Telesales Retention Representative
Alignment Health
Patient Registration Coordinator, Bilingual
Community Dental Partners
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $13 - $15 per hour
Job Level
Mid-LevelSenior
About the role
- The Patient Registration Coordinator is the first line of customer service for all patients and visitors entering the office.
- Greet patients upon arrival.
- Obtain insurance information, review it for accuracy, and route it to the appropriate staff member.
- Hands out the paperwork to the patient according to their needs; handle routine questions and review paperwork for accuracy when turned in.
- Change and update patient(s) status in the computer according to established guidelines.
- Verifying insurance and frequencies when needed.
- Assist with attaching payments, sending claims, checking billable x-rays.
- Clean/maintain front office area/lobby.
- Support the patient, staff, and doctors; provide the bridge between the front and back of the office.
- Perform other duties as assigned.
Requirements
- High school diploma or GED preferred.
- Dental Experience is Required.
- Bilingual (as indicated in job title).
- Customer Service Skills – must be able to provide excellent patient service.
- Multi-Tasker – ability to prioritize and address multiple demands concurrently.
- Communication – must be able to communicate effectively with clinical team, patients, responsible parties, and staff.
- Team Mindset – ability to work within a team for the good of the patient.
- Positive Problem Solver – ability to think on your feet and find solutions to unique issues.
