Cloud Operations Engineer

Constant Contact

Cloud Operations Engineer at Constant Contact responsible for maintaining cloud-native infrastructure and ensuring operational health. Collaborating with teams to improve platform reliability using AWS, Kubernetes, and more.

Posted 6/30/2026full-timeWaltham • Massachusetts • 🇺🇸 United StatesJuniorMid-Level💰 $91,600 - $114,500 per yearWebsite

Tech Stack

Tools & technologies

AWSCloudDockerKubernetesPython

About the role

Key responsibilities & impact

Coordinate upgrades in lockstep across EKS, OKD, Calico, Gloo Mesh, and Istio to ensure compatibility
Maintain environments on AWS standard support tiers for EKS by tracking versions and planning upgrades proactively
Execute monthly operational tasks, including CrowdStrike agent upgrades, SSL/TLS certificate rotations, and ArgoCD updates
Build, maintain, and upgrade Kubernetes clusters and ancillary software using EKS and OKD
Work with stakeholders to resolve issues with AWS and Kubernetes
Document operational procedures and share knowledge with stakeholder teams
Collaborate with senior engineers and contribute to team knowledge sharing
Assist with the development and maintenance of observability systems
Study the system and proactively suggest architectural improvements and automated solutions for daily operations, deployment, and monitoring
Provide input on cloud-based best practices
Participate in a team's on-call schedule, which means that occasionally, you may be asked to provide after-hours technical expertise, guidance, and support. Business hours are typically 09:00 - 5:00 ET

Requirements

What you’ll need

2+ years of professional work experience in DevOps, SRE, System Administration, or similar roles (internship or project experience counts)
Experience with Kubernetes and Docker is required to be successful in this role
Scripting abilities in Bash and/or Python
Familiarity with ArgoCD or similar GitOps tooling
Experience utilizing AI tools (ChatGPT, Gemini, Claude, etc.) to streamline work efficiencies
Knowledge of networking fundamentals; comfortable using common troubleshooting tools like dig, nslookup, netstat, netcat, or tcpdump
Skilled at learning complex processes quickly with a self-service mindset through independent research
Experience working with Git in a CI/CD environment
Effective communication skills, both written and verbal.

Benefits

Comp & perks

Health and welfare benefits including paid leave
Opportunities to grow your career

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

KubernetesDockerBash ScriptingPython ScriptingArgoCDAWSCI/CDNetworking FundamentalsTroubleshooting ToolsObservability Systems

Soft Skills

Effective CommunicationKnowledge SharingSelf-Service Mindset