Relationship Manager II
TIAA
Regional Sales Director – Business Development, Facility Solutions
Staples Promotional Products
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteJob Level
Lead
About the role
- Own sales and profitability for a team of Business Development Executives (BDEs)
- Develop senior relationships with key targets and top accounts, engaging diverse personas, influencers, and strategic partners such as customers, manufacturers, and GPOs
- Stay up to date on janitorial and breakroom industry trends, solutions, and best practices
- Coordinate regularly with cross-functional teams (Pricing, Merchandising, Marketing, etc.) and other sales divisions to maximize opportunities
- Conduct team meetings to share successes, insights, and drive corporate initiatives in product and process learning
- Monitor emerging marketplace trends and available data to inform sales strategy and execution
- Foster a culture of inclusion, open communication, collaboration, goal achievement, and accountability
- Hold associates accountable for meeting individual KPIs and sales targets
- Hire, retain, and develop talent, promoting continuous learning and career growth
- Attend appointments—virtually and in-person—with associates to support sales growth and client engagement
Requirements
- Bachelor’s degree in Business Administration, Marketing, Sales, or related field or equivalent work experience
- 8+ years of industry-related experience (Facilities, Janitorial/Sanitation, Breakroom or related)
- 5+ years managing large complex customers
- 5+ years managing high-performing national or regional sales teams
- Demonstrated track record leading high-performing sales teams to positive sales outcomes, with or without direct authority
- Proven leadership in selling and servicing Commercial Real Estate companies and Building Service Contractor customers
- Ability to motivate and manage strategic sellers in a multi-tiered, business-to-business environment
- Skill in setting targets and designing growth plans
- Experience interfacing at the most senior levels of customer organizations
- Talent identification, hiring, and retention skills for sales professionals
- Strong analytical, multi-tasking, and self-direction abilities
- Excellent verbal, written, and presentation skills
- Outstanding interpersonal and customer relationship skills
- Business, financial operations, and technical acumen
- Consultative selling expertise and team-building attributes
- Computer literacy related to MS-Windows-based applications, and proficiency in customer relationship management tools
