Concentrix

Backend Engineer

• Design, implement, and maintain backend applications primarily using Java and Python.
• Collaborate with cross-functional teams to gather requirements and develop solutions that align with business objectives.
• Develop and automate credible test strategies using Behavior Driven Development principles and Gherkin syntax.
• Write scripts for various testing needs, including data mocking and backend logic.
• Conduct thorough security testing using tools like OWASP ZAP and participate in Application Security Testing (AST).
• Integrate automation testing with CI/CD pipelines, ensuring smooth deployment through GitLab.
• Mentor team members on best practices in testing automation, software development, and collaborative coding.

Senior API Backend Developer

Solutions Engineer

• Identify and shape client solutions by collaborating with Sales Representatives and Sales Engineers, participating in detailed client discussions, and reviewing RFP/RFI documentation or other solution requests to determine the most appropriate approach.
• Partner with Professional Services leadership and team members to define and validate a robust, executable solution that aligns business, technical, and operational requirements.
• Develop comprehensive solution strategies, including the recommended approach, estimated timeline, ROI models, and supporting presentation materials.
• Proactively surface and resolve issues that may impact solution integrity, delivery timelines, or resource requirements, ensuring risks are addressed early.
• Engage with Sales and Finance organizations to evaluate pricing strategies, determine the optimal pricing approach, and secure necessary approvals.
• Identify and escalate risks across all solution components, working closely with the Solutions Director to explore mitigation and risk‑abatement alternatives.
• Contribute content to Scope of Work (SOW) development, ensuring solution components, assumptions, and responsibilities are accurately represented.
• Facilitate cross‑functional working sessions including pricing, staffing, timeline, contract, and material reviews, to drive alignment and agreement as required.
• Participate in client site visits alongside Sales Representatives and other key stakeholders to gather insights that strengthen solution design.
• Conduct targeted research on clients, prospects, industries, and verticals to provide subject‑matter expertise and identify opportunities to differentiate the Concentrix solution.
• Support Sales Representatives in securing the appropriate internal resources to ensure adherence to Concentrix governance requirements, including NDAs, Deal Review processes, Legal review, and Security Risk/Controls.
• Continuously improve opportunity management practices, enhancing team effectiveness and elevating the clarity and impact of solution messaging.

Senior Solution Architect II

• Build trusted relationships with CISOs, compliance officers, and IT leaders to shape their Security & Compliance strategy.
• Lead architectural design sessions and implement secure, scalable solutions using Microsoft’s frameworks (CAF, Zero Trust, WAF).
• Design and deploy Microsoft Purview solutions for data classification, labeling, and lifecycle management.
• Implement Information Protection policies using sensitivity labels, encryption, and access controls.
• Configure and optimize Data Loss Prevention (DLP) across endpoints, cloud apps, and email.
• Deploy and tune Insider Risk Management and Communication Compliance policies to detect and mitigate threats.
• Guide customers in using Compliance Manager to assess risk posture and align with regulatory frameworks (GDPR, HIPAA, etc.).
• Lead eDiscovery architecture and workflows for legal and investigative scenarios.
• Advise on M365 Copilot governance, including data boundaries, access controls, and responsible AI usage.
• Collaborate with internal teams and partners to deliver secure, compliant, and scalable solutions.
• Provide strategic guidance on risk mitigation, policy enforcement, and audit readiness.

Cloud Solution Architect – Security, M365 Copilot, Bilingual English & Spanish

Account Manager

• Ensure that client's customers are satisfied with our client's services and resolve escalated issues
• Achieve revenue-based quotas based on successful management of client accounts
• Evaluate our client's customer needs and propose potential solutions
• Be a single contact for our client's customer
• Use data to fix customer concerns/roadblocks prohibiting satisfaction
• Manage external competitive pressures and handle objections
• Work with multiple partners, building relationships with decision-makers at all levels
• Manage sales territory and achieving monthly quotas
• Negotiate in tough situations
• Identify risk and barriers to success; develop contingency plans
• Identify opportunities for additional product or service sales
• Use data to help influence buying/renewal process
• Work with a team and report directly to a Sales Manager
• Deliver expert customer experiences…with a smile.

