives
• Prevent scope creep through structured change management and governance for enterprise work
• Define success metrics and KPIs aligned to enterprise strategy (CX, cost, efficiency, adoption, scalability)
• Establish baselines and track outcomes pre- and post-implementation for enterprise-wide initiatives
• Measure benefits realization versus planned value and surface gaps to executive sponsors
• Provide reporting on enterprise Program performance, outcomes, and risks
• Act as a trusted partner and advisor to executive sponsors and functional leaders
• Drive alignment across Product, Engineering, Marketing, RevOps, Ops, IT, and Finance for enterprise initiatives
• Lead complex, cross-functional conversations to drive clarity, decisions, and forward momentum
• Communicate enterprise Program status, risks, and decisions clearly and concisely to various audiences

Enterprise Program Manager

Marketing

• Develop media strategies across display and online video focused on driving measurable customer acquisition and efficient growth.
• Build cross-channel plans aligned to CAC targets, trial sign-up goals, Gross Adds goals, and audience expansion initiatives.
• Manage end-to-end buying on key platforms (Meta, YouTube, TikTok, Reddit, GDN, DV360) with a strong focus on conversion efficiency and disciplined pacing.
• Own programmatic display activation and optimisation (DV360 and/or GDN), including prospecting and retargeting strategy, audience expansion, placement management, frequency controls, and creative rotation.
• Monitor budgets daily to ensure efficient pacing towards lead, trial, Gross Adds, and CPA goals.
• Conduct real-time optimisations across bidding, audiences, creative variations, and placements to improve conversion outcomes.
• Run a structured creative testing engine using US winners and rapid localisation, documenting learnings and making scale or stop decisions.
• Apply display quality controls and governance, including brand safety and suitability guardrails, placement exclusions, and viewability and fraud monitoring in partnership with Analytics and Marketing Ops.
• Partner with CRO and Sites teams to reduce conversion friction and improve funnel performance (click to trial and trial to paid).
• Coordinate with Analytics and Marketing Ops on event quality, UTMs, attribution concepts (including view-through considerations where relevant), and reporting integrity.
• Work closely with Growth Marketing, Creative, Brand, Analytics, and Product Marketing to ensure media supports go-to-market priorities.
• Where required, support indirect paid media execution (including LinkedIn) in collaboration with the relevant owners, without detracting from core SMB acquisition priorities.

Senior Marketing Manager, Display & Online Video

Engineering Manager

• Manage complex technical projects and teams deeply rooted in data
• Drive the Agile principles and ensure a high-performing team
• Hire, mentor, and grow passionate individuals who work well in strong teams
• Lead and motivate the very best software engineers, gaining their respect
• By applying your mix of intelligence, initiative, integrity, domain knowledge, verbal agility, and diplomacy, rapidly earn the trust of astute teams and individuals across the company

Software Engineering Manager – Product Customer Data Platform

Performance Marketing

• Own the paid media strategy across US and International, aligned to company growth priorities and segment needs (SMB single-seat and growing multi-seat segments).
• Translate growth priorities into channel plans, budget allocation, forecasting, and pacing guardrails.
• Define and enforce execution standards for account structure, optimisation approach, testing cadence, and measurement hygiene across channels.
• Partner with Centres of Excellence (Brand, Creative, SEO, Sites, Analytics and Operations, Product Marketing, CLM, Corporate Comms) to ensure paid plans integrate with priorities, creative systems, and measurement.
• Lead weekly and monthly business rhythms: performance reviews, learnings, test backlog prioritisation, scale or stop decisions, and trade-off resolution.
• Drive high-quality communication to senior stakeholders with clear narratives: what changed, why it changed, what we learned, what we will do next.
• Lead and develop channel owners (SEM, Paid Social and OLV, Display, TV and Offline) with clear accountability, coaching, and elevated execution standards.
• Ensure strong agency collaboration where agencies are in place, including disciplined knowledge capture, documentation, and transition readiness.
• Directly manage agencies dedicated to supporting the paid media acquisition effort.
• Be capable of stepping into accounts to troubleshoot pacing, diagnose performance issues, validate measurement integrity, and unblock execution when needed (especially during transitions, launches, or performance dips).

Principal Product Designer

Enterprise Program Manager

Senior Marketing Manager, Display & Online Video

Software Engineering Manager – Product Customer Data Platform

Director, Paid Media – US & International