Accounts Receivable

• Contact the appropriate insurance company to secure and expedite payments through follow-up and appeals resolution processes
• Follow up on required daily accounts based on leadership assignments to reduce the A/R
• Perform timely and accurate validation of denied claims and determine appropriate denial resolution, including authorization/retro authorization/precertification
• Utilize WAYSTAR to submit appeal letters and payer-required documentation on unpaid and underpaid claims
• Document action taken toward account resolution within Avatar and WAYSTAR using standardized note format
• Prioritize work to increase efficiency in the collections process and meet productivity requirements
• Effectively communicate identified opportunities with leadership utilizing SBAR format and follow chain of command
• Participate in coordinated departmental initiatives related to AR reduction and assist billing with incoming mail and correspondence
• Troubleshoot technological issues and communicate to leadership; perform other duties as assigned

Accounts Receivable Resolution Specialist

AR Specialist – Collections

Account Receivable and Collections Specialist

Accounts Receivable Specialist

Account Receivable Analyst II

Accounts Receivable, Expense Management Specialist