Billing and Collections Coordinator is responsible for supporting Billing and Collections staff
Assist leadership in assuring confidentiality is maintained and HIPAA compliance is adhered to
Ensure authorization requests and authorization appeals are submitted and followed-up on with the appropriate insurance company via fax, phone or online
Ensure all hospital records are requested in a timely manner and follow up completed as needed until received via fax, phone or online
Submit/mail appeal letters, claims and other correspondence to insurance companies in a timely manner with all appropriate documentation
Document accounts when completed for tracking purposes
Review and distribute incoming correspondence including faxes, mail and emails to appropriate staff and link to accounts in electronic records program for tracking
May complete claim status by contacting insurance companies for confirmation of claims received via fax, phone or online; if and when needed due to payor issues or time sensitive matters
May review and complete rebills
Assist in the training of new hires, continuous training, and cross-functional efforts
Other duties as assigned
Additional Job Requirements Regular scheduled attendance Indicate the percentage of time spent traveling - 0%
Subject to applicable laws and Air Method’s policies, regular attendance is an essential function of the position.
All employees must follow Air Methods’ employment practices and policies.
Requirements
High school diploma or GED; and one to two years’ related experience and/or training; or equivalent combination of education and experience
Excellent organizational skills, detail oriented, ability to prioritize, multi-task and meet deadlines
Excellent written and verbal communication skills
Dependable and self-motivated
Ability to be a team player with a professional attitude
Intermediate computer skills with Microsoft Office, including Word, Excel and Outlook