Patient Contact Specialist, Bilingual, English/Spanish
Geisinger
Billing Specialist
CarepathRx
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteJob Level
Junior
About the role
- Accounts Receivable Specialist is responsible for maintaining timely and accurate account receivables claims and systems. Responsibilities Verify all data around patient/claim and find out why it has been denied Responsible for timely re-submission and accuracy for billing claims Responsible for accurate submission of necessary documentation to the insurance companies with claims Follow-up on all denials within 72 hours of receipt Participate in accurate collection activities and accounts receivable management. This includes mailing second and third notices to past due accounts and letters of patient responsibility Obtaining prior authorizations and medical records both via portals and phone Post payments to accounts and submit check requests for accounts overpaid Manage accounts receivable to reflect collectable dollars Responsible for knowing and complying with applicable policies and procedures Answering/handling incoming calls regarding claims that were billed/denied to both patients and insurance companies. Making outbound calls to patients regarding need of updated insurance, documentation needed for continuation of care and billing insurances, prior authorizations, picking up rental equipment, transitioning care, etc. Other duties as assigned
Requirements
- High School diploma or GED At least one year experience in medical collections activities Must be proficient in Microsoft products including outlook and Excel Health experience is preferred Proficiency in the Microsoft Suite
