ConnectWise

Team Lead, Sales Development

ConnectWise

full-time

Posted on:

Location Type: Office

Location: Amsterdam • 🇳🇱 Netherlands

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Job Level

Senior

About the role

  • Lead a team of entry level to experienced Sales Development Representatives (SDRs) focused on operational excellence and meeting sales targets and individual metrics
  • Support attraction of new partners and drive sales-qualified opportunities and introductory appointments
  • Support initial onboarding and ongoing training for the SDR organization in EMEA and partner with sales enablement to prepare training content
  • Coach, mentor, and oversee development of new hires; conduct one-on-ones and manage team KPIs and metrics
  • Set day-to-day operational objectives, lead and prioritize daily activities, and supervise support and professional colleagues
  • Ensure policies, practices, and procedures are understood and followed by direct reports, customers, and stakeholders
  • Coordinate cross-functional communication and collaborate with cross-functional teams to develop successful sales campaigns
  • Lead sales efforts to build, forecast, identify, and address interdependencies; research and document risks and change management issues
  • Assist with developing reporting and communication for executive leadership on sales performance, risks, updates, and requests
  • Recommend improvements on sales initiatives, delivery, and business analysis processes; assist in operational and tactical management of multiple opportunities throughout the sales lifecycle

Requirements

  • Exceptional leadership and customer service skills
  • Willingness to work in a team environment
  • Strong organizational skills to give the team direction
  • Professional presence suitable for interaction in meetings, in-person, or via email
  • Excellent presentation and communication skills
  • Strong leadership qualities and abilities
  • Strong organization and time-management skills
  • Detail-orientated with the ability to multitask and adjust to new tasks and priorities
  • Independently exercise excellent judgment, discretion, and sound reasoning in making important decisions
  • Proficiency in managing multiple projects effectively, with a high degree of accuracy and promptly
  • Positive, can-do attitude and willingness to work in a hyper-growth environment
  • Knowledge of the IT field and industry standards
  • Bachelor’s degree in related field or equivalent business experience
  • 2+ years of relevant experience

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
sales developmentsales forecastingbusiness analysisKPI managementreportingchange managementoperational managementtraining content developmentsales initiatives improvementproject management
Soft skills
leadershipcustomer serviceorganizational skillscommunication skillspresentation skillstime managementdetail-orientedmultitaskingjudgmentteam collaboration
Certifications
Bachelor's degree
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