Senior Director, Technical Sales
ConnectWise
Senior Director, Technical Sales
ConnectWise
full-time
Posted on:
Location Type: Hybrid
Location: Tampa • Florida • 🇺🇸 United States
Visit company websiteJob Level
Senior
About the role
- Lead a global team of Technical Sales/Sales Engineering professionals to drive strategic and financial goals
- Set goals and objectives for team members and manage multiple teams led by experienced managers
- Own short to mid-term strategy execution and operational direction of the Technical Sales team
- Lead and prioritize daily activities; manage, mentor, and coach team members to develop a collaborative team
- Coordinate cross-functional communication to align on initiatives and strategies
- Serve as primary technical resource for revenue: product introduction, trial, and education expertise
- Direct resources for creation and delivery of customized demonstrations for all products and services
- Ensure continuous professional development and training on latest product versions and features
- Develop leadership relationships across business to ensure collaboration and adjust team strategy as needed
- Manage and oversee assets, resources, and staff for successful delivery of initiatives and programs
- Oversee sales processes and utilization and implement continuous improvements
- Develop, revise, and implement business controls, policies, procedures, and best practices
- Engage in ongoing trainings and certifications to remain up-to-date on ConnectWise products and services
Requirements
- Exceptional leadership and customer service skills
- Ability to make decisions that have serious impact on areas of accountability
- Willingness to work in a team environment
- Strong organizational skills to give the team direction
- Professional presence suitable for interaction in meetings, in-person, or via email
- Excellent presentation and communication skills
- Strong understanding of all ConnectWise products and integration points
- Ability to coordinate inter-departmental relationships to reach team goals
- Understanding of best practices and processes for IT Companies
- Understanding of the needs versus wants of the prospect with the ability to guide them accordingly
- Ability to take a consultative and creative approach in all interactions with prospects and internal teams
- Organized, detail oriented, and self-motivated
- Strong computer skills with the ability to effectively communicate through phone and e-mail
Benefits
- Continuous professional development and ongoing trainings and certifications
- Inclusive, positive culture and Equal Opportunity Employer statements
- Reasonable accommodations to enable qualified individuals with disabilities
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical salessales engineeringbusiness controlspoliciesproceduresbest practicesproduct introductioncustomized demonstrationsConnectWise productsintegration points
Soft skills
leadershipcustomer servicedecision makingteam collaborationorganizational skillspresentation skillscommunication skillsconsultative approachdetail orientedself-motivated
