Connect for Health Colorado

Business Intelligence Analyst

• Generate information to support Connect for Health Colorado (C4) business decision-making
• Support the technical and access expansion of C4 BI Analytics, Self-Service Power BI Viewers and Super-Users development and training
• Deliver Board/Management reporting, as well as regulatory reporting
• Produce continuous improvements in information management and delivery
• Work with the BI Data Engineer and BI Developer to implement improvements for BI visualization technologies and Self-Service Information Delivery
• Develop deep understanding of customers, business operations, opportunities, and challenges to develop measures, metrics, reports, and analyses that lead to measurable improvements

Business Intelligence Analyst – Data & Reporting

AI Engineer

• Design, develop, and deploy AI, machine learning, and generative AI solutions
• Partner with the CIO and stakeholders to identify, prioritize, and scope AI/ML/GenAI use cases
• Prototype and deliver proofs-of-concept for emerging AI technologies
• Translate validated proofs-of-concept into clear functional and non-functional requirements
• Build and maintain semantic/domain models
• Develop AI-enabled applications and demos using Streamlit and APIs
• Implement solutions that leverage AWS services
• Collaborate with BI, Architecture, and Security teams
• Develop and implement automation solutions for the QA department
• Create and maintain detailed documentation for AI models, processes, and workflows

Senior AI Developer – Engineer

Marketing Operations

• Audit current setup of existing systems supporting marketing and communications efforts
• Manage the organization’s email marketing workflow, including list management, building and sending emails, creating and executing campaigns
• Serve as the main point of contact in the relationships with vendors and contractors related to systems and platforms
• Manage budget and renewal conversations with vendors and contractors related to systems and platforms
• Create/write content and manage updates to the Connect for Health Colorado primary website and other web-related properties
• Support analysis on existing systems and usage in the marketing and communications technology stack and provide recommendations for upgrades and improvements
• Take the lead on gathering data and metrics across core platforms
• Maintain data cleanliness, security, and compliance with regulations across the systems in the marketing and communications technology stack
• Streamline existing or build new workflows designed to improve efficiency, productivity, and user-friendliness
• Stay up to date on updates to existing systems and new features
• Participate in stakeholder meetings to support coordinated messaging and engagement
• Perform other duties as needed in support of departmental and organizational priorities.

Senior Marketing Operations Specialist

Social Media Manager

• Develop a proactive social media content calendar based on overarching content strategy, key themes, and audience understanding
• Write engaging copy designed for each platform and refine existing content to fit social media platforms’ unique parameters and considerations
• Monitor news and trends within and outside of the industry and state, and take advantage of opportunities
• Take the lead on drafting and refining posts and social media-related content from internal stakeholders on a reactive basis as necessary
• Manage advertising campaigns across social media platforms, including monitoring, in-platform adjustments, maintenance and reporting
• Manage inbound and outbound customer, prospect, and stakeholder outreach on social media
• Monitor, gather, analyze, and report on relevant data on social media accounts and social media efforts on a consistent basis
• Stay up to date with the latest social media landscape shifts, tools, and algorithm updates
• Day-to-day coordination of influencer partnerships
• Stay connected to integrated Connect for Health Colorado communications campaigns and contribute ideas for delivery of important messages in a social media-friendly way
• Track feedback trends from service conversations and public engagement to be shared with departments throughout the organization
• Create and refine social media processes
• Provide input on social media strategies and policies
• Participate in stakeholder meetings to support coordinated messaging and engagement
• Perform other duties as needed in support of departmental and organizational priorities

Communications

• Develop and execute strategic customer and partner communications plans that align with organizational priorities and communications strategies.
• Craft, review, and deploy written communications including press releases, product announcements, stakeholder emails, FAQs, and customer and partner engagement materials.
• Serve as a liaison to improve the customer and partner experience, identify communication gaps, and resolve complex communication challenges in coordination with internal teams.
• Partner with team to distribute customer and partner messages across key outreach channels and contribute to integrated communications campaigns across email, web, social media, and partner networks.
• Translate product updates, health policy information, and organizational priorities into clear, audience-specific messaging.
• Participate in stakeholder meetings and represent C4HCO in partner communications efforts to support coordinated messaging and engagement.
• Contribute to rapid-response communications and issue management efforts, ensuring timely and accurate messaging.
• Support Open Enrollment communications strategy, planning, and execution, including high-volume, time-sensitive tasks and coordination of messaging.
• Ensure alignment between customer-facing and internal communication.
• Identify opportunities to streamline communications processes and strengthen cross-functional coordination.
• Support the Senior Communications Manager in building and maintaining a disciplined, insight-driven communications function aligned with C4HCO priorities.
• Establish and evolve engagement metrics and stakeholder feedback; provide insights and recommendations to refine communications strategies and improve reach, clarity, and impact.
• Perform other duties as needed in support of departmental and organizational priorities.

Senior Communications Strategist, Customer & Partner

• Connect for Health Colorado has an excellent opportunity for a Senior Communications Strategist (Policy & Internal Communications)
• Reports to the Senior Communications Manager and supports the development and execution of strategic communications for C4HCO’s partners, team members, and stakeholders
• Help translate health policy information, organizational priorities, product updates, and enrollment information into clear, audience-focused communications that strengthen trust and engagement
• Coordinate communications across teams and support high-volume initiatives such as the annual Open Enrollment period
• Ensure communications align with C4HCO’s strategy, voice, and priorities
• Support the Senior Communications Manager to create the strategy for policy and internal communications
• When appropriate, represent C4HCO in public meetings or external, collaborative initiatives
• Develop and execute strategic policy and internal communications that align with organizational priorities and communications strategies
• Craft, review, and deploy written communications including policy memos, stakeholder emails, talking points, press releases, product announcements, FAQs, and partner engagement materials
• Serve as a liaison to improve policy and internal communications, identify communication gaps, and resolve complex communication challenges in coordination with internal teams
• Contribute to integrated communications campaigns across email, web, social media, and partner networks
• Participate in stakeholder meetings and represent C4HCO in partner communications efforts to support coordinated messaging and engagement
• Contribute to rapid-response communications and issue management efforts
• Support Open Enrollment communications strategy, planning, and execution, including high-volume, time-sensitive tasks and coordination of messaging
• Monitor engagement metrics and stakeholder feedback; provide insights and recommendations to refine communications strategies and improve reach, clarity, and impact
• Perform other duties as needed in support of departmental and organizational priorities

