Senior Director, Technical Sales
ConnectWise
Senior Director, Technical Sales
ConnectWise
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Senior
About the role
- Sets goals and objectives for team members for achievement of operational results
- Typically manages multiple teams that are led by experienced managers
- Influences others to accept practices and approaches
- Interacts with executive leadership and others concerning matters of significance to ConnectWise
- Owns short to mid-term strategy execution and operational direction of the Technical Sales team in alignment with the ConnectWise objectives
- Leads and prioritizes the daily activities of the team
- Manages, mentors, and coaches to develop a collaborative and dynamic team
- Coordinates cross-functional communication to align on initiatives and strategies to drive efficiency
- Leads a team of Sales Engineers who serve as the primary technical resources for revenue to provide product introduction, trial, and education expertise
- Directs resources dedicated to the creation and delivery of customized demonstrations for all products and services
- Ensures the continuous professional development of the Sales Engineering team so that all members are trained on the latest versions and features of all products and solutions relevant to their areas of expertise
- Develops key leadership relationships with all areas of the business to ensure positive collaboration with the Sales Engineering team
- Adjusts team strategy as needed and accurately reports to leadership
- Manages and oversees all assets, resources, and staff required for the successful delivery of initiatives and programs to maintain good customer and prospect engagement
- Oversees the sales processes and utilization, engaging in continuous improvement where necessary to ensure effectiveness and efficiency
- Develops, revises, and implements business controls, policies, procedures, and best practices to maximize strategic performance and comply with internal business operations requirements
- Engages in ongoing trainings and certifications to remain up-to-date on ConnectWise products and services
Requirements
- Exceptional leadership and customer service skills
- Ability to make decisions that have serious impact on the overall success or failure on their areas of accountability
- Willingness to work in a team environment
- Strong organizational skills to give the team direction
- Professional presence suitable for interaction in meetings, in-person, or via email, as well as at internal and external facing events
- Excellent presentation and communication skills
- Strong understanding of all ConnectWise products and integration points
- Ability to coordinate inter-departmental relationships to reach team goals
- Understanding of best practices and processes for IT Companies
- Understanding of the needs versus wants of the prospect with the ability to guide them accordingly
- Ability to take a consultative and creative approach in all interactions with prospects and internal teams
- Organized, detail oriented, and self-motivated
- Strong computer skills with the ability to effectively communicate through phone and e-mail
- Bachelor’s degree in related field or equivalent business experience
- 10+ years of relevant experience
- 6+ years of managerial experience
Benefits
- Onsite/Hybrid/Remote depending on location
- 10-20% travel may be required
- Continuous professional development through ongoing trainings and certifications
- Inclusive, positive culture and equal opportunity employer
- Reasonable accommodations for applicants and employees (contact: talentacquisition@connectwise.com or 1-800-671-6898)
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ConnectWise productssales processesbusiness controlspoliciesproceduresbest practicestechnical salescustomized demonstrationsteam strategy executioncross-functional communication
Soft skills
leadershipcustomer serviceorganizational skillspresentation skillscommunication skillsteam collaborationconsultative approachdetail orientedself-motivatedinfluencing others
