About the role
- Reach out to customers to inquire about past-due payments
- Proactively manage billing requirements per customer contracts
- Collaborate across the organization to research and resolve customer inquiries
- Follow-up with customers and reseller partners on outstanding issues
- Follow billing policies and procedures to execute complex billing activities
- Update and maintain status reporting for past due accounts
- Other projects as assigned
Requirements
- BA/BS degree in Accounting, Finance, or a related business field or equivalent experience
- 2+ years of collection experience
- Proficient with Microsoft Excel
- SaaS/software/technology experience preferred
- Experience with Workday and Salesforce.com preferred
- Global team recognized for their passion for innovation.
- Innovative product culture and project exposure.
- Training and development from industry-leading experts.
- Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; Flextime Off, Paid Holidays, & Parental Leave; Tuition Reimbursement.
- We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
collection experiencebilling managementstatus reportingbilling policiescustomer inquiry resolution
Soft skills
collaborationcommunicationproactive managementfollow-up