Connect for Health Colorado

Director of Product Operations

Connect for Health Colorado

full-time

Posted on:

Origin:  • 🇺🇸 United States • Colorado

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Salary

💰 $135,960 - $171,083 per year

Job Level

Lead

Tech Stack

AssemblyJavaScript

About the role

  • Establish & Evolve the Product Operating Model: Design and maintain a clear, repeatable Product Operating Model linking strategic goals to roadmaps, delivery milestones, and measurable outcomes.
  • Lead planning cadences (OKRs, roadmap reviews) to ensure transparency and alignment across the organization.
  • Streamline Product Planning & Execution: Align capacity planning, portfolio management, and execution tracking to improve efficiency and focus.
  • Partner with cross-functional leaders to ensure the right stakeholders are engaged at the right time in the product lifecycle.
  • Governance & Tooling Leadership: Oversee governance, configuration, and adoption of core product tools (Jira, road mapping platform, Pendo, Power BI, and AI-based tools).
  • Product Metrics & Reporting: Create and manage a central reporting hub for product metrics, enabling teams and executives to access timely insights into product health, delivery progress, and customer impact.
  • Feedback Loops & Continuous Improvement: Establish structured intake and prioritization processes for product feedback and partner with teams to evaluate operational performance and identify areas for improvement.
  • Team Leadership, Management & Growth: Directly manage, coach, and mentor a team of product operations, project, agile and data professionals; provide operational support to product and engineering managers and directors; assess evolving organizational needs and grow the Product Operations team.

Requirements

  • Colorado resident.
  • At least 8 to 10+ years of experience in Product Operations, Product Management, Program Management, or a similar cross-functional leadership role.
  • Proven ability to design and scale product operating models in complex, multi-team environments.
  • Demonstrated experience managing teams, setting expectations, and fostering high-trust, high-performance cultures.
  • Track record of implementing data-driven decision-making frameworks in product organizations.
  • Experience leading cross-functional planning, governance, and reporting at the portfolio or enterprise level.
  • Expertise in product development tools such as Jira, road mapping platforms, Pendo, Power BI, or similar.
  • Strong data literacy with the ability to define, track, and communicate product and operational metrics.
  • Excellent facilitation and communication skills, with the ability to bridge technical and non-technical perspectives.
  • Self-starter with a focus on continuous improvement and the ability to navigate ambiguity.