Senior Communications Strategist – Policy, Internal Communications

Human Resources

• Provides leadership in developing and executing human resources strategy
• Focuses on training and development, employee recruitment and retention, succession planning, organizational and performance management, labor relations, and compensation
• Manages all human resources and training-related matters
• Participates in strategic and business planning, policy formulation, process improvements, program development
• Represents the organization regarding Employment law matters
• Guides management and employee actions by developing, writing, and updating policies, procedures, methods, and guidelines
• Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements
• Defines and owns the compensation plan and pay plan by conducting periodic pay surveys
• Enhances department and organization’s reputation by accepting ownership for accomplishing new and different requests

Senior Director of Human Resources – Training

Product Manager

• Collaborate with stakeholders, including customers, leadership, and cross-functional teams, to develop a clear product vision and strategy.
• Create and maintain the product roadmap, ensuring alignment with business goals, customer needs, and product vision.
• Lead and coordinate with engineering, design, and operations teams to understand and address upstream and downstream impacts to ensure successful product development and deployment.
• Establish and track key product metrics, using data insights to drive decision-making and refine product strategies.
• Gather and analyze feedback from customers and stakeholders and proactively challenge and refine ideas to inform product direction and strategy.

Product Designer

• Create wireframes and prototypes to visualize and communicate design concepts, iterating based on feedback.
• Design and define interactive experiences that align with user goals, business objectives, and technical constraints.
• Conduct comprehensive user research to gain insights into user needs and behaviors, informing design decisions with evidence.
• Create seamless experiences for digital products, ensuring optimal organization and accessibility of content.
• Advocate for user-centered design principles throughout the product development lifecycle, emphasizing the importance of a user-centric approach.
• Stay informed about industry trends and best practices, including advancements in AI-assisted design, actively seeking opportunities to enhance design processes and methodologies.
• Work collaboratively with cross-functional teams, including senior project managers, product owners, business analysts, and developers, ensuring alignment between design objectives and project goals.
• Use AI powered design and prototyping tools (e.g., Figma Make, ChatGPT, Claude, etc.) to accelerate ideation, content generation, and design exploration.
• Apply vibe coding techniques to rapidly build functional prototypes and proof of concept interfaces using AI-assisted code generation, enabling faster validation of design concepts with real interactions.
• Evaluate and integrate emerging AI tools into the UX workflow, identifying opportunities to improve efficiency in research synthesis, design iteration, and handoff processes.
• Apply healthcare and health insurance domain knowledge to design experiences that account for regulatory requirements, accessibility standards, and the needs of diverse user populations, including consumers, brokers, and assisters.

Senior UX Designer – Temporary

Affiliate Manager

• Function under the direction of the Senior Manager of Broker and Assister Operations
• Plan, implement, and oversee the full cycle of partner programs
• Collaborate with internal and external stakeholders to develop goals and metrics
• Document funding and application process
• Use software to create, manage, and report partner tasks and outcomes
• Analyze programs results to assess progress, identify barriers, and share findings
• Represent the organization externally as a subject matter expert
• Act as a strategic thought partner and resource guide to internal teams and partners

Senior Partner Programs Strategist

Data Analyst

• Help Product Teams Make Data-Informed Decisions
• Analyze product usage and customer journey data to identify meaningful patterns and opportunities to improve product outcomes
• Partner with product managers to identify key product questions and ensure analysis and reporting support product planning, prioritization, and decision-making
• Translate complex data into clear, actionable insights that inform product decisions
• Contribute analysis that helps teams evaluate trade-offs, risks, and opportunities
• Measure Product Performance and Impact
• Implement measurement plans for new features, experiments, and product initiatives
• Analyze product adoption, engagement, and usage patterns
• Help evaluate whether product changes achieve intended customer and business outcomes
• Surface opportunities to improve product performance based on data trends
• Build Dashboards and Reporting
• Develop and maintain dashboards that track product health and key performance metrics
• Ensure dashboards are clear, intuitive, and aligned with shared metric definition
• Create repeatable reporting that enables teams to independently monitor performance
• Partner with stakeholders to ensure reporting supports real decision-making needs
• Enable Teams to Use Product Data
• Coach product teams through interpreting analytics dashboards and reports
• Provide guidance on how to use product analytics tools and metrics effectively
• Create documentation and usage guidance that enables self-service reporting
• Provide day-to-day support on product data, metrics, dashboards, and analytics tool usage
• Promote Reliable and Trustworthy Product Data
• Model established standards for product data collection, metrics, and reporting
• Help identify and resolve data quality issues
• Partner with business intelligence, data engineering, and other data teams when product data needs alignment with enterprise reporting
• Contribute to clear documentation of data sources, data definitions, and metrics
• Work Across the Product Data Ecosystem
• Analyze product data using tools such as Pendo, Power BI, and Snowflake
• Analyze and incorporate data from product development tools such as Jira to help teams understand delivery progress and product outcomes
• Collaborate with product, UX research, and business intelligence partners to connect product insights with broader organizational data