Constant Contact

Engineering Manager

• Manage complex technical projects and teams deeply rooted in data
• Drive the Agile principles and ensure a high-performing team
• Hire, mentor, and grow passionate individuals who work well in strong teams
• Lead and motivate the very best software engineers, gaining their respect
• By applying your mix of intelligence, initiative, integrity, domain knowledge, verbal agility, and diplomacy, rapidly earn the trust of astute teams and individuals across the company

Software Engineering Manager – Product Customer Data Platform

Performance Marketing

• Own the paid media strategy across US and International, aligned to company growth priorities and segment needs (SMB single-seat and growing multi-seat segments).
• Translate growth priorities into channel plans, budget allocation, forecasting, and pacing guardrails.
• Define and enforce execution standards for account structure, optimisation approach, testing cadence, and measurement hygiene across channels.
• Partner with Centres of Excellence (Brand, Creative, SEO, Sites, Analytics and Operations, Product Marketing, CLM, Corporate Comms) to ensure paid plans integrate with priorities, creative systems, and measurement.
• Lead weekly and monthly business rhythms: performance reviews, learnings, test backlog prioritisation, scale or stop decisions, and trade-off resolution.
• Drive high-quality communication to senior stakeholders with clear narratives: what changed, why it changed, what we learned, what we will do next.
• Lead and develop channel owners (SEM, Paid Social and OLV, Display, TV and Offline) with clear accountability, coaching, and elevated execution standards.
• Ensure strong agency collaboration where agencies are in place, including disciplined knowledge capture, documentation, and transition readiness.
• Directly manage agencies dedicated to supporting the paid media acquisition effort.
• Be capable of stepping into accounts to troubleshoot pacing, diagnose performance issues, validate measurement integrity, and unblock execution when needed (especially during transitions, launches, or performance dips).

Director, Paid Media – US & International

Marketing

• Develop media strategies across TV and OLV focused on driving measurable new customer acquisition and brand goals.
• Build cross-channel plans aligned to brand goals, CAC targets, trial sign-up goals, and audience expansion initiatives.
• Execute TV and OTT and CTV buys that integrate with digital channels to improve reach and funnel performance.
• Negotiate with networks, publishers, and platforms to secure high-value placements and efficient pricing.
• Monitor budgets daily to ensure efficient pacing toward brand, lead, trial, and CPA goals.
• Conduct real-time optimisations across placements, creative variations, and flighting to improve conversion outcomes.
• Partner with Analytics to align channel performance with downstream metrics including brand, trial activation and paid conversion.
• Implement structured testing (creative, audiences, partners, dayparts, geos) with clear hypotheses and decision rules.
• Collaborate with MarTech and Analytics teams to improve attribution, tracking, and measurement accuracy across platforms.

Brand Media Buyer – TV, Offline

Customer Support

• Drive customer happiness and retention metrics
• Embed AI into product experience
• Collaborate with cross-functional teams to solve problems
• Mentor PMs and elevate cross-functional partners
• Present strategies to executives and stakeholders

Principal Product Manager – Customer Experience, AI

Product Manager

• Own the Monetization Strategy: develop strategies to drive ARPU expansion
• Lead with Velocity: serve as the Squad Leader for the Monetization team, empowering impactful decisions
• Drive the Mobile Transformation: reimagine monetization flows for a mobile-first world
• Leverage AI for Growth: implement AI-driven monetization tactics
• Collaborate Across the Business: partner with Finance, RevOps, and Data & Analytics to model pricing impacts
• Own Monetization Experimentation: design, run, and scale continuous experiments across pricing, packaging, paywalls

Principal Product Manager – Monetization

Full-stack Engineer

• Design, build, and maintain scalable microservices and distributed systems that power critical business applications.
• Develop backend and frontend systems using Node.js / Next.js and Java.
• Integrate and optimize web services through Cloudflare and Cloudflare Workers for performance, edge computing, and security enhancements.
• Build and maintain CI/CD pipelines with Jenkins, ensuring high deployment reliability and automation.
• Orchestrate containerized workloads in Kubernetes, optimizing for performance and scalability.
• Implement observability solutions using OpenTelemetry, ClickHouse, for distributed tracing, metrics, and logging.
• Collaborate with cross-functional teams using Jira and Agile methodologies to plan, track, and deliver engineering work.
• Proactively identify performance bottlenecks, architectural improvements, and automation opportunities.
• Demonstrate initiative and autonomy in identifying, planning, and executing new projects.
• Mentor junior engineers and contribute to a culture of technical excellence and continuous learning.

Senior Fullstack Software Engineer – Next.js

• Own the site marketing strategy and roadmap for upper-funnel experiences across homepage, landers, navigation, and SEO-driven content
• Partner with Media, SEO, and agency partners to align site experiences with traffic acquisition goals
• Execute and optimize through our CMS, collaborating with Site Operations and Creative teams
• Implement A/B and multivariate testing to improve engagement and visitor-to-trial conversion
• Ensure social proof, value messaging, and content modules are surfaced effectively to prospective customers
• Champion a data-driven, mobile-first approach to site marketing
• Partner with Growth and Product Marketing to ensure messaging consistency across channels and stays on brand.

Director, Site Marketing

Analytics Engineer

• Design, build, and optimize data models for analytical and operational use cases.
• Design, develop, and maintain scalable data pipelines and ELT processes to transform raw data into usable formats(as needed).
• Collaborate with data analysts, data scientists, data engineers, and other stakeholders to understand data needs and deliver high-quality, reliable data solutions.
• Ensure data quality and integrity by implementing best practices for data validation, testing, and documentation.
• Develop and maintain data infrastructure and tooling to support analytics workflows.
• Monitor and troubleshoot data pipelines/models, reports to ensure smooth operation and timely delivery of data.
• Implement and enforce data governance and security measures.
• Provide reliable and trustworthy models for the Organization to make critical decisions.

• Provide a best in class support experience to our partners and their clients with a focus on efficiently addressing requests and inquiries along with educating and empowering partners.
• Answer questions about Partner Billing, including direct deposit, revenue share, and more.
• Utilize a full suite of internal resources to resolve complex technical and billing issues, including the use of appropriate escalation channels.
• Reliably record and track defects and feature requests and communicate product and partnership concerns that are being shared by our partners and their clients.
• Actively participate in team meetings and development sessions to help you build skills and drive improvements within the team.
• Provide feedback on processes and our product to ensure we are meeting the needs of our customers.
• Demonstrate adaptability and flexibility daily as we support a dynamic and growing customer base.
• Inventory management is a critical component of our support model. Timely and accurate responses to our customers are required.