Associate Account Manager

• Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate
• Understand partner market and competition and evaluate reseller interest
• Create partner loyalty and drive partner competencies and certification in BU products
• Ensure partners are taking advantage of promotions, events & programs
• Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods
• Detect and provide transparency of qualified opportunities and take actions to close them with partner & support partners to close big deals when necessary
• Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer/partner satisfaction
• Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI

Account Manager – English-speaking, High Tech

Sales Development Rep

• Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise
• Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies
• Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client's leading cloud technologies
• Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers
• Collect feedback from customers and articulate it back to the business: “Voice of customer.”
• Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions

Sales Development Representative, Norwegian-speaking – Cloud Solutions

Lead Generation

• Identify and qualify prospects and deciders in the targeted companies
• Generate consistent sales opportunities for the field Sales Representatives (for example: Prospect qualification, Scheduling meetings, meeting tracking, product and solutions presentation)
• Identify leads and conduct lead management
• Use a CRM tool (Sales Force) to report daily activity both in terms of profiling and opportunity management

Lead Generator, French Speaking

• Desarrollo de Aplicaciones: Diseñar, desarrollar e implementar aplicaciones empresariales utilizando SAPUI5, CAP (Java / NodeJS), HANA Cloud, Connectivity Service, Documents Service, Workzone, y otras tecnologías relacionadas.
• Integración de Sistemas: Integrar sistemas y aplicaciones utilizando servicios de conectividad OData y APIs.
• Optimización de Procesos: Identificar oportunidades para mejorar la eficiencia operativa a través de soluciones tecnológicas en la plataforma SAP BTP.
• Colaboración Interdepartamental: Colaborar con otros equipos técnicos y de negocio para comprender los requisitos del proyecto y diseñar soluciones efectivas.
• Mantenimiento y Soporte: Proporcionar mantenimiento continuo y soporte técnico para las aplicaciones desarrolladas en la plataforma SAP BTP.

Senior Desarrollador SAP BTP

Cloud Engineer

• Define and deliver cloud adoption roadmaps aligned with customer organizational goals
• Translate business requirements into scalable, secure, and cost-optimized Azure solutions
• Provide architectural leadership for enterprise-scale deployments and modernization initiatives
• Architect and advise on secure, compliant, and scalable Azure Landing Zones aligned with the Cloud Adoption Framework (CAF)
• Establish governance and operational excellence across multi-subscription environments
• Implement Azure Policy, policy-as-code, and compliance frameworks to ensure consistent standards
• Design identity strategies leveraging Microsoft Entra ID, Privileged Identity Management (PIM), and role-based access controls
• Integrate Defender for Cloud for threat protection and security posture management
• Ensure adherence to best practices for reliability, security, and cost optimization using the Well-Architected Framework (WAF)
• Implement Infrastructure-as-Code using Bicep and Terraform
• Automate deployments and CI/CD pipelines with Azure DevOps and GitHub Actions
• Drive operational efficiency through automation of governance, monitoring, and remediation processes
• Deploy and manage hybrid and multi-cloud solutions with Azure Arc
• Design enterprise-grade backup and recovery strategies
• Lead migration projects from on-premises to Azure, ensuring workload compatibility and performance optimization
• Advise customers on how to architect secure and efficient networking solutions, including Azure Firewall, Private Link, and hybrid connectivity
• Partner with business and IT leaders to define cloud strategies and roadmaps
• Deliver workshops, assessments, and structured engagements to accelerate cloud adoption and maturity
• Provide expert guidance on governance, compliance, and operational excellence
• Stay current with Azure innovations and integrate them into organizational practices

