Customer Service Representative
Bush and Bush Law Group
Inside Sales Agent, European Portuguese Speaker – SaaS & Payments
Concentrix
full-time
Posted on:
Location Type: Office
Location: Porto • 🇵🇹 Portugal
Visit company websiteJob Level
Junior
About the role
- Respond to inbound leads, turning every call into an opportunity to match clients with merchant payment solutions and software
- Forge connections with new customers and introduce products and services
- Empower clients with knowledge and tailored solutions
- Address queries and resolve customer experience issues
- Contribute to workflow innovation and enhanced merchant experiences
- Meet performance goals across quality, efficiency & customer journey improvement
Requirements
- Fluent in European Portuguese (written and spoken at C2 level)
- Fluency in English
- At least 1 year of inside sales experience within a fast-paced organisation
- Strong problem-solving abilities
- Empathetic, resilient, and customer-centric
- Eligibility to work in Portugal (legally authorized)
Benefits
- Competitive salary (base and additional bonuses)
- Central location in Porto, Portugal
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
problem-solvingempathyresiliencecustomer-centric
