Consórcio Embracon

Communications

• Support the execution of the internal communications calendar and institutional campaigns
• Produce announcements, newsletters and content for internal channels
• Update the intranet and other official channels
• Support internal events and employee engagement (endomarketing) initiatives
• Ensure communications are aligned with the brand positioning
• Coordinate communication requests with internal departments
• Monitor basic engagement metrics (email open rates, reach, participation in activities)
• Assist leaders in drafting messages and strategic communications

Internal Communications Assistant

Account Manager

• Provide service and support to partners across all customer-related processes from the beginning of the customer journey through group closure (e.g., collection of quota entry documents, credit analysis, asset invoicing, quota transfers, and processes related to automotive, service, real estate and heavy vehicles).
• Provide daily partner support via phone, email and WhatsApp.
• Support partners with the company's systems.

Administrative Assistant I – Partnerships

Affiliate Manager

• Identify development needs together with partner leadership or needs requested by the organization
• Understand the company's strategy with the PR directorate and diagnose business needs (challenges and core processes of internal clients) and development needs of partner departments.
• Understand strategic people management in partner departments regarding the needs for: Workforce planning: define who we want (suggestions and alternatives to improve the organizational structure of internal clients); Recruitment & Selection: bring the right people; Performance Management: ensure performance; Compensation Management: reward performance; Learning & Development (L&D): promote growth; Retention: retain key talent.
• Support partner departments to diagnose, create, or modify people structures with respect to: analyzing the need to review/create organizational structures or job functions, supporting the preparation of Job Descriptions and Career Diagrams; analyze and advise on movements and vacancies requested by leadership.
• Develop people
• Deliver or guide leadership development actions as needed
• Reinforce communication about organizational trainings available through Embracon Corporate University and report completion status to directors and managers.
• Define and execute the best format, language, content and communication channels for training and/or development activities for partner departments.
• Contribute to the design or improvement of development processes and methodologies (training, upskilling and education), together with the Talent Attraction and Development Management team.
• Support the Talent Development and Retention team
• Assist the Talent Development and Retention team in analyzing Individual Development Plans (IDPs) and periodically reviewing the mapping of planned successors.
• Monitor HR metrics and people management tools
• Work in partnership with leaders, analyzing and monitoring HR metrics and people management tools, and support the construction of action plans.
• Contribute to analysis and support people-related decision-making, such as recruitment and selection, hires/onboarding, training and development, internal movements and terminations, to help leaders achieve their objectives through people.
• Conflict management and maintenance of organizational culture
• Analyze and support leaders in managing conflicts within departments to ensure a harmonious environment aligned with the company culture (mission, vision and values).
• Define, guide and support the team's actions with internal client leadership regarding the creation of customized data that contributes to initiatives in human capital planning.
• Also perform any other duties of equivalent complexity inherent to the processes of the Organizational Unit.

Junior HR Consultant – Business Partner

Financial Planning and Analysis

• Executar o pagamento de todos os clientes, fornecedores e tributos;
• Realizar devolução de valores autoatendimento;
• Realizar Atendimento a Ouvidoria;
• Incluir índice de correção de créditos;
• Realizar saque das taxas dos grupos;
• Realizar saque dos seguros de vida;
• Conciliar banco x sistema (Grupos);
• Conciliação vendas com cartão de crédito.

Analista JR – Financeiro, Grupos

Sales

• Assist with the department’s daily activities
• Provide service to internal and external customers
• Prepare various spreadsheets
• Sort, organize, and file documents
• Receive and send documents.

Young Apprentice – Sales

Account Executive

• Ensure attainment of commercial targets agreed with your immediate supervisor and negotiated with retail partners holding contracts in your region.
• Coordinate and monitor performance indicators of existing partners, guiding and training them to increase sales.
• Promote interaction between partners and the support/service center.
• Ensure maximization of agreed sales quality and efficiency levels to be achieved by retail partners.
• Monitor delinquency and cancellation rates and develop customized action plans with partners to restore negotiated targets.
• Secure the onboarding of qualified new retail partners in your region, according to guidance and priorities set by your immediate supervisor and commercial and legal requirements.
• Identify and qualify potential partners through regional research and referrals, analyzing partners' commercial and legal capabilities.
• Ensure partner satisfaction regarding commercial and administrative support initiatives.
• Coordinate, develop, implement, and monitor commercial and administrative actions requested by partners.
• Provide practical, straightforward solutions that exceed expectations; analyze needs and resolve issues and/or complaints, requesting support from technical and administrative teams.
• Ensure retention and maintenance of retail partners who actively execute sales, as well as the recovery of those who were approved but are not executing sales.
• Conduct specific trainings and encourage participation in courses offered by the Corporate Partnerships University, and keep partners informed about internal changes that affect their representation activities.
• Contact and visit partners periodically, support sales administration, suggest strategies to boost results, and negotiate targets to optimize business profitability.
• Ensure compliance with and optimization of your coordination area's budget and costs.
• Control expenditures and correct any identified deviations.
• Continuously seek opportunities to increase your coordination area's productivity and reduce its costs.
• Together with peers, reinforce the company's institutional image with various stakeholders and safeguard Embracon's interests with them.
• Uphold and ensure adherence to the company's relationship policies with the business community, public and regulatory bodies, industry associations, etc.
• Ensure commitment to the ethical principles that should guide internal and external professional relationships (suppliers, clients, competitors, public and private entities, etc.).
• Promote and practice the company's ethical standards, operating principles, and corporate social responsibility.

Account Executive – Strategic Partnerships

Marketing

• Act as the focal point for partner support, ensuring close relationships, alignment and high-quality communication.
• Receive, organize and manage marketing and communication requests, ensuring brief clarity, timelines and deliverables.
• Plan, monitor and execute campaigns, cooperative actions, events and institutional and digital materials.
• Ensure correct application of the brand, visual identity and tone of voice in all partner activities.
• Coordinate with internal areas (creative, digital, media, events, legal and commercial) to enable delivery of requests.
• Track indicators and results of activities, proposing continuous improvements.
• Identify communication opportunities that strengthen the partnership and the business.

Senior Analyst – Marketing, Commercial Support

Analyst

• **Ensure maintenance and continuity of all modules and functionalities of the Newcon ERP**
• Perform medium/high-complexity SQL queries;
• Open and follow up on RDMs for Newcon system development and enhancements;
• Configure and monitor the nightly batch processes;
• Provide API support;
• Support integrations with the Newcon system;
• Handle and manage support tickets related to the Consortium business x Newcon ERP, both internally and with the vendor;
• Conduct studies of existing configurations and functionalities that may meet requests and report/advise the involved areas on existing features that satisfy the request;
• Participate in projects related to the Newcon ERP;
• Control and manage Newcon ERP Packages and Releases (Sequential, Market, and Branch/Versions);
• Perform acceptance testing (homologation) for modules or functionalities of medium/high complexity;
• Conduct internal or external benchmarking to gather knowledge and experience related to the Consortium business;
• Participate in events regarding new regulatory requirements, functionalities, or business evolution;
• Participate in innovation-related activities.

Mid-level Analyst - Business Support, Night Squad

• Garantir a sustentação e continuidade de todos os módulos e funcionalidades do ERP Newcon
• Realizar consultas SQL de média/alta complexidade;
• Abertura e acompanhamento de RDM para evolução do sistema Newcon;
• Parametrização e acompanhamento da malha noturna;
• Suporte em API;
• Suporte em integrações com o sistema Newcon;
• Atendimentos e gestão de chamados de suporte referentes ao negócio Consórcio x ERP Newcon interna e com o fornecedor;
• Realizar estudos de parametrizações e funcionalidades já existentes que possam atender ao solicitado e reportar/orientar as áreas envolvidas quanto às funcionalidades já existentes para atender ao solicitado;
• Participar de projetos vinculados ao ERP Newcon;
• Controle e gerenciamento de Pacotes e Releases do ERP Newcon (Sequenciais, Mercado e Branch/Versões);
• Realizar homologação em módulos ou funcionalidades de média/alta complexidade.
• Realizar benchmark interno ou externo para busca de conhecimento e experiência relacionados ao negócio Consórcio;
• Participação em eventos referentes a novas obrigatoriedades, funcionalidades ou evolução inerentes ao negócio;
• Participar de atividades relacionadas à Inovação.