Azure Cloud Architect

Product Marketing

• Develop and articulate a comprehensive marketing narrative for Azure’s backup and disaster recovery solutions, including both Microsoft services and key partner (ISV) integrations
• Create and maintain core messaging and positioning frameworks (MPFs) that clearly communicate product value and differentiation to different audiences and business segments across all marketing assets
• Develop and execute the product marketing strategy and core content (pitch decks, demos, solution briefs, customer success stories, etc.)
• Plan and lead product launches and announcements for new BCDR features or services—crafting compelling value propositions, messaging, and positioning to drive awareness and adoption
• Drive integrated marketing motions and field enablement initiatives to amplify Azure’s BCDR solutions in the market
• Collaborate closely with engineering, sales, partner teams, and central marketing teams to drive alignment on BCDR strategy and execution
• Operate with a hands-on, results-driven mindset, capable of managing multiple projects and deadlines in a fast-paced environment

Product Marketing Manager

• Demonstrates a clear understanding of client’s business, its objectives, strategy and industry where they operate
• Supports the Portfolio Leader in the development of portfolio/sector strategy
• Builds and maintains strong, long-term relationships with assigned clients
• Develops sustainable and profitable strategic account plan that addresses whitespace planning, cross-selling and up-selling opportunities
• Ensures Financial KPIs (revenue, new business signings, gross margin) are met
• Ensures clients fully benefit from Concentrix Technology offer
• Installs collaboratively the necessary account governance with the client and manages this governance framework
• Achieves exceptional client satisfaction while providing robust solutions
• Analyzes market trends and client data to identify growth opportunities
• Collaborates with Portfolio Leaders, Sector Leads, and other internal teams

Director, Account Management

Frontend Engineer

• design and implement responsive, user-friendly interfaces for web and mobile applications
• collaborate with UX designers, product managers, and developers to translate wireframes and prototypes into functional designs
• develop and maintain front-end components using React , JavaScript , and TypeScript
• integrate designs within Adobe Experience Manager (AEM) environments
• ensure cross-browser compatibility and optimize performance for various devices
• utilize GitLab for version control and manage code repositories effectively
• work with NPM for package management and build processes
• apply best practices in accessibility and usability to enhance user experience
• collaborate on design systems and prototypes using Figma

Senior UI/UX Front-End Designer/Developer

Engineer

• Manage the NICE CXone omnichannel telephony and digital messaging channels
• Design, develop, and implement Studio Scripts and contact flows
• Ensure seamless and intuitive call and digital messaging flows
• Maintain NICE CXone administration and support IVR systems
• Document system scripts and contact flows for business continuity
• Collaborate with teams such as Viewer Experience Operations and Program Management

Omnichannel Engineer

Account Executive

• Provide expert assistance to the list of clients and partners using a consultative approach to account management
• Create the business environment for sustained growth on the account
• Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity
• Research new sales opportunities within the existing portfolio of accounts
• Prepare commercial and technical service proposals
• Focus on driving profitability through proactive management
• Execute and achieve sales quota and targets
• Track, manage, and report ongoing activity relative to sales pipeline
• Timely response and resolution of incoming customer or partner calls

Inside Sales Representative – Nordic Language Speaker

Marketing

• Develop analytical solutions that address client needs on an ongoing basis
• Serve as the subject matter expert on analytical solutions and data specifications when working with the client and Concentrix business units
• Execute quantitative analyses, predictive modeling, customer segmentation, experimental design, and detailed reporting to translate data into actionable insights
• Utilize the results of analysis to recommend ongoing, iterative corrections and improvements to marketing programs and campaigns
• Organize and analyze relevant data from multiple sources to identify trends, patterns, and exceptions and quickly develop hypotheses for further investigation and action
• Design and execute testing and measurement plans to improve campaign performance and achieve quantitative business objectives
• Understand the client’s analytical needs and make recommendations in a way that is easy to digest and comprehend
• Work closely with the Program Management & IT teams to deep dive into the data architecture, provide impactful insights and understanding of customer behavior, and optimize marketing programs within our client engagements
• Other duties as assigned