Senior Director, Pharmacy Product Operations and Strategy
The Cigna Group
Director of Product Operations
Connect for Health Colorado
full-time
Posted on:
Location: Colorado • 🇺🇸 United States
Visit company websiteSalary
💰 $135,960 - $171,083 per year
Job Level
Lead
Tech Stack
AssemblyJavaScript
About the role
- Establish & Evolve the Product Operating Model: Design and maintain a clear, repeatable Product Operating Model linking strategic goals to roadmaps, delivery milestones, and measurable outcomes.
- Lead planning cadences (OKRs, roadmap reviews) to ensure transparency and alignment across the organization.
- Streamline Product Planning & Execution: Align capacity planning, portfolio management, and execution tracking to improve efficiency and focus.
- Partner with cross-functional leaders to ensure the right stakeholders are engaged at the right time in the product lifecycle.
- Governance & Tooling Leadership: Oversee governance, configuration, and adoption of core product tools (Jira, road mapping platform, Pendo, Power BI, and AI-based tools).
- Product Metrics & Reporting: Create and manage a central reporting hub for product metrics, enabling teams and executives to access timely insights into product health, delivery progress, and customer impact.
- Feedback Loops & Continuous Improvement: Establish structured intake and prioritization processes for product feedback and partner with teams to evaluate operational performance and identify areas for improvement.
- Team Leadership, Management & Growth: Directly manage, coach, and mentor a team of product operations, project, agile and data professionals; provide operational support to product and engineering managers and directors; assess evolving organizational needs and grow the Product Operations team.
Requirements
- Colorado resident.
- At least 8 to 10+ years of experience in Product Operations, Product Management, Program Management, or a similar cross-functional leadership role.
- Proven ability to design and scale product operating models in complex, multi-team environments.
- Demonstrated experience managing teams, setting expectations, and fostering high-trust, high-performance cultures.
- Track record of implementing data-driven decision-making frameworks in product organizations.
- Experience leading cross-functional planning, governance, and reporting at the portfolio or enterprise level.
- Expertise in product development tools such as Jira, road mapping platforms, Pendo, Power BI, or similar.
- Strong data literacy with the ability to define, track, and communicate product and operational metrics.
- Excellent facilitation and communication skills, with the ability to bridge technical and non-technical perspectives.
- Self-starter with a focus on continuous improvement and the ability to navigate ambiguity.
