Operations Account Liaison - Non Driving - REMOTE
Owens & Minor
Traveling Ortho Treatment Coordinator, Bilingual
Community Dental Partners
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $17 per hour
Job Level
Mid-LevelSenior
About the role
- Ability to provide a superior customer service experience
- Accurately prepare the consent forms and get parental approval before treatment begins.
- Confirm patient’s insurance coverage eligibility/updates changes
- Handle routine questions about appointments, policies, insurance, and treatments
- Answer any questions about the treatment to be performed and any follow-up questions or concerns that the patient might have before and after the treatment.
- Explain insurance benefits and limitations, out-of-pocket expenses, and financing options with the patient and/or parent(s) after the exam.
- Explain payment options offered at the practice such as Care Credit; assist in the application process if necessary, and submit for approval by the provider.
- Set up in-house payment plans with the approval of the Practice Manager and debit accounts according to the agreement set up with the patient or parent.
- Collect fees per patient’s insurance
- Manages and assists designated practice team members with appropriate payment and insurance processes
- Clean/maintain the front office area/lobby
- Any and all other duties assigned by the Practice Manager
Requirements
- Ultimate Team Player
- Hard Worker
- Compassionate and Empathetic
- Great Organization Skills
- Positive Attitude
- Willingness to jump in and get the job done
- A Professional and Friendly Demeanor
- Ability to work with all ages
- Bilingual
- Able to work long hours/willing to stay late if